BeautifulHalo / two lights which were never delivered
The most terrible experience
I have honestly never experienced anything like this, I ordered two large ceiling lights and the package was shipped to the uk. However, even though there were builders at my house everyday, they couldn't deliver and it was in a warehouse 10 miles away from my home and I was told to go and collect it. Impossible considering I don't have a car and wasn't forking out for a taxi. I asked for it to be redelivered numerous times over the course of a month - a seemingly simple task, however this proved impossible.
The items have now gone back to the company and I have asked for a full refund, I never received the items and have had to wait four months for this to be refunded.
I have now been told that their warehouse has destroyed one of the items I ordered so they're unable to refund me!?!?!!?
I'm appalled. Never ever again.
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