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BDO Unibank / passbook with atm

Mayon-Amoranto Quezon City, PH

Date- Nov. 17, 2017
Client Number- [protected]

We opened new account on July 13, 2017 nag apply kami ng passbook with atm for joint account., kulang kami ng marriage contract para sa requirements., bumalik husband ko nung 3rd week of october para ipasa ang marriage contract. Last day Nov. 17, 2017 bumalik sya sa BDO Mayon-Amoranto para kunin sana ang ATM pero ang sabi sa kanya ng teller cinut na daw ang atm kasi hindi daw nakuha within 60 days. my complain is bakit hindi man lamang kami sinabihan? which is pumunta yung husband ko para ipasa ang marriage contract. what is the purpose of giving personal information like address or contact number para man lamang sabihan kami na icucut na nila, I'm so dissapointed sa branch na ito. gusto nila na mag apply ulit kami for atm then may bayad. para saan pa yung pagapply namin ng passbook with ATM kung hindi din naman pala namin makukuha yung ATM. I want to talk to the branch manager pero busy sya that time dahil may kausap sya na client. My concern is wala bang tao na maguupdate sa customer na nandun na ang ATM.? icucut na lng agad agad ng walang pasabi. I want an explanation sa branch na ito. Thank you.

Av
Nov 17, 2017

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