Menu
Barrister Global Services Network

Barrister Global Services Network review: fraud, refuse to pay 8

M
Author of the review
2:17 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Refuse to Pay, Completed Several WO Successfully, Makes all Kinds of Excuses not to Pay, Beware do not perform any work for them!

8 comments
Add a comment
U
U
user1842345
, US
May 26, 2018 9:27 am EDT

Dump and stupid associate at their Albania call center, they earn $2 per hour.

A
A
Ashamed_Tech
Lake Elsinore, US
Nov 23, 2013 1:11 pm EST

I have been "associated" with barrister for 2 years and have not been paid on time once. they have "speed pay" which states a 7 day direct deposit. for speed pay they deduct 13 percent of your earnings. don't expect 7 days, more like 60 with threatening e-mails and excuses like "we need an updated w-9 submitted before payment". the company is very comparmentalized and you will never get a payroll person on the phone due to the payissues@barrister.com - which states a 48hr turnaround. I have never gotten a response in the last 30 days from 4 e-mails.in closing, if you have more money than brains - this co. is for you.

S
S
Staff@BGSN
Hammond, US
Aug 31, 2012 8:41 am EDT

Paying technicians promptly and correctly is a priority for our company. Payments are generally prepared approximately 21 days following the receipt of all documentation and information from technician closing the call. Technicians must call from site to close calls, return parts correctly and fax or scan the signed receipt for service. Once those simple steps are followed, payment is made to technicians. Barrister maintains an email address, payissues@barrister.com, which is monitored and answered daily. If a tech has a problem with payment, of any kind, he should email this address stating the work order number in question and a brief description of his issue. He will receive an answer within 5 business days.

K
K
Ke Au
, US
Feb 27, 2022 5:38 am EST
Replying to comment of Staff@BGSN

Don't listen to the lies this company is telling you because they don't respond within five business days nor do they have any intention on paying technicians on certain jobs. I worked for barrister for nearly four years and have had problems getting paid almost every single one of my tickets over the last year. Their system is so dysfunctional that is hard to determine within their system if an invoice has actually been paid or not and when a dispute happens and they go back and pay you for the work it doesn't show up under that ticket which means I believe they are skimming the books or some sort of other method to charge clients for the work that they are refusing to pay but then have no choice to pay if they want to keep the technician working for them. I am personally still awaiting nearly $1000 for work completed and not paid that was done nearly five months ago. I have created multiple disputes many emails back and forth including to the president and vice president of the company, the Bowers. These two individuals just keep asking accounts payable to look into the situation but accounts payable ignores them and still I'm waiting to be paid. I'm considering filing a small claims lawsuit, which will probably cost me as much as they owe me. I still feel like doing it just to make a statement that they can't continue to rob technicians for money that they earned. I feel that this company used to be a place of integrity but somehow money has become their God. Eventually it will all catch up with them and they will have to pay everything they owe and much much more may even cost them their company if they don't straighten their act up and do right by the technicians they have supported their company and done all the work and who deserve to be paid according to their contractual agreement.

M
M
matlock1981
Tulare, US
Mar 12, 2012 4:20 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

On a professional level of i.t. that still doesn't answer the question as to why they refused to pay mpgenaw1985 here?!
Yes they manages thousands of techs
Yes they manages thousands of accounts
But that doesn't mean that they should stall any honest tech doing their work from getting paid! if they have to verify that the work was completed and the issue was resolved there should be no delay after verifying that along with ensuring that the customer was satisfied in order to pay the technician. working unsupervised in i.t. doesn't mean you should be delayed in getting paid for what you do. the problem comes from payroll or up top if there is any delay in receiving a paycheck (example: pomeroy i.t. solutions)
If you don't expect barrister to babysit you... then don't expect to get paid on time. following-up and communication in i.t. is of the utmost importance... why would any nationwide services company neglect to do any of that with any of their employees?

T
T
tak_h
, US
Mar 12, 2012 8:02 am EDT

There are a couple of facts to consider:
1. I am a barrister technician.
2. barrister manages hundreds if not thousands of technicians nationwide.
3. barrister manages private & government accounts nationwide.
4. barrister welcomes new accounts everyday.
5. barrister welcomes new technicians everyday.
6. there are thousands of phone calls and emails that require complete follow-up for the call center everyday.
I have done work on the field along with my fellow technicians. to tell the very truth, most computer geek wannabe are very clumsy and most of the time you do not know what you are doing. barrister pissed me off a couple of times. but is it their fault? no! it is their way of operating a business and there is a reason behind everything.

I am not a big fan of you technicians out there trying to trash barrister. yes they might not be able to babysit you like a local business would. yes you go to work for mcdonald's and you get paid every week for doing things that other people want to do. working for barrister is a privilege. you're working unsupervised, therefore, be wise and do it right. comply with their rules and get paid.
Base on the workload at barrister. do you expect barrister to babysit you? no! working on the field unsupervised, barrister has to verify if the work is done - using different methods - before a technician is paid for that job. if you need assistance to learn the rule, just contact them and they'll work with you! good luck.

D
D
d_tisdal
Indianapolis, US
Jan 11, 2012 7:50 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Same thing I was wondering...what and why?

M
M
matlock1981
Tulare, US
Nov 17, 2011 10:50 pm EST
Verified customer This comment was posted by a verified customer. Learn more

What exactly did you do for them?...and what excuses are they giving you to where they don't want to pay?...