The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Barclays Bank Pune, India / No any acknowledgment of my application

1 India Review updated:

Barclays bank's executive came to me and i filled the application for the Credit cart a month back. I submit all the necessary documents. But i haven't get any acknowledgment about what happened with application and i also don't is my documents are in safe hands.

Thanks.

Am
Sort by: UpDate | Rating

Comments

  • Aj
      19th of Jun, 2008
    0 Votes

    I had the same thing happening here:

    I had been called by the phone operator from Barclays Mumbai 3 days ago and I was excited to know about the Barclays card that the caller told me about. I accepted their offered, they sent the person who said he is an executive! I thought of giving the required documents over a couple of coffee in the nearly sagar. But he asked me to hand over the docs in the main road. He asked my id proof and a PAN card. He didn't ask me my bank account details at all.

    See what they put in their website:

    In order to apply for Barclaycard Smart Budget you must:
    * Be aged between 18 and 70
    * Be an Indian Resident
    * Live in an area where Barclaycard has launched (see Apply Now page for more details)

    In addition, you must be able to provide ONE document from EACH of the following lists to support your application:
    Proof of Address
    * Bank Statement
    * Ration Card
    * Phone or Electricity Bill

    Proof of Identity
    * Passport
    * Voter Card
    * Driving Licence

    Proof of Income
    * Form 16
    * Last month's Salary Slip (if salaried)
    * ITR for last 2 years (if self employed)
    * Job Appointment Letter (if recently appointed)

    I gave the docs that he asked. I came back at home and with a little suspicious, I was looking for "Barclays Complaint" keyword and google landed me here. Thanks for the useful info here. I think I will cancel joining Barclays Bank.

    Do you know Barclays India has 2 websites, one with a dynamic page and another with static. check them out here:

    www.barclays.in and
    www.barclays.in/index.htm.

    The first webpage doesn't have Bangalore address input in their Contact Us page and the latter has Bangalore address, which is out-skirt of Bangalore, check below:

    Barclays Bank PLC
    First Floor, Paramanna Layout,
    B.H.Road, Nelamangala
    Bangalore 562123
    Tel: +91-80-2772 3768 / 2772 3769
    Fax: +91-80-2772 3531

    The services is doubtful and even in the UK, there's many complaints regarding the services, links that you can find complaints fro various websites:

    http://answers.yahoo.com/question/index?qid=20080218092140AAi28Hv

    https://www.complaintsboard.com/complaints/barclaycard-c73395.html

    http://barclays-bank.pissedconsumer.com/horrible-complaint-management-by-customer-reps-20080604123017.html

    BARCLAY UNDER FIRE:
    http://www.guardian.co.uk/money/2008/jun/07/isas.savings

    Who will join this kind of Bank? I will call the person who came to get the documents and request him not to submit the documents he has taken from me. Is there any advise? Please let me know. Thank you.

  • An
      20th of Aug, 2008
    0 Votes

    Same thing happened to me also.

    I had been called by the phone operator from Barclays(Pune) offering loan. I accepted their offer, they sent an executive(Sagar). I submitted the required documents and after 2 days I got SMS that your loan is approved. Then executive came and collected disburstment documents.
    But after that i haven't get any response for loan.
    I am also afraid about my submitted documents.
    Please be aware.

  • Ve
      23rd of Sep, 2008
    0 Votes

    DEAR SIR:
    I AM VENKATESAN.D, MY PAN CARD NO : ABYPV2304D AND MY BUSINESS NAME IS SRI ENTERPRISE, AND BUSINESS ADRESS: 13/1 SINGARAGARDEN 7TH LANE OLD WASHER MEN PET CHENNAI-21.LAST YEAR(2007) NOVEMBER MONTH I WAS APPLIED A BUSINESS LOAN IN YOUR BANK (BARCLAYS) THROUGH Mr.RAMESH(9962009262)Asst.SALES MANAGER OF BARCLAYS OF BUSINESS LOAN, BUT UNFORTUNATELY I DIDN'T GET APPROVAL, REF:(BIL/CHE/11/232), MEANWHILE I DIDN'T TRY FOR LOAN LAST MONTH (AUG2008) I APPLIED A PERSONAL LOAN IN YOUR BANK (BARCLAYS) THEY ARE TOLD ALREADY YOUR TAKEN BUSINESS LOAN FROM OUR (BARCLAYS) BANK SO THIS TIME WE ARE UNABLE TO PROCESS YOUR LOAN, I DIDN'T TAKE ANY LOAN FROM YOUR BANK (BARCLAYS), PLEASE CHECK WRONG PERSON HAS USED MY LOAN, I KINDLY REQUESTED TO YOU PLEASE DO THE NEED FULL FOR ME AS SOON AS POSSIBLE.
    REGARDS,
    VENKATESAN .D
    9444038738

