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Bell Canada / bell tv, home phone and internet bundle

We have contacted bell to cancel the service on July 13, 2018 and the agent: 1822453 assured us the bill will be reduced to $85.86 and send us the 2 following transaction summary # [protected], [protected].
We already contacted Bell in June 2018 and March 2018 and all the time they promised reduction but again It is gone up.
On July 30, 2018 I called 10am Eastern time and after waiting of 10 minutes they hang up on me.
And I called the same date at 11 am and I waited for 48 minutes but no supervisor available.

Sa
Jul 30, 2018

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