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Bayview Loan Servicing
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2.0 62 Reviews

Bayview Loan Servicing Complaints Summary

15 Resolved
47 Unresolved
Our verdict: When using services from Bayview Loan Servicing with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Bayview Loan Servicing reviews & complaints 62

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2:42 am EDT
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Bayview Loan Servicing fraud

Bayview wants the house and there is no room to negotiate. They filed notice of default and failed to notify me and (On 2nd default) later filed an illegal 4closure. They accepted payment after default and then lied about returning the money till this day have not got money. I filed a complaint with dept of corporation here in california, they barely responded and when they did they lied and stated the money was returned. They took me to court to evict me out of the home, and I am currently waiting for the sheriff to show up. I am currently about to be homeless due to illness during the time they sold the house. (To themselves for a profit) then they offered me $1800 for cash for keys less $300 because I did not move out when they wanted me to.

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Penny068
, US
Mar 27, 2018 4:52 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Bayview has given me the run around with paper documents being filled out and sending to them and they always fail to receive all my documents. I do not trust this mortgage company, I have spoke to so many representatives its pitiful. I've been divorced for over 10 years and my ex never took my name off the mortgage, now he forged my name on Loan Modification Documents, seems like they don't want to void the Loan Modification . I have contacted them numerous times and always the same run around. I have filled out Mortgage Fraud papers with Bayview and there's never anyone to speak with. They always have a different person handling my case. I'm fed up with this mortgage company, this has been gone on since March 2017.

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Ruth Grimsrud
, US
Dec 28, 2017 2:00 am EST

They asigned a trustee to my home that has been owned by us since 2003, after coming out of a chapter 13 bankruptcy, that cleared us from everything. this issue is tying us up from getting home equity loan for doing repair and modification, selling, or a reverse mortgage. they purchased our loan from someone illegally or something! they need to remove their name and assigned "trustee" from my home and property. our county shows no lien on my property. their assignment of a trustee, is a violation of stay in oregon. we are looking for someone that is willing to help us get them removed from our paperwork, and also peruse a lawsuit for violation of stay, legal expenses, fraud, and pain an suffering we have been through trying to get this straightened out! we have all the documentation showing this is ours. we are in oregon!

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I.M. Pissed
Hamburg, US
Jul 22, 2016 4:44 am EDT

I had a loan with bank of america, they screwed up my mortgage payment when I changed bank accounts. they then sold my mortgage to bay view.
It's been 8-9 months i've been trying to get my mortgage converted over to a hamp loan.
I've been shuffled around to so many different people and given the run around. I don't know what kind of game they're playing with my mortgage... i've suffered so much stress and anxiety over this, it's the craziest thing... i've done everything they've asked of me. faxed paperwork sent money orders for expenses. I really believe this company is nothing but scammers who are trying to take my home from me. I owe less then 7 years on my loan. I would be interested in joining a class action law suite if someone gets it started. next step complaint with attorney general and local government

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seustaquio
, US
Apr 30, 2016 12:13 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

How is it that each time I try to acquire information from bayview (i. e. property description attached to the loan, cotract papers, etc), I am promised by the agent that these documents will be sent to me asap... and I have yet to receive any of the promised paperwork. major cause for concern regarding validity, honesty, integrity... who will help?

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ellagrace
Queen Creek, US
Nov 09, 2009 9:53 pm EST

I have a loan owned by citimortgage but in july they outsourced it to bayview loan servicing. I was unaware of this and kept making my payments to citimortgage and then suddenly get a bill from bayview saying that I owe over $5000.00. I immediately call bayview and get it worked out with them. there was confusion between bayview & citimortgage but I got it all worked out and bayview tells me I am current. well on october 6th, 2009 citimortgage wrongfully files a notice of trustee's sale on my property. so I once again call bayview and they try telling me I am over 3 months behind. this is bogus and I patiently email them all my past payments assuming they will work this out. but no, they are still sticking by the fact that I am 3 months behind even though they admit telling me I was current in july. I have just recently been through a lot (seperation, job loss, etc) so I had to move home and rent my house out. now my renters are moving out because they are worried about the property being foreclosed on and being forced to move out. I just don't understand, here I am doing everything possible to make my payments and fulfill my obligation and they are blatantly trying to defraud me. by their actions they are forcing me into foreclosure. and in my research, I am far from the only one this has happened to by the same two companies, citimortgage & bayview. it has even happened to a close friend. they need to be stopped. I cannot fathom why they would possibly try to take advantage of people who are making their payments.