  • Su
      5th of Oct, 2008
    0 Votes

    I had applied for a Barclays card some 6-7 months ago. I received confirmation that my card has been sanctioned. Some days later I received the pin for my card so was expecting the card to arrive in another 10 days. Instead of card I got on ICICI Lombard Insurance policy which I had not applied. I was unaware as to how I got this policy, so I called ICICI Lombard inquiring as to how I have received the policy, they told me that the payment for this policy was done by a credit card no. xyz. I was pretty damn sure I didn't had any credit card with that number. So it stuck to me that I have received the pin number of my Barclays card on which last 4 digits of the Credit card were provided, which were matching with the number given by ICICI people.

    I was quite surprised, first of all I hadn't even received the card yet and second of all I was insured without my knowledge, without any intimation directly by Barclays card. one more point I would like to mention here is that I hadn't received any call from ICICI Lombard before issuing my policy!!

    So immediately I called Barclays customer care asking for an explanation. the customer care guy told me that if you have not applied for the policy do cancel it and you will NOT be charged any penalty for doing to. So I did the same and canceled the policy right away.

    some 3-4 days later I got a call from Barclays asking me why have you canceled your policy? Now you will have to pay cancellation fees. I made it clear to the guy that I am not going to pay a single penny, so all of a sudden he became rude to me and started threatening me to pay the fees.

    Immediately I pointed this thing out to the customer care and they told me that they will forward my complaint to higher authorities.

    After some days, I started receiving blank calls, or taped calls from barclays and like 20+ sms per day asking me to pay the dues. Mind you, all this time I hadn't even got my card!!

    I later lodged a complaint regarding the same to customer care, they told me that as you had not applied for the policy you will not have to pay any amount. I asked them to stop those annoying sms and calls so the guy replied that PLEASE IGNORE THE SMS's and CALLS. you dont have to pay anything and you will get your card in 15 days.

    3 months down the line, I still get calls and sms's from Barclays and I am still awaiting my card. This is like utter harassment from Barclays.

    A little while ago only I lodged a complaint at Barclays Customer care, the complaint number is 108621 and I was assured by one Mr. Abhishek that the calls will stop in another 6-7 days which I am not quite sure of.

    what kind of bank is this? customer care has no access to billing dept, billing dept has no co-ordination with dispatch and fradulent insurance cover is a different matter altogether.

    I had to face all this harassment when I didnt even go to Barclays asking them for a card, they had come to me asking me if you want a card!

  • Mo
      29th of Oct, 2008
    0 Votes

    Wat the ###... BARCLAYS Executives... Bloddy ### are working in tat ofice.

  • Gi
      30th of Oct, 2008
    0 Votes

    I have the same issue that Barclays bank's executive came to me and i filled the application for the Credit cart a month back. I submit all the necessary documents. But i haven't get any acknowledgment about what happened with application

  • Aj
      6th of Nov, 2008
    0 Votes

    From
    Technoskill Aluminium Centre
    Perintalmanna

    To
    Barclays Bank
    Bangalore

    Sub: Personal loan 20 Lakhs

    We would like to request you to sent us statement of our loan account in the above mentioned name at your earlist.

    Thanking you

    yours faithfully
    A. Jayaprakash

  • Am
      6th of Nov, 2008
    0 Votes

    all executive of Barclays bank are very rude. They never talk are genetalman.

  • Ji
      8th of Nov, 2008
    0 Votes

    Hi,

    Can somebody please guide me with the complaints division for Barclays bank.

    I have a loan with the bank since last year and have never defaulted on my EMI. I was working Bangalore back then.i wished to maintain the same so i had called a million numbers to change my account with them from Bangalore to Kolkata as i was getting married and was leaving the former for good.

