Barbara Delago / Unauthorized text alerts on cell phone
Today 2/28/08 I placed a call to dispute charges for the last three months on moble phone. These charges total $77.87!
The person I talked to, his name is Chris (the only one there by that name) told me I did authorize the charges for my text messaging, I DO NOT have TEXT Messaging!!! After a long conversation with no result, I asked to speak to his supervisor, he refused, said HE was dealing with my account!!! Several times I asked for the supervisor, he refused each time!!! What kind of rip off is this??? He also said this company is in Sydney!!
I told him cancel whatever it was he said he did with an authorization number. However I called back and it had NOT been cancelled! So, I used the automated system to cancel. I want my $77.87 back!!!!!!!!!!!!!