The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

BeautifulHalo / wolf jacket, size l, ordered oct 31 #974491

1 Tacoma, WA, United States

We received the jacket while out of town. I was excited that it got here before Christmas. The problem is when I was wrapping it, I noticed that the face of the wolf is not matched up on both sides of the zipper. The offset is quite noticeable (see attached photo-notice the nose and mouth especially). I can't send this as a gift.

What do I need to do to either have it replaced or refunded?

Thank you for your time,
Teresea Smith

Ts
Dec 19, 2018

Post your comment