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BeenVerified
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4.5 246 Reviews

BeenVerified Complaints Summary

1 Resolved
24 Unresolved
Our verdict: If considering services from BeenVerified with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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BeenVerified reviews & complaints 42

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Newest BeenVerified reviews & complaints

ComplaintsBoard
M
10:14 pm EDT

BeenVerified False info

IWANTED TO USE BEENVERIFIED.COM AND DECIDED TO CHECK OUT MY FAMILY TO SEE HOW ACCURATE THE INFO IS, AND EACH PERSON HAD WRONG RELATIVES LISTED AND I EVEN HAD ALIAS FOR MY NAME THAT I HAVE NEVER USED OR EVEN THOUGHT OF USING. WHERE DOES THIS INFO COME FROM AND HOW DO YOU CORRECT IT?

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Raymond25
, US
Oct 25, 2011 7:55 am EDT

I too have found that my information is false after checking myself through been verified and would love answers as I have had no return contact from the company. This dilemma has brought me to the edge of pressing charges against them for false information along with the fact that I have been denied a few jobs because of these falsifications.

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Not A Fan of BeenVerified.com
, US
Jul 03, 2011 3:09 pm EDT

BeenVerified.com posts and carries information that's not verified by posting information that is here say. Is there any possibility of fixing their mess?

ComplaintsBoard
H
5:03 pm EST

BeenVerified They are posting false information, listing a false name for myself and someone in my family who is not in my family

They are posting false information, listing a false name for myself and someone in my family who is not in my family. I'm wondering if my name is being used falsely. If not, then they are not collecting information properly and advertising to supply people with background checks and making them pay for that with inaccurate information. I have emailed them with no reply yet.

Read full review of BeenVerified and 9 comments
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Napela
Pensacola, US
Nov 26, 2023 1:24 am EST

I had an account. I cancelled the account in October and was billed $ 26.00. Which is corerect. My CC billshows the same charge being applied on November 11 which is incorrect. Please remove and credit my account. The CC company has been made aware of this.

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erichard002
Tucson, US
Nov 04, 2023 7:15 am EDT

I typed in my own phone - completely wrong!

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Shahbazz Singh
, US
Oct 11, 2023 7:39 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I want to cancel my subscription. please refund my 40 dollars now. please

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squareyellowpaper Warthog1950
, US
Sep 09, 2023 4:30 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I was charged for a search I made (intended to be a one-time charge) mid June, 2023. My Chase card was charged in July. I just received my statement for August and I have been charged again. Never did I intend to be charged on a monthly basis. I have no other need of this service. It has been impossible to reach the company.

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Rudollph
Naples, US
Aug 03, 2023 8:08 am EDT
Verified customer This comment was posted by a verified customer. Learn more

RUDOLPH A DUBAY

903 FOUNTAIN RUN

NAPLES FL 34119

CELLPHONE [protected]

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Janice Hansen
, US
Feb 12, 2023 3:22 am EST

I have no knowledge of your services

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Kathy zeitlin
, US
Dec 20, 2022 10:09 pm EST

Being charged on credit card and want to be reimbursed

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Fred Strobel
, US
Dec 17, 2022 5:22 am EST

I have been a subscriber for several years and for the past year have been having problems accessing/logging into thew site. I have previously companed about this issue and with the call-in support, I was able to log-in.

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carlton ard
montgomery, al, US
Nov 05, 2022 9:21 pm EDT

Carlton Ard info is incorrect I do not have a middle name and I am definitely nor Afriican American I am of Irish decent. Other info seem to be correct.

Such incorrect info can cause harm to me and my family

BeenVerified Customer Reviews Overview

BeenVerified is a popular online background check service that has received numerous positive reviews from its users. The platform offers a wide range of features that allow users to access public records, criminal records, and other important information about individuals.

One of the most significant advantages of BeenVerified is its user-friendly interface, which makes it easy for users to navigate and find the information they need. The platform also offers a mobile app that allows users to access their accounts and conduct searches on the go.

Another positive aspect of BeenVerified is its accuracy. The platform uses advanced algorithms and data sources to ensure that the information provided is up-to-date and accurate. This has been confirmed by many users who have used the service to conduct background checks on individuals.

