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Baryant A. / iphone 7

1 Queens Village, NY, United States

I purchased Iphone 7. The screen was damaged and taught I could fix from Apple. I went to the apple store spoke with the technician about the repair and he informed me that the IMEI number was not is use as the device was upgraded. So I did sent a request to process the IMEI number. At the same time a was seeking help from Brayant A. and he did not help me instead blocked me. Also the apple technician told me that the phone had ios 11 upgrade which wasn't available in the market. I am all freaked out about the device . I am really now understanding how to deal with this situation.
Can anyone please help me out with this.

Be
Jun 17, 2017

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