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Bayer Built / Problem with item

MN, United States Review updated:

We bought our 2nd exterior Bayer door in addition to 5 interior doors. These doors are expensive - you pay for what you get - right? Our exterior door is warping. The rep was just here and indicated that regardless of the fact we can see outside, it is within 1/16" being warped "enough" to warrant replacement. Additionally we were told we had to live with it for a year to "acclimate". I told him I will never buy another Bayer Built door.

Ye
Apr 17, 2013
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Comments

  • Bw
      Apr 20, 2013

    We installed four french EXTERIOR doors in our home December, by February there was very faded. A call was made and a Rep came and looked and stated that this was normal. We were not happy at this time but continued with other construction projects in our home at the time but now in April we have noticed water has gotten into the seams and started to warp the doors. The doors came prefinished with their water guard that was supposed to stop all water. Our calls and emails have not been returned with any positive answers, they basically keep telling use that our EXTERIOR doors shouldn't be exposed to direct sun or precipitation... so then what's the purpose of an exterior door? SO much for standing up to the "extreme conditions of the Midwest" like they claim.

    0 Votes
  • Bu
      Apr 20, 2013

    If you bought the doors from Home-Depot you would not have a problem

    0 Votes
  • Bw
      Apr 20, 2013

    The warranty is thru bayer built not home depot? If they are the same brand how would buying them at Home-depot help?

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