Bare Feet Shoes
reviews and complaints

PLEASE DO NOT ORDER ONLINE!

I use to shop here all the time. This particular store (Temple Hills, MD location) is closing down but I purchased a few pair of shoes online (I only wanted one pair but thought, why not order more and get free shipping). Terrible idea!

After 9 days, I had to email them asking when my shoes would ship. Someone emailed me back and said, "They will ship today". Great I thought, only to have received an email shortly after stating that the shoes I really wanted was out of stock. It took about another 6 days for my money to be reimbursed for the one pair and another about 24 days for me to actually receive my shoes.

When I finally received my shoes, I was so disappointed. The shoes looked very cheap and terribly made. I have been trying to return them since I received them in April 2016 (now June 2016). The only actual store I am aware of near me, the Temple Hills, MD location will not return or exchange the shoes since they are going out of business. When I look for other locations online, on PA locations are shown. At this point I may just drive the 2+ hours to PA just to return the shoes.

I am overall disgusted with this entire experience and will never shop here again. I will also be telling everyone I know to not shop here and I suggest you not shop here as well.

I placed an order for a pair of shoes and paid to have them shipped in an expedited manner. I recieved an email from Barefeet Shoes confirming my order. They also provided an order number that I could track on their website which did not work. I could not track my order on their site. Their 'customer service' number does not answer and is completely worthless. I sent them an email, to this date, no response. I placed my order on a Wednesday before 12:00PM EST. Two day shipping, the product should have arrived on Friday. I did not receive my item until Tuesday afternoon. They have been non-responsive to my request to refund the expedited shipping cost.

I will NEVER order from this company again. I refuse to patronize business that do not have integrity, nor value their customers.

You have been warned, place your order at your own risk!

I ordered a romper and shoes for an event on a friday. They took the money out of my account on tuesday. I called on thursday to find out when my item would be shipped, and i was told it would be shipped that day. Because i did not get an email confirming that, i called back on monday and the lady on the phone told me she doesnt know what happened to my order and told me to call back at 3 if i still didnt receive an email. I called back and i was told the shoe was damaged and all they had was the romper. She told me the romper would be shipped and i would refunded for the shoe. The next day i was sent an email that the romper has been shipped and was given a tracking number. The next day i got an email saying the romper was out of stock and i would be refunded my money. So why was i told in the first place that it was shipped and given a tracking number. They did refund my money, but i was upset that it took them a week and half to tell me my order wasnt available.