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Sherry Henderson
Atlanta, US
Oct 05, 2009 12:40 am EDT

I'm instigating a class action suit against bayview. please feel free to contact me so that we may be thousands strong in court. I have an attorney who is looking into a case now. sherry henderson. sherry@oracle20-20.com
P. s. i'm still fighting against them trying to steal my home in addition to the business property that was financed with them.

ComplaintsBoard
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4:46 am EDT
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Bayview Loan Servicing I'm sick of it

Refinancing horrors. Our loan was purchased by bayview and 2 weeks after they purchased the loan they sent papers saying we were delinquent on our 1st payment--the previous loan holder didn't apply our first 2 payments! That straightened out then bayview changes the terms of our loan to an interest only loan and bumped our payment up to $5500...

We made arrangements to modify the loan which they say they can not do---it only applies if bayview wants to modify...Of course they set us up with a plan to "stipulation to modification" which means you pay them on time for six months (We did it!)and they start your loan again as if it were back at month #1 with a lower payment approx 1/2---which means the money you paid faithfully for six months ---let's call it a free gift to bayview...As maria explained they have to get their money...

That's ok...Foreclose in nj you can live 1 year mortgage free and if you go bankrupt you get $30, 000 for single $60, 000 for a married couple. I'm sick of it.

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Cynthia Lipari
, US
Mar 09, 2019 12:12 pm EST

I am being harassed by Bayview Loan Servicing. I was 30 days late last month and received a threatening letter 3 or 4 times a week. Now, as of 03/01/2019, I am 28 days late and received a notice of default and intent to accelerate letter. states I am in default and that they have the ability to foreclose. Received letter certified mail along witjt

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Sandra jenot
, US
Sep 10, 2018 9:49 pm EDT
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Will not return my phone calls miss leading information all the time

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New Bayview Customer
, US
May 28, 2013 1:57 pm EDT

My loand was just sold to Bayview. 24 years of payment donw the drain!

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sick of it in south charleston
South Charleston, US
Oct 12, 2010 11:21 pm EDT

I agree with I'm sick of it the same thing happened to us only we did read original papers sent to us we would never want a variable rate. then they came to the house to sign and told us it was a 30 yr fixed rate. Things were ok the first year then we found out it was a variable rate at that time our loan was with ameriquest aka Amc and other names then they without warning because they were being sued in 38 states sold our loan to Bayview who before we knew it we had a 14% interest. We tried to refinance and were told we couldn't because our house was a modular home on a foundation and an acre of ground. I had to beg Bayview to modify our loan or come and take the house we could not afford it. So for the first 6months we paid what they asked then they took us down to 6%interest but those payments didn't count and they also added several thousand dollars to our loan and even though the payments were made they reported to the credit bureas that we didn't pay. our county did an assessment of all properties now ours is worth 30, 000. less than what we owe. we are stuck. not everybody got loans they could'nt afford they were tricked by preditory lenders who knew what they were doing, so stop blaming the little people. I even called Acorn at that time 2008 and never got a response from them, because they were to busy with voter fraud to get Obama elected I know this to be a fact I live in Ohio where people admitted they were paid in different ways to go different places and vote how do you think they came up with the stupid names they used like mickey mouse or they used dead peoples names. Jennifer Bruner allowed this to happen there is no way he got 80 of 88 counties mine was not one he got. If anyone knows of a lawsuit to get away from here or sue Acorn I would like to hear as we are 52 and not in good shape we will never pay this off and Obama has nerve to give the crooks more of our tax money. All the money he gave away he could have given each American a million dollars and we could fix our own ECONOMY also he lied about the ins I have a daughter with cancer but because she is 20 and not a full time student I cannot get her back on my ins what is she to do I could use help with everything but I don't see the Dems doing anything for me or my family. Please MR. Boehner and all Repubs help us we need you. I can't take anymore of his preaching and same old lies and racism to get a vote from the Blacks, Latinos and young people who have no clue what he is up to. I never hear him mention needing votes from whites. sick of it in south charleston

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Read Your Note
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May 20, 2008 12:21 pm EDT

Your stupid for not reading the the note you signed when you refinanced. If you felt that this new mortgage company did something out side the terms of your note, why didn't you take them to court? Don't blame others for YOUR mistakes.

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Bayview Loan Servicing contacts

Phone numbers

+1 (800) 457-5105 +1 (855) 657-7531 More phone numbers

Website

www.bayviewloanservicing.com

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