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Bassett Furniture Industries / sofa and loveseat

1 Raleigh, NC, United States

I ordered a sofa and loveseat in mid oct 2017. Delivered thanksgiving week and before christmas I was emailing raleigh nc store that my couch and loveseat were both "peeling" terribly. The only comment I received was "yes, that can happen" and "here's a link to the"shaver"we use at the store. What?!? I just bought new furniture and I have to"shave"it?!? Well I have"shaved"the furniture numerous times and it is a joke! Rough to sit on, ugly to look at the cushions which certainly look older than 6 months. I even purchased the extended fabric warranty and store said" doesn't cover peeling. $8000.00 and I have crap! I will tell anyone that listens bassett is a joke!

May 17, 2018

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