Bank of America review: scam and fraud! 457

I had recently applied for the no fee mortgage plus with Bank of America. They had their advertisement every corner of the street and they told me no PMI, appraisal fee blah blah... It took me a solid four weeks to get all the formalities done as per the guy who was assigned to me (Mr. J). After that came the appraisal. After a couple of days I get a call from Mr. J saying that the appraisal was $60,000 shorter than the value I had quoted.

I was wondering how could this be? He tells me something might be fishy about the seller! I was damn convinced about the value as I have been living a few blocks from the property for the past 5 years. No amount of evidence I provided could make BOA change its stance. I was stuck, everything got stuck, thrown out of whack -all my remodeling plans. Thanks to BOA.

If BOA didn't want to give a loan to me they might as well come out and say instead of finding some ### fault with the appraisal etc. I got it financed through Wells Fargo now. It took one week exactly to complete the formalities. The APR everything was more or less the same. I apis $400 for appraisal - no biggie.

Stay away from BOA.

I have a mortgage with Bank of America. I originally purchased my home with my bf. We split, and I did a qualified assumption, releasing him of all liability, and re-closed on my home. Three years later, Bank of America reverted my mortgage back to it's original state, with my ex boyfriend on it! They have no explanation and their customer service was horredous. I am suing them, as I dont have a accurate account or mortgage right now.
Check your mortgage. I would not even of known this if I didnt go online and try to pay my mortgage. I found I was locked out because it was under my ex's name and identity.
Bank of America needs to get shut down!

As a couple our credit scores are in the mid 900's and mid 800's. When applying for a very small mortgage pre approval, (as we're paying mostly cash) they not only sent personal info to wrong addresses three times (one was an "ex") and although approved once, when renewing we were denied twice because they said my husband had no credit activity and no score. We checked and our activity is excellent and high scores. BOA promised to correct, but then denied us again for same reason. Said they'd correct, yet again did the same thing. Everything they've done has been a comedy of errors too many to list here. We had originally planned to transfer all our savings accounts and buy a home through them but guess we'll take our business elsewhere.

Fees, fees banks are doing whatever possible to get fees no matter what type banking fees are attached

I was taken by Countrywide refinance which should have NEVER happened. Then Bank of America took over. I did Making Home Affordable when my husband was out of work for nearly 2 years. My interest rate was 4.50%. I just did another MHA thinking that my interest rate would go down but it stayed at 4.50% and my payment went down $30. It was never mentioned to me about Freddie Mac or Fannie Mae loans. I could use it now since my house is barely standing, in need of a lot of repairs. What can I do? I tell Bank of America about my financial situation and they tell me that's all that they can do for me. There has got to be some thing or some other place I can try. All they talk about is a short sale. Where am I supposed to go with that? I still lose. You need money to move. Can some other place give you a Fannie Mae or Freddie Mac if you don't have one? I really need help. I need to lower my interest rate but keep they years that are left 27 to be exact. At the rate I'm going I will still be paying off my home at 81 years of age. HELP!

The bank did the same exact thing to me. Slapping me with a $25.00 fee & i have been with them now 15 to 20 yrs. Called the bank & was told that I would have to start paying this fee every month from now on. This upsets me so much that BOA started up with these ridiculous charges of 25.00 a month. I will be switching banks on account of this & them trying to steal from me a loyal customer of many yrs.

I was enrolled in the Make Homes Affordable Program and began my "3 month trial" as of 3/1/2017. I turned in EVERY piece of documentation they required. At the end of that time, I had to call and ask what I was supposed to do since I had not heard from B of A. Someone said "just keep making your payments and you will get something in the mail." For months they kept asking for more documents that had NOTHING to do with my 3 month trial, B of A just was taking so long that they needed updated information. I made all 3 of my payments and gave them all the paperwork that was required. I soon began receiving phone calls and letters wanting more information, all the while getting NO information. I spent HOURS on the phone for months getting all sorts of different answers. I would get undated letters to call people and extensions that do not exist. I would get sent to "the Office of the President" every time and they would say, "you aren't supposed to be here" and then transfer me once more. Then I get a letter stating I am "kicked out" of the MHA program because I DID NOT SEND ALL DOCUMENTS REQUESTED! I DID send all documents, but they waited months and needed even more. When I called to "appeal" my removal from the program, the man said he could not find ANY of my paperwork! ONE HOUR LATER, he started seeing my documents online but said he was missing some so could not file an appeal on my behalf and there was NOTHING he could do. I asked for a supervisor and she did give me her extension, but I have not been able to get her to call me back after I left her a message regarding ANOTHER letter I got which was undated and said I had to turn in paperwork to a Jo Lewis and to call Jo Lewis at this particular number. When I called there was NO ONE by that name whatsoever and I got transferred around to a lady who said she could not help me, did not know where that letter came from or who Jo Lewis is. That UNDATED letter either came on Sat Oct 2, or Mon Oct 4 or Tues Oct 5 and said I HAD to fax the items listed by 4 OCT or the file would be closed (I was out of town the 2-5) When I told the supervisor that, her response was "It is not our fault you were out of town" (!) I am incredulous as to the impossible hoops I have to jump all the while, they have no intention of helping me. I just get the run-around. HELP! ritters5@sbcglobal.net