    Firstly there was none of the numbers available everytime i called. i called the lady who helped with the process of getting the loan to help me with the same. She directed me to some helpline, which was useless as i never got through to that number. However nothing really happened from their. Finally after marriage i moved to Dubai, i started transfering money to my family in Kolkata, they again transferred the fund into my temporary account in Bangalore from where the EMI gets deducted. In this process two of the cheques bounced.

    Last week i got a call from some illiterate collection officer from the bank shouting and screaming for the money. i never said i wouldnt pay him but i said i required time as i need to transfer money overseas. He was terribly rude and i finally slammed the phone on him as it is below my dignity to talk to losers like him. Wish i could just throw the money on their face and close all associations with them but sadly i dont want to incur the early closing charges as would be a huge amount now-3years before the scheduled closure.

    Is there anyway to put a complaint through. Barclays is one heck of a disorganised bank. No proper customer service, no good staff and horrible complaint management.

    Regards,

  • Vi
      16th of Feb, 2009
    0 Votes

    Barcly card Customers are great losers and AH. They will call/sms once in 10 min ( different people) and asks for money. Guys, my sincere advise is DO NOT TAKE CARDS/LOANS from barclays.

  • Pa
      1st of Jun, 2009
    0 Votes

    100000000 % right..


    Hello,

    Please check below mentioned card detals:

    Name - Parag D Jani
    Credit card no - 4339 4846 8460 0752
    Location - Ahmedabad

    This is the complaint against Barclays Collection detaprtment.

    Mera home loan forclouse karvane ke reason se mera pura last savings aur salary dusri bank ko dena pada aur iske liye me aapna minimum due payment nahi kar paya...to barclays ke collection department se daily calls aane lage..yahan tak ki mene wo sabhi calls attend kiye aur unka sahi answer bhi diya aur sahi tarike se hi diya...aur ye bhi accept kiya ki mera payment nahi ho paya hai to mujhe late payment charges aur service tax bhi lagenge aur wo bhi mujhe hi pay karne padenge aur me wo sure karunga..bas mai apani next salary ki wait kar raha hu...but 30/05/2009 ko to unhone haad hi kar di...

    I don't know us din jo mujhse baat kar rahe the wo to Gundo se bhi gaye-gujre the unhe baat karne ka dhang bhi nahi aata tha usne jis tarike se baat ki wo niche padh lijiye..

    I've received that calls from 3 different numbers call started from 12 O'clock noon date 30th May 09.

    > 9930370246
    > 2242315900
    > 2267835100

    Me: Hello.
    He: sir aap payment kab karva rahe ho
    Me: Bas meri salary aa jay tab me cash payment kar raha hu.
    He: salary kab aayegi?
    Me: 15th June ya usase pahele
    He: Bank tab tak ruk nahi sakta
    Me: I know ki bank agar utna wait karega to mujhe service tax aur other charges bhi pay karne padenge aur me hi pay karunga.
    He: Me kuchh nahi janta aap kal hi payment kar rahe ho.
    Me: Ye koi tarika hai kya baat karne ka tumhe nahi lagta ki tum kuchh jyada hi bhadak rahe ho.
    He: sir pyar mohabbat se aap mananewale nahi ho..me thik baat karunga to kya aap payment kar donge.
    Me: bhai tum pyar mohabbat se baat karo ya na karo payment to mujhe karna hi hai aur wo me salary me se karunga ye bhi sure hai but tumhe baat karne ka dhang to aana hi chahiye..agar sahi tarike se baat nahi kar sakte ho to call mat karo ya fir aapne kisi senior ya head ko phone do..
    He: nahi dunga senior se baat karke kya karoge..
    Me: tum jante ho ki tum galat ho is liye tum aisa bol rahe ho..thik hai aapna naam aur detils to de hi sakte ho
    He: tum kaun ho aur naam aur details le kar kya kar loge..me kuchh nahi janta tu bas kal payment kar rahe ho.
    Me: is tarah se baat karne se me kal payment kar dunga ye to galat hai..me sure payment karna chahta hu but tum jis tarah se baat kar rahe ho wo galat hai aur mujhe pata nahi tha ki barclays tum jaise goondo ko bhi hire karti hai.
    He: Dekho ye call record ho rahi hai bas tum ek baar ye bol do ki "TUM PAYMENT NAHI KARNA CHAHTE" me uske baad tumhe call nahi karunga
    Me: but me aisa kese bol du jab ki me payment karna chahta hu aur kar ke rahunga but tum jis tarah se baat kar rahe ho aur mujh pe pressure kar rahe ho wo galat hai aur aab me sure payment 12-15 tarikh ke bichh hi karvaunga usase pahele nahi karva sakta aur 15 tak sure karva dunga...
    He: Mujhe kal hi chahiye ya phir tum ye bol do ki "TUM PAYMENT NAHI KARNA CHAHTE" (again & again & again wo bas mujhse ye hi bulvana chahta tha.)
    Me: me aisa customer nahi hu jo payment nahi karta aur blacklist me dal diya jaye aur na to me sattlement karvana chahta hu..me aapna card continue rakhna chahta hu bas payment late hua hai aur iske sabhi charges aur service tax me hi pay karunga...but tum mujhpe pressure karke kuchh nahi paoge.

