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Becker Animal Hospital / wrongful diagnoses and terrible service

1 san antonio, United States Review updated:

Ive been a customer for years and his prices are reasonable but its not worth you pets life.
I took my pet here b/c it stopped eating. Becker said it had an upset stomach."dont worry about it." He said "its nothing serious."

I go home and several days it starts drooling and doesnt eat or drink. I go back TO BECKER and he says 'oh its nothing serious, its allergies."
"from what?"
"Other animals, cleaning products, ragweed." I believe him and gives me overpriced meds.
They dont work. I go back and he examines my cat and says 'well, HONESTLLY, I dont know whats wrong with it." He was very annoied and just shoved my cat in the cage.

He gives my cat a allergy shot and I go home. I feed it nothing but liquids and water but he doesnt eat solid food.
Ever 2 weeks he got a allergy shot and he would drool a little. This goes on for almost a year and my cat would eat less and less and then again refused water or food.

Finally my cat looks HORRIBLE!! I had just gotten back from beckers office 3 days ago and he got a allergy shot, and NOW I go back. Becker isnt there and I request if they have other allergy medicines for my cat.
"no." said the rude scientologist male receptionist. I ask for another doctor, Mircea Volosen, to look at my cat. He does and says 'his teeth are horrible, they need to come out."
"What? Whats wrong?"
He had that tooth thing where the body attacks his mouth, and this didnt just happen overnight. I told him that becker said it was an allergy b/c of airborn pathogens. "No dont listen to him, he's dumb." WTFH!!
So Dr.v said he needed all his teeth out NOW. I reluctantly do so and I was pissed at becker.
My cat was fine afterwards, he could eat, drink but still needed a steroid shot not a ALLERGY ONE!! Airborne pathogens my @$$!!
I specifically requested that becker NOT do the surgery.
On the day when I was to pick mu cat up, becker came in and I confronted becker about how he overlooked this. Well for one thing he did the surgery when I didnt want him NEAR my cat anymore.
PLUS! Get this, he accused me of being a bad pet owner, and I 'dont deserve that cat."
"you dont deserve to be a vetinarian." I said. "I trusted you with him and you litterally said that you couldnt figured out what was wrong with him."
'Obviously you are not a vetinarian so what do you know."
"I know youre a quack!" He got pissed and cursed me out, All this he was towering over me, jabbing his fat finger in my chest, shouting at me.
"So how can you not see it was his teeth and not a stupid allergy?"
'Im the dr, youre not and these things DO happen!"
"Overnight?"
"uh...er...yes..it can happen over night." I kept catching him is lies and he was just pissed that he was caught making a mistake. he got fed up of me question his stupidity that he escorted me out.
"I DONT WANT TO SEE YOU HERE AGAIN!!!"
Later that week he sent me threathing letters, which I did post on the web where he blames me for my cats illnesses and I had minimum manners to even question his knowledege. I moved my pets out of his concentrationcamp vet but I couldnt get my shot records b/c he withheld them.
So b/c of him, me and my cat had suffered allot. He is not a good dr and others have complained about him. I went online and he was sued several times of animal cruelty and malpractice.
Im doing my best to WARN others about this guy. I do go to another animal hospital and most techs came from his vet and know he's a wackjob.
He has reasonable prices but it includes his madness. Its not worth you 'trusting' a madman by putting you loving pet in his hands so he can make if suffer.
Im warning ALL about this guy. Ive complained about him on other sites and submitted a complaint but nothing.

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Comments

Jo
  4th of Aug, 2009
Agree Disagree 0 Votes

My name John. I operate as a shift manager here at Becker Animal Hospital. We are here to provide the highest quality care available to our clients and their pets. We are here to service our clients. Pet owners are welcome to come by our office anytime if there is a concern or condition that needs top be addressed.

This rebuttal to clarify some false statements reported by "anonymous". Firstly, our office has diagnosed the pets condition correctly. This pet suffers from a condition called an Eosinophilic Granuloma. The symptons are similar to those of certain allergic condtions in cats. This however is an immune system condition. the condition symptoms are usually sores in the mouth along with drooling as noted in the complaint. A small percentage of cats with this condition require removal of their teeth if the condition is of the more severe case. Symptomatic patients are generally treated with cortisone injections. This protocol is very similar for cats with allergic conditions as well. An allergy shot consists of steroid medicine.

This client in particular has expressed personal opionions of hers in the lobby in front of other clients. Doctor Becker wrote a nice, courteous and NON threatening letter to her stating that any remarks she had with our staff, office and/or policies should be taken up in private with our managers and/or the doctors. Under no circumstances does any staff here poke clients in their chest as she states and reprimand a client.

She is correct in that she has complained on other sites with the same false reports. Past a certain point, you have to not service some people or you will damage your organization. Her parting comments below confirm our suspicions, as also the negitive opinions about her voiced by the clients in the exam room who observed this scene.

As far as the rude scientologist at the front desk; that is me. Why she would reference my religion is beyond me and is a personal attack. Grounds for labeling as a bigot if ones religious beliefs cause upset.

I am here to service our clients as effieciently and courteously as possible. Feel free to contact myself or anyone else in the office if you have any concerns.

We are currently building a state of the art hospital and pet resort to better serve all our clients and the greater San Antonio area come October 2009. Feel free to contact our office or visit our website for any questions or concerns you may have.

Thank you,
John Quiroz - Shift Manager
Becker Animal Hospital
804 West Avenue
San Antonio, TX 78201
(210) 732-5148
www.beckeranimalhospital.com

Jo
  29th of Jun, 2017
Agree Disagree +1 Votes

@John Quiroz Scientology is not a religion, you're just crazy.

Ke
  1st of Jun, 2012
Agree Disagree 0 Votes

I have taken my three dogs and two foster dogs to Becker. They have been nothing but courteous and professional. With everything, they have outlined all available options and pricing to make sure I was comfortable with it.

Even one time, when I was having mild anxiety over one of my puppies' issues, I had left my wallet at home. The office was kind enough to allow me to pay on a follow up visit.

Furthermore, a "complaint" so full of grammatical and structural errors should be taken with a grain of salt. Text speak (i.e. "WTFH"), cursing, shouting capitals, and poor grammar is not an effective way to have a complaint taken seriously.

Mi
  29th of Jun, 2017
Agree Disagree 0 Votes

John, How did she know you were the "crazy scientologist" at the front desk?

Mi
  29th of Jun, 2017
Agree Disagree 0 Votes

@Michael Leahy *Rude... not crazy...

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