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Banque Saudi Fransi
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Banque Saudi Fransi
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www.alfransi.com.sa
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1.0 42 Reviews

Banque Saudi Fransi Complaints Summary

0 Resolved
41 Unresolved
Our verdict: Engaging with Banque Saudi Fransi at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Banque Saudi Fransi reviews & complaints 42

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Newest Banque Saudi Fransi reviews & complaints

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2:52 am EST
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Banque Saudi Fransi mony deducatin.

Dearvsir
I send mony to india on date 12 january 2020 throgh enjaz bank and use my mada card saudifransi bank .but its happening mony did not transfer to India and balance is deducated .after that i callaed to to 920000576 and visit to my nearest branch but there are no any satisficated reply to me .so plz sir return my deducated mony on my account as soon possible .
Regard
Mohammad Sahabuddin
Mobile no.[protected]

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11:04 am EDT
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Banque Saudi Fransi receiving calls of blocked atm

Received a call from [protected] telling me my atm is blocked. The person asked for my Iqama number. Can you confirm and verify. Is it possible you are calling your customers on mobile number even if the card is registered as salary use in a company? Please send me email for this [protected]@gmail.com and let me know because this is not a joke. I just used my atm this week and it is ok. Thank you

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1:24 pm EDT
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Banque Saudi Fransi ID Update

Hi, I am Gregory Boen, account number xxxxxx-001-25, with ID number [protected]. My ID was issued for 5 years but your system only allows for 1 year. I am currently in the United States on vacation and I need to transfer money to my personal account but I am unable to do that because Fransi has locked my account because of my ID update. When I go online to try to update my ID, is has the wrong expiration date and I can't change it. When I try to complete it and enter the access code for the transaction, it pops up a message saying that I can't do it. Please help. I will not be back in Riyadh until the June 2 but I need to transfer money now.

Please advise,
Gregory Boen
[protected]@gmail.com

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3:21 am EDT
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Banque Saudi Fransi transfer fund more than 10 day havent receive

at the 26/4/2019 at my hongkong company
nuobote trade co limited
hsbc:[protected]
amount:usd 50997.45
transfer id:hk126049HN569243

tranfer account number:[protected]
iban no:sa-5655000000096678100262
name:mobarak mohd al utaibi est for cont

but until today:7/5/2019 havent receive the payment.
pls our bank be process check the fund state and reply me the payment.

thk for coopertalion

my email:[protected]@live.com
contact:+[protected]

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10:59 am EDT

Banque Saudi Fransi international transfer to inactive account in pakistan allied bank of pakistan

Dear Sir,

I have transferred amount to my brother account which is now inactive/Closed account and amount couldn't be received by him. How I can get back my money to re send it in his active account.

The transaction details are attached.

Please get this money back as still not received by that bank as account is closed and my brother open a new account which I was not awared about it.

Thanks and Kind Regards

HAIDER ALI
[protected]

[protected]@gmail.com

Saudi Arabia

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7:11 am EDT

Banque Saudi Fransi status of money transfer not received

My name is Arul Kumar.my company unique laboratory for soil testing, Riyadh transferred money to my Indian bank : state bank of India Attur Salem India. to the account no. [protected] on April 11, 2019. Yet I haven't receive money. Transfer ref: 038/TT/F42710/19 . Reference number: 038BSF1191715072545910754.
Debit account : [protected]
Awaiting for your call or reply to [protected]@ymail.com
earliest response is highly recommended
and appreciated
Regards
Arul
[protected]
[protected]

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Rashid Sohail
jubail, SA
Nov 16, 2021 8:41 am EST
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I would like to inform that some suspicious transactions made by using my Debit card online purchase, total 11 nos of transactions made online, no OTP send on my registered mobile number all the transactions details is mentioned below ;
PoS Purchase
Amount: 20.00 MXN
Store Name: MICROSOFT VERIFICA TAR
Country: Mexico
Card Type: Mada
Card Number: ***9315
Date: 2021-11-03
Time: 12:52:30
PoS Purchase
Amount: 5.25 USD
Store Name: FIALIPO.DK
Country: Denmark
Card Type: Mada
Card Number: ***9315
Date: 2021-11-03
Time: 12:53:48
One Time Password
Code: 6220
Merchant: Game King LLC
Amount: AED (219.0)
Reason: Internet transaction card 9315
On: 03/11/2021 12:54:01
One Time Password
Code: 5878
Merchant: Arsenal Philippines
Amount: PHP (1999.0)
Reason: Internet transaction card 9315
On: 03/11/2021 12:54:01
PoS Purchase
Amount: 49.67 USD
Store Name: SURPLUSFEE.COM
Country: America
Card Type: Mada
Card Number: ***9315
Date: 2021-11-03
Time: 12:54:02
PoS Purchase
Amount: 864.00 EUR
Store Name: APPLE.COM/FR
Country: UK
Card Type: Mada
Card Number: ***9315
Date: 2021-11-03
Time: 12:54:03
One Time Password
Code: 9936
Merchant: hostinger com
Amount: ¤ (1.0)
Reason: Internet transaction card 9315
On: 03/11/2021 12:54:19
One Time Password
Code: 3846
Merchant: Lacoste
Amount: EUR (210.0)
Reason: Internet transaction card 9315
On: 03/11/2021 12:54:38
One Time Password
Code: 6618
Merchant: Software Mart Aus
Amount: AUD (170.0)
Reason: Internet transaction card 9315
On: 03/11/2021 12:55:03
PoS Purchase
Amount: 199.00 SAR
Store Name: Spotify AB P17C93892E
Country: Netherlands
Card Type: Mada
Card Number: ***9315
Date: 2021-11-03
Time: 12:54:00
PoS Purchase
Amount: 107.23 AUD
Store Name: SP * DRUM FACTORY AUST
Country: Australia
Card Type: Mada
Card Number: ***9315
Date: 2021-11-03
Time: 12:54:02

