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Banner Life Insurance Company / Cancellation of life insurance

Summit, NJ, United States Review updated:
4
Contact information:
Phone: 908 675 0018
I pay my quarterly life insurance premium when Banner Life mails me an invoice. I've done this consistently for 6+ years.

Then, they cancelled my policy: I missed a payment because I never saw an invoice from them and because I never saw the lapse notice they claim they sent. I have the means to pay.

They could have called me -- they have my phone numbers. They asked me to apply for reinstatement, and this involved them looking at my medical records, which allowed them to find some not-so-serious reasons to cancel me. They never should have started this process in the first place.
0

Comments

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Pe
  26th of Nov, 2010
Agree Disagree +1 Votes
Banner is not necessarily a fantastic company, they really just bank on having the lowest rates.

I almost purchased from them but the agent at YourLifeSolution.com said it would be smarter to go with a slightly more expensive company for customer service reasons

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