In addition to its accuracy, BeenVerified is also known for its affordability. The platform offers a range of pricing plans that cater to different needs and budgets. This has made it accessible to a wide range of users, including individuals, small businesses, and large corporations.

Overall, BeenVerified has received overwhelmingly positive reviews from its users. Its user-friendly interface, accuracy, and affordability have made it a popular choice for anyone looking to conduct background checks and access public records.

BeenVerified In-depth Review

In summary: BeenVerified is a background check service that provides users with access to public records and various other information sources. It is designed to help individuals verify personal details, check criminal records, and perform various other checks. The service is known for its user-friendly interface and comprehensive reports, although it comes with subscription fees and some limitations in terms of the depth of information provided.

Overview of BeenVerified: BeenVerified is a background check service that aims to provide easy access to public records and personal information. It is often used for personal and professional purposes, including checking on potential dates, researching long-lost friends or relatives, and vetting potential employees.

Services Offered: BeenVerified offers a range of services including people search, reverse phone lookup, address lookup, email search, and vehicle lookup. The platform aggregates data from various sources to provide comprehensive reports.

Accuracy and Reliability of Information: The accuracy of BeenVerified's information generally receives positive feedback, but as with any service that relies on public records, there can be occasional discrepancies or outdated information.

User Interface and Ease of Use: BeenVerified's website and mobile app are praised for their clean design and straightforward navigation, making it easy for users to conduct searches and interpret results.

Subscription Plans and Pricing: BeenVerified operates on a subscription model, with various plans available. Pricing may be considered reasonable by some users, but it is important to note that there are no free searches or single-report purchases.

Customer Support and Service: Customer support is available via email and phone. Reviews suggest that the service is helpful, but some users have reported difficulties with canceling subscriptions.

Privacy and Security Measures: BeenVerified takes privacy and security seriously, employing measures to protect user data. However, users should be aware that the information they search for is sourced from public records.

Coverage and Database Extensiveness: The service boasts a wide coverage, pulling data from multiple sources. However, the depth of information may vary depending on the type of search and available records.

Speed and Efficiency of Searches: Searches are typically fast, with reports generated in a matter of minutes. Some more complex searches may take longer.

Mobile App Functionality: The BeenVerified mobile app mirrors the functionality of the website and is available for both iOS and Android devices, offering a convenient way to conduct searches on the go.

User Reviews and Testimonials: User reviews are mixed, with many praising the service for its ease of use and comprehensive reports, while others criticize it for the cost and occasional inaccuracies.

Comparison with Competitors: BeenVerified is often compared to other background check services. It stands out for its user-friendly interface but may fall short in terms of pricing transparency and the ability to purchase individual reports compared to some competitors.

Use Cases and Practical Applications: BeenVerified can be used for a variety of practical applications, from personal background checks to professional uses like tenant screening. However, it is not FCRA compliant, so it cannot be used for official employment or tenant screening purposes.

Limitations and Considerations: Users should consider the limitations of using BeenVerified, such as potential inaccuracies, the subscription model, and the fact that it is not a consumer reporting agency as defined by the FCRA.

Final Verdict and Recommendations: BeenVerified is a useful tool for those needing quick and easy access to public records and personal information. It is recommended for casual background checks and informational purposes, but users should be aware of its limitations and ensure it meets their specific needs before subscribing.

How to file a complaint about BeenVerified?

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1. Log in or create an account:
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2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.

3. Writing the title:
- Summarize the main issue with BeenVerified in the 'Complaint Title'.

4. Detailing the experience:
- Provide detailed information about key areas of concern.
- Mention any relevant transactions with the company.
- Describe the nature of the issue.
- Include steps taken to resolve the problem and the company's response.
- Explain the personal impact of the issue.

5. Attaching supporting documents:
- Attach any additional supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
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- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
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8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Follow these steps to effectively file a complaint or review about BeenVerified on ComplaintsBoard.com.

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Contact BeenVerified customer service

Phone numbers

+1 888 579 5910 +1 (571) 230-0816 More phone numbers

Website

www.beenverified.com

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