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Beckett Collectibles Customer Service Phone, Email, Contacts

Beckett Collectibles
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1.0 4 Reviews

Beckett Collectibles Complaints Summary

0 Resolved
4 Unresolved
Our verdict: Engaging with Beckett Collectibles at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Beckett Collectibles reviews & complaints 4

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8:13 am EDT

Beckett Collectibles Card grading

I have sent two orders in one package. Both the same service level. One containing 12 cards and the other containing 1 card that I forgot to add after printing the first submission. I contacted customer service to ship them back together instead of me paying shipping two times. They said they deducted tye shipping and will ship them back together. Neither partial refund of shipping or the orders being shipped together have been done. I have proof that I attached in this complaint that I was confirmed the shipping of both orders back together and when I addresses the issue to sutomwr service again they replied with 'yeah they are two different orders'. Then why did I message customer service 4 times to het confirmation? The service is also waaay past its turnaround time. Currently the the other order has reached triple the time. Also when I contacted on why it was late they replied with that because of the mint some thing event. That has nothing to do with the turnaround time advertised.

Desired outcome: Refund on the second shipping cost. Fast shipping because the person who gave me the card to grade for him is now accusing me of stealing it.

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5:15 am EDT

Beckett Collectibles Beckett grading

I mailed in four cards to Beckett grading, after complaining twice after 12 months and paying a extra 40 dollars got them back. Three out of four graded and my Mike Trout 175 rookie card returned with a slip of paper ungraded saying, questionable authenticity, I have zero Idea what they mean by this, I pulled this out of a 12 card sealed Topps pack in 2012. How in the world is this questionable. They afraid to make a decision on a valid card worth a few dollars. This is unacceptable, a year and come of with this [censored]. I am not done with this matter. Dave Horton

Desired outcome: Have someone grade this card knowing it came direct from a sealed pack from the Topps MFG. How in the hell is that questionable? Scanner had some blue marker on glass, Can scan better pic.

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8:19 am EST

Beckett Collectibles Where are my cards?

Ordered several cards from 1970-71 north stars postcards collection at the beginning of November.
Looks like they sent the cards on the slowest boat on earth. Because I can't explain it otherwise.
Once (or even if) they arrive I will cancel my membership I bought by stupidity.
And I wouldn't even complain if their customer service participated, but they didn't care. Not sure if I can call them scammers, as I already ordered from them before and it was ok. Relatively. There were always issues, but not that serious...

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Is Beckett Collectibles legit?

Our verdict: Complaints Board's thorough examination reveals Beckett Collectibles as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Beckett Collectibles stands out for its commitment to quality and security. Clients considering Beckett Collectibles should delve into its customer service record to gauge compatibility with their expectations.

Beckett Collectibles earns 91% level of Trustworthiness

Perfect Trust Endorsement: Beckett Collectibles achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Beckett Collectibles. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Beckett Collectibles has registered the domain name for beckett.com for more than one year, which may indicate stability and longevity.

Beckett.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Beckett.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Beckett.com you are considering visiting, which is associated with Beckett Collectibles, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Beckett Collectibles website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

Beckett.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
  • We conducted a search on social media and found several negative reviews related to Beckett Collectibles. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
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5:43 am EDT

Beckett Collectibles So sad to see a brand name, that ripping people off like this

I signed up on december 29, 2011 for a one-month subscription. I was never sent any e-mail notifying me that my account would auto-renew. I just noticed a credit card charge today and realized I had been charged for 7 additional months! What a joke and so sad to see a brand name, that I thought I could trust, ripping people off like this!

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Cheryl Pula
, US
Jun 18, 2023 7:54 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I spent over 250.00 to grade my Tom Brady card (best card in my collection) . I received subgrades of two 8.5 scores , one 9 and one 9.5! Now please tell me how my final grade score is a 8.5? [protected]

Submission 7123742

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Neikler
, US
Feb 16, 2011 6:58 pm EST

The site was just upgraded from a beta version. It looks good but is practically unusable compared to the earlier version. Also, contacting customer service and getting help or even an answer to a question is a total waste of your time.

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bayfire66
tulalip, US
Mar 21, 2012 10:34 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Beckett customer service is horrible. I called them today about 2 cards i sent in to be graded and got the run around and the lady on the other end was very rude with me. I will never send cards into them ever again. I will go to PSA for my card grading needs

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Card Hound
Jacksonville, US
Mar 19, 2011 5:06 am EDT

When is Beckett going to get a clue. Their website is somewhere between very poor and horrible. I could give them a list of over 100 things that need fixing...but their nose is so far up in the clouds that they think everything is perfect. What arrogance!

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bartman1156
, US
Feb 23, 2011 2:44 am EST
Verified customer This comment was posted by a verified customer. Learn more

The only thing that is better on the new Beckett site is the speed. They delete every post in their help forums that is the slighest bit negative.

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Contact Beckett Collectibles customer service

Phone number

855 777 2325

Website

www.beckett.com

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