    Aur usne aapna naam "VIREN GOSWAMI" bataya tha I am sure ki wo FATTU-GADHA aapna sahi naam to nahi batayega.

    Ye sara conversation continues 40 mins tak chala and after that mene call cut kiya bcoz wo meri baat sunana hi nahi chahta tha aur continues pressure kar raha tha ki me ye bol du ki "ME PAYMENT NAHI KARNA CHAHTA" but the question is me aisa kyo bolu jab ki me payment karna chahta hu...

    KYA BARCLAYS AISE GOONDO KO BHI HIRE KARTI HAI???
    AUR MUJH PE "ME PAYMENT NAHI KARNA CHAHTA" YE BULVANE KE LIYE PRESSURE KYO KIYA GAYA...
    bas is baat ka answer chahiye..

    Because late payment ke liye daily calls aur koi bank nahi karta hai jabki Barclays se daily 2 ya usase jyada aate hai...aur itni buri tarah se baat karnewala "GUTTER SE BHI GANDA" staff aur kisi bank me nahi hai.

    You can call me on my cell number for more details of explanation : 98796 21400

    Also I like to tell you that agar sahi dhang se baat karnewala koi na ho TO mera number DNCR me daal diya jaye.

    I hope you will take some action in the same, Otherwise I need to file case in this issue.

    Rgrds,
    Parag Jani.

  • Rv
      27th of Oct, 2009
    0 Votes

    This is Venkatasamy Rajagopal from India, working in xxxxx, I have credit card account with Barclay bank, my card number xxxxxx, I took AED 12, 392+6700, (which is including interest and late payment fine) Total AED 19, 092 (Cash+ purchase) from Barclay card, I got the transfer to Qatar from my company, for that I plan to make settlement from bank for my credit card, I went to the bank and ask for settlement they given this (AED 19, 092) amount to pay, the same amount has been agreed by both party on 05th May 2009, bank provide a option for payment can be make maximum in 6 month instalment, monthly instalment AED 3, 182.00 (EMI), I provide 1cash through UAE Exchange+ 5 mashreq bank cheque (# 51, 52, 53, 54 & 55) on the same day, bank agreed and they have receive my cash, cheque and they have no objection also, I return my card with a bank settlement form to the bank on same day, upon bank agree to provide settlement letter within 3 working days, after that I went to Qatar on 7th May 2009 for my business, then after 2 month I receive my bank statement from Dubai office after my request, I found still I have AED 20, 995.00 outstanding payment and I receive Demand notice from Bank, which was no one can’t accept, in further I make several calls and message to the customer care and collection department, there was no proper response/reply from the bank, after review and inquiry from mashreq bank account statement, I found my 2 cheques (# 51 & 55) was return due to my signature problem out of 5nos cheque, there was no notification from the Barclay bank, I stop my making payment due to double interest and late payment fine, I sign all the cheque on the same date and time, but I don’t know why my first & last cheque only having signature problem, remaining 3 nos cheque has been approved by the bank, in the mean time bank send some local person (Mr. Murali from India) to my home in karaikudi, tamilnadu, India and they give warning to my father, there was no proper coordination or reply/response from the bank, for that myself and my family mentally disappointed and I can’t work and sleep well, I am willing to make settlement from the bank, but bank want to make more business with me, I belief a God and I don’t want to eat any others money, that’s why I am asking help from any buddy to get settlement from the bank, I am ready to pay, I can pay that return cheque amount at any time(AED 3182+3182), I don’t want to blame anyone, just I want to make settle from the Barclay bank.

Post your comment