The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Beachcamera.com / Does not exchange defective products

1 Green Brook, NJ, United States Review updated:
Contact information:

Bought an Acer One Aspire from beachcamera.com. The keyboard keys did not work out of the box. Called beachcamera.com but they dont exchange brand new defective computers that they sell. Went through Acer and of course have to pay to ship it back to Acer for repair. $20.33 for shipping and about 3 weeks for them to repair. Customer loses.

Va
Sort by: UpDate | Rating

Comments

  • Ch
      27th of Nov, 2012
    0 Votes

    I ordered the camera on sale on ThanksGiving. They took my order. I though everything is OK and waitting for shipping. After a few day, I entered to my account and I see they cancelled my order ( without letting me know ). I called the customerservice they told me because too many orders that camera so they have to cancelled my order. I can't believed they treat the customer like this. I'm a old customer of Beachcamera and I always recommend this net to my friends when they need the camera. I think I will change my mind from now on.

Post your comment