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Bela Plumbing / water heater rip off

1 streamwood il, United States

american home shield contracted them to replace my water heater. The person they sent came in a un marked vehicle and not even in a uniform . He walked in and looked at the water heater and said "yep you need a water heater" and asked for his 75.00. Nothing else was said except he would have to order the tank and I would not have it until the next day( a plunber that can't get a water heater in the same day ya right) I did not hear from him until the next morning which he calls me to tell me that he will need an additional 675.00 for out of code material!! NOT ONE WORD WAS SAID ABOUT THIS WHEN HE WAS HERE. So he was getting paid through american home shield and also trying to get 675.00 + 75.00 from me. I called a reputable plumber from the area and he had it installed within the hour for part of the cost. These people just try and take advantage of people stay away from them!!!

Lr
Feb 12, 2015

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