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Barns.com / substandard business practices

Lake Havasu City, AZ, United States

Once you place you order online, you get numerous sales messages and phone calls. Then you have to duplicate your order, including sensitive info, over the phone. I was then promised a written confirmation that day via email. It took me four phone calls and two weeks to get that confirmation. I was also to receive a free solar light. Never came. More emails and phone calls to find out I had to pay an additional $39.00 for the $6.00 shipping. The structure was fine. Barns.com just takes the order and 10% up front. After that, you are dead to them. Stay clear of them. Go to the factory.

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