The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Basil's Pizza / Rotten Lettuce Is Acceptable

1 Gaithersburg, MD, United States Review updated:

I ordered a chicken caesar salad wrap to have it delivered to my house to find out the lettuce was completely rotten and literally BROWN. I calmly complained to the basil's pizza manager and he told me it's because I didn't pay for the actual lettuce that it being rotten was acceptable! The complaint eventually got heated after I was told my money CANNOT be refunded for the spoiled food! Who knew that to order a wrap you had to pay separately for the lettuce? either way, that is not acceptable.

Sort by: UpDate | Rating

Comments

  • Sc
      20th of May, 2011
    0 Votes

    Why is it a chicken caesar salad wrap if you have to pay extra for lettuce? I wouldn't order from there again

Post your comment