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bedroom pleasures / ordered an item for birthday never recived it

1 Unit 25 Empire Centre, Imperial Way, Watford, Herts, WD24 4YWatford Herts, England, Hertfordshire, United Kingdom Review updated:
Contact information:
Phone: 0800 0751 633

I no this may be a tricky subject for some but i ordered some thing for my partners birthday and she never recived it.I sent off for it on the 15th october 2010 Order Number: 181816 i have emailed many times and although i get a reply i always get no help or refund i recived an email offering an alternative product as mine was out of stock but yet again a stone wall no product or email they say they will email back in 24 hours but 4 days later no luck can you help me please many thanks Mr N. Carter email:

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  • Be
      7th of Aug, 2015
    0 Votes

    The same thing happened to me. I ordered something for me . Hubby has been away for months working. It was going to be a surprise. I emailed 3 times I called never get through.

  • An
      8th of Jul, 2016
    0 Votes

    ordered and item ( order no 282543 ) supposed next day delivery didnt happen !! No answer on phones asked to cancel order which they said they did but still took my money !! Am now going to trading standards as theyve picked on wrong person on this occasion


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