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Barbour / J. Barbour & Sons
Barbour / J. Barbour & Sons Customer Service Phone, Email, Contacts

Barbour / J. Barbour & Sons
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www.barbour.com
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2.3 3 Reviews
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Barbour / J. Barbour & Sons complaints 3

ComplaintsBoard
D
8:02 am EDT

Barbour / J. Barbour & Sons LEMAL Jacket

I wish to make make you aware of a severe allergic reaction I have been suffering and continue to suffer as a direct result of wearing this Barbour jacket.

As you can see from the pictures, the metal buttons on the inside cuffs making contact with my hands was the cause by way of I believe Nickel composition and not being coated with a protective covering.

As Follows, Evidence.

Thankyou.

Desired outcome: To be Contacted by [protected]@gmail.com

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V
11:59 am EST

Barbour / J. Barbour & Sons barbour border jacket

I am contacting you from Turkey and i would like to make an enquiry about my barbour border jacket i have which showed some signs of zip deterioration from its cord and puller mainly. I cannot show this to any barbour retailer in Turkey because i was a gift for me from Dublin and honestly no one knows what to do. I feel very dissapointed with this case because i have many jackets from Barbour from International to quilted etc.. but this Border jacket cannot be used because of this faulty zipper in 2 years. All i want is a customer care from you guysa and asap resolution to be honest because Barbours quality and legacy should not let me down as a customer internationally.
Thanx for the concern,

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L
10:53 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Barbour / J. Barbour & Sons barbour equine jacket

Good Afternoon,
I bought a Barbour coat from John Lewis in December last year.
I didn't notice at the time but when I took it out of my wardrobe this morning (been there from Feb/March time) I noticed shiny/discolloured areas on the arms and down the side, as though it had rubbed off the top layer of the coat off.
Buying an expensive Barbour jacket I expected a durable product however this was not the case and I am now left with a lovely jacket that has awful marks down the sides and arms.
I'm not sure what can be done as it's from last year's stock but ideally I would like it replaced or if this is a fault with this particular jacket I would like a refund or another jacket type (as I do love your jackets)

Read full review of Barbour / J. Barbour & Sons and 1 comment
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The complaint has been investigated and resolved to the customer’s satisfaction.

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J
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Jeffrey Beddoes
, US
Apr 02, 2023 9:09 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I purchased a sapper jacket last year,and I can't stop bits sticking to it, so I purchased a bar our international this year,oh no, same problem. Can anyone tell me how to stop this

Is Barbour / J. Barbour & Sons legit?

Our verdict: Complaints Board's thorough examination reveals Barbour / J. Barbour & Sons as a legitimate entity with notable strengths. Despite a 33% resolution rate on customer complaints, which invites a closer look, Barbour / J. Barbour & Sons stands out for its commitment to quality and security. Clients considering Barbour / J. Barbour & Sons should delve into its customer service record to gauge compatibility with their expectations.

Barbour / J. Barbour & Sons earns 96% level of Trustworthiness

Perfect Trust Endorsement: Barbour / J. Barbour & Sons achives 96% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Barbour / J. Barbour & Sons. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Barbour.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Barbour.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Barbour / J. Barbour & Sons and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Barbour.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Barbour / J. Barbour & Sons protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Barbour / J. Barbour & Sons. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Ratings on other sites
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Trustpilot
2.5
486 reviews

Overview of Barbour / J. Barbour & Sons complaint handling

Barbour / J. Barbour & Sons reviews first appeared on Complaints Board on Sep 20, 2017. The latest review LEMAL Jacket was posted on Jun 15, 2022. The latest complaint barbour equine jacket was resolved on Sep 20, 2017. Barbour / J. Barbour & Sons has an average consumer rating of 2 stars from 3 reviews. Barbour / J. Barbour & Sons has resolved 1 complaints.
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  1. Barbour / J. Barbour & Sons contacts

  2. Barbour / J. Barbour & Sons phone numbers
    +44 800 917 3000
    +44 800 917 3000
    Click up if you have successfully reached Barbour / J. Barbour & Sons by calling +44 800 917 3000 phone number 0 0 users reported that they have successfully reached Barbour / J. Barbour & Sons by calling +44 800 917 3000 phone number Click up if you have UNsuccessfully reached Barbour / J. Barbour & Sons by calling +44 800 917 3000 phone number 0 0 users reported that they have UNsuccessfully reached Barbour / J. Barbour & Sons by calling +44 800 917 3000 phone number
    United Kingdom
    +49 800 191 4477
    +49 800 191 4477
    Click up if you have successfully reached Barbour / J. Barbour & Sons by calling +49 800 191 4477 phone number 0 0 users reported that they have successfully reached Barbour / J. Barbour & Sons by calling +49 800 191 4477 phone number Click up if you have UNsuccessfully reached Barbour / J. Barbour & Sons by calling +49 800 191 4477 phone number 0 0 users reported that they have UNsuccessfully reached Barbour / J. Barbour & Sons by calling +49 800 191 4477 phone number
    Germany
  3. Barbour / J. Barbour & Sons emails
  4. Barbour / J. Barbour & Sons headquarters
    21 Bedesway, Jarrow, England, Tyne and Wear, NE323EG, United Kingdom
  5. Barbour / J. Barbour & Sons social media
Barbour / J. Barbour & Sons Category
Barbour / J. Barbour & Sons is related to the Fashion Tech category.

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