when i came to know i immediately blocked my debit card, please check and review what is happening with my account how someone can excess without user notification .I visited the branch on 3rd of November 2021, they issue me a ticket, having a tracking number #[protected] but still there is no update from bank, even i cannot track the number, nobody got my call i tried many times in customer care helpline([protected])
I herby confirmed that all suspicious transactions made by someone that is serious threat to my account.

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10:00 am EDT

Banque Saudi Fransi deposit refund

'd like to raise a serious complaint on the slow process to handle a very simple issue of mine, as i requested visa card cancellation from abha branch, and accordingly the visa was cancelled and i issued a request to refund 1875 sar which i deposited during the visa card issuing, the employee at abha branch told me that my request is pending at riyadh office for which i have been waiting for over 10 days now and i still didnt get the deposit amount, which clearly reflect the unproffisionalism of BSF toward the customers, i expect that you take this complaint very seriously to avoid any unwanted escalation
Khaled mohamed
[protected]

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7:12 am EDT
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Banque Saudi Fransi The balance I recieved when I closed my investment account

Hi,
Good afternoon!
I need further explanation about my accounts.in march 2019 my attorney have visited the main branch in jeddah to collect my balance and close my accounts. She recieved only sr4880. However, according to the last bank statement I received on 31/03/2015, I had sr 15, 122 in my investment account in al badr portfolio. The employee claimed that I withdrawn the difference which is not true at all since I did not visit saudi arabia since 2014 after I lost my visa!
The only explanation I have is that they closed only my current account but not the investment one.
I need further clarification please!
Please be informed that my name is kholoud hossam thabet and my portfolio number is j11554. My expired pr no. Is [protected].
This is an urgent matter!
Note: please contact me on this email kh. [protected]@gmail.com
Awaiting for your response as soon as possible!
Regards,
Ms. Thabet

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7:42 am EST
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Banque Saudi Fransi amount in a closed account

I have a previous BSF account number F472320 0186 which got frozen and then due to prolonged period it was closed and when I tried to reactivate this same account I found it is not possible at all, so I have created a new account G873280 0188
Which I receive my salary on it.

The problem is that my first account which got closed is having a trapped amount of almost 1000 SAR which I need to claim them back to my active account or get them in cash from bank

So I hope you can provide me a solution as soon as possible.

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7:43 am EST

Banque Saudi Fransi refund my amount

Dear gents
Sorry to say your I have spokes three time with your employees but they didn't give any response was I went restaurant by mistake they deducted 52 riyal already I have disline slip I had open ticket for refund untill they not return my amount and was talking very badly they not have tailent how to deal with customers
Regards
[protected].

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9:10 am EST
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Banque Saudi Fransi service

Good day Sir,

I'm Goran from Croatia, I working in KSA almost two years for oil drilling company SANAD (Saudi Aramco Nabors Drilling). I'm interesting for take loan from your bank for buy house in my country. My base salary is 28 500 riyal per months. ID: [protected].

Could you please calculate how much money I can take, how much is interest rate at 5 year of repayment.

Please can you provide any phone number who is able answer and give to me properly feedback. Thank you very much!

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12:03 am EDT

Banque Saudi Fransi transaction reference 068tt51487618

Dear Sir,

I have transferred fund to India vide Reference # 068TT51487618 through online banking service of SAUDI FRANSI bank on 07-10-2018 but my beneficiary could not get it in their bank account and also it did not return to my bank account.

This is not the first time its happening and also loosing money.

This is the second time i am complaining for this transaction but not getting any response.

Best Regards,

REJIMON.V.K.

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3:28 am EDT
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Banque Saudi Fransi international money transfer to india

Dear Sir,

I have transferred funds to India 07-10-2018 but my beneficiaries did not receive it in their account or did not return to my account .

1. Transaction Reference-068TT51488718 - on 07-10-2018

2. Transaction Reference -068TT51487618 -on 07-10-2018

Kindly verify your record and please inform me accordingly.

