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Baxter Dealership / Terrible experience

1 United States

We went to Baxter dealership and bought a Crysler mini-van, at that time the sales/financing guy said that if we bought 2 vehicles we would get $10, 000 advertising special bonus off the top of the Dodge 2500. At the financing table I asked about that and they said ya that has been already included. I went through the paperwork again and all that is there is a $4500 rebate, and $3300 for my trade in. I called and asked the sales/financing guy and he stated that "well the deal changed". I have been thinking about this for the last month since this has happened and I wanted to express my disappointment with the way this transaction took place. Basically the $10, 000 that should have been taken off the truck was not. It is disappointing that I have looked at purchasing a Dodge ram for almost 15 years and that this was the way we were treated.

I have talked to the Dodge main office and they have said it is the dealerships issue. I have sent an e-mail to the GM, and talked to the sales Manager with a I will get back to you response, with no other contact from them.


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