Bell Canada / home service not canceled when asked to do so
I just had the most unpleasant, belittling, would NOT let me speak. To only find out she wanted to argue over an over until we turned blue in the face.
she was zero help, refused to hear anything I had to say and now she says its due to non payment. OMG!!! we cancelled and moved AWAY. I have my mail forwarded, I got a final bill (so I thought and paid $310.11 on Oct. 11
RE: ACCOUNT NO [protected] F .
SONYA ID# 6001391 IS NOT HELPING YOUR COMPANY KEEP CUSTOMERS.
So now that we do not have or cannot find a copy of the damn email stating we canceled our services ( we are still looking) they keep charging us yet again.
I called to dispute as we have NOT lived there since Aug. 15th yet I was charged and paid for services we did not even use! I paid for those services and more yet BELL WANTS MORE $$$ NOW.
Someone who is smart enough to see this is Bells mistake and that we are owed money not the other way around. Please fix this !
My cell is [protected]
MY NEW EMAIL ADDRESS IS : [protected]@GMAIL.COM
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