Best Regards,

REJIMON.V.K.

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3:39 am EDT
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Banque Saudi Fransi inquiry on the deposited money from the atm

Can I ask if the deposited money with the amount 1, 680sr was successfully deposited or not, upon the depositing the stated amount and the screen shows that its successfully deposited but no RECEIPT came. I want to know if the deposited money was successfully deposited. Here are the details as follows:

Bank Name: Banc Saudi Fransi
Branch: 8967 Prince Mohammed Bin Fahd Road, Al Tubayshi, Dammam 32241
Time: 10:00AM
ATM#: 304
Deposited Amount: 1, 680sr

Thank you very much

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5:08 am EDT

Banque Saudi Fransi payment ref#065ttc7081618

Respected sir

(payment ref#065ttc7081618)

my name is nadeem ahmed mohammad yousuf i informed you that i send usd:9950 from riyad ksa to karachi pakistn on 04-07-2018 until 17-07-2018 we not received this amount habib bank limited inform me sum other information need fm your bank he is waiting until not received please solve this meter asap.

Account holder:nadeem ahmed mohammad yousuf
account no: c6226000187
usd:9950/=

benf: nadeem ahmed saeed ahmed
ibn: pk81habb0000480075194011
bank habib bank limited karachi airport branch - pakistan

also our bank ask detail information fm jpmorgan chase bank n.A but until not received all ainformation.Please solve my meter asap.

Regards

nadeem ahmed mohammed yousuf
(mob.Cont.Pak.[protected])
e-mail: [protected]@yahoo.Com

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1:12 am EDT

Banque Saudi Fransi international transfer

I have made one international Transfer on 08-May-2018 with REF: 068TT23657118

Since then there is no update with my money.

Please request someone to call me at number [protected] to pls provide me update status. or reply my email back on [protected]@gmail.com

I am writing emails to FransiPlusAdmin.

But No reply.

Please guide,

Regards,
Malik Fahad Ali.

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9:06 am EDT

Banque Saudi Fransi international transfers

This is one of the worst banks of Saudi Arabia, the customer compliance and complaint department run by a guy called Hameed Al Onaizi is incompetent liar, they take 15 to 20 business days saying, ' we are looking into your issue' and then they come up with another lame excuse,

Make sure to file complaints against this bank on SAMA and send a cable to the KING or Crown Prince to bring to their awareness.
http://samacares.sa

In short, avoid this bank and I have all the documented proof against these liars and lousy staff.

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5:16 am EDT

Banque Saudi Fransi salary transfer in freeze account due to iqama expiry and account holder is on final exit

I have an account in saudi fransi (Roail Hussain Shah Account Number D4470400145) which was freez due to IQAMA (Iqama Number [protected]) expired. Now I left KSA on final exit. Please advice how can I get my salary as my ATM is also axpired. My pakistan number is [protected]. Please contact on my personal email address "[protected]@gmail.com" as well

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10:22 am EDT
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Banque Saudi Fransi تجميد الحساب وتحديث العنوان الوطني

شكوى واعتراض
تم سداد المستحقات المتاخرة على بطاقة الفيزا رقم [protected] رقم حسابها A0420400226 ولم يتم تحديث بيانات السداد ومازال حسابي مجمد ولا استطيع تحديث العنوان الوطني بسبب تجميد الحساب, للمعلومية بانه تم التواصل مع التحصيل هاتفيا عدة مرات وتم التفاهم معهم بخصوص جدولة السداد وتم بالفعل سداد دفعتين وتم الاتفاق معهم بان باقي الدفع سيتم سدادها مع صرف الراتب الشهري ورغم ذلك مازال حسابي مجمد وكما ذكرت تم سداد مبلغ 2250 ريال اليوم بتاريخ 11 ابريل 2018 م بفرع النزهة شارع الامير فهد الستين, وللمعلومية ايضا طبيعة عملي تتطلب السفر خارج المملكة كثيرا وتم توضيح هذا للاخوة بقسم التحصيل, المعاملة جدا سيئة وتحتاج منكم تحسينها
محمد عبدالرحمن الافندي
[protected] الاحوال
رقم حسابي بالفرنسي
A0420400129

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5:44 pm EDT
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Banque Saudi Fransi credit cards

While doing transaction excess amount is deducting from my card it is too high than purchase amount.

Today i have purchased one item worth is 195 SR in Lulu hyper market, Riyadh but 328 SR deducted more.

Before transaction my balance was 1500 SR above and after transaction 977 SR...

So many times its happened to me and every time i am complaining but no positive results from Bank.

Please consider this issue as serious and try to resolve and also revert back my money.

Regards,

Subhash
Id:[protected]

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Contact Banque Saudi Fransi customer service

Phone numbers

+966 920 000 548 +966 800 124 2121 More phone numbers

Website

www.alfransi.com.sa

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