BAnk of America adverties "making home affordable" and modifications to keep homeowners in their homes but the reality is that they do not have any programs and wont modify your loan! How can the largest bank in the country treat their customers so poorly? They didnt mind taking my money year after year on my mortgage but dont ask for a modificatin if you have a Fannie mae loan and your income is reduced they will forclose on your home and sell it for pennys.

Bank of Ameirca is taking advantage of their customers and has fraudulant advertising.

I thought these days banks treasure their good reliable spenders but I was so wrong after talking to their customer service one night last week. Apparently part of their credit card business (not sure about the others because I really dont like BofA all along) is based on "gotcha, ###!".

I was literally $13 over my 20K limit in May when I paid a club membership that's worth 16K thru my their visa card. Then I was slapped on a $39 fine, which I complained about and got it refunded, but then I was charged $49 followed by another $14.

This bank is not for real. It's clear to me part of their core business model is built on their clients' carelessness instead of their credit worthy, nor relationships. The "I win, because you screw up, ha ha" childish mindset explains why banks like this are crooks and should not be rewarded with any business whatsoever, and their arrogant customer service, let alone a bail out.

I spent close to 100K through them since May 2017. Knowing this bank is such a mean bank I should have taken the business to somewhere else. Shame on me.

It's never too late. Just closed this thing once and for all. No regret from either side.

Bye bye BofA. I hope your chapter 11 is just around the corner.

I have had my Master Card since 1979 with MBNA, always paid my bill on time and have had substantially high balances that have been completely paid off repeatedly. When Bank of America took over MBNA the interest rate was running around 6% that they upped and after many conversations over a year finally they gave me a 9.9% rate and I had to fight for that. Recently I paid off a substantially amount again and was notified that my rate was going up to 14.9% plus prime tec. I called today to discuss it, was told there was NO, NO negotiating and that my many years of being a faithful user and payer on time were worth nothing. Then asked to speak with a Manager and was told the same thing, “It is an overall business decision and we cannot help you, I asked about the Billions they just got from the government and why I was being penalized for having paid my bills for 30 years and they just told there was nothing they could do. They were in a crunch; I replied you will be in an even bigger crunch because I was getting ready to use the card again for a substantial amount but would not. They offered to refinance my home. So much for those of us who have paid our bills and have good credit, they are using us to fill their coffers.

THE WAY THEY POSTED THE TRANSACTIONS IN ORDER FOR YOUR ACCOUNT TO BE OVERDRAWN.. THIS HAPPENED TO ME FOR THE LAST 3 MONTHS, MY DEPOSITS WERE NEVER ENOUGH NO MATTER HOW MUCH WE PUT IN OUR ACCOUNT, THEY ALWAY MOVED THE TRANSACTIONS AROUND SO THAT IT WOULD BE OVERDRAWN.

I check my bank of america account almost daily. And I try too keep money in it too avoid over draft fees. But no matter what I do they always hit me for two or four hundred dollars per month in over draft fees.
I have talked with them and asked if what is showen on my checking account is correct . ( debit card transactions and atm withdraws .) They told me it is correct. Therefor I should have no overdraft fees. But they still nail me for them.
They said that for every transaction, the amount is taken out and held for several days. And that it shows the new balance less that amount. So why the overdraft fees ? If that money has already been taken out. And the new balance reflects that. Why the overdraft fees? They wont tell me.

I was robbed by Bank of America to the tune of $557 in overdraft fees.

Bank of America reset my account to accept all transactions pending the law changes next week. I did 7 transactions all small when I thought my card should have declined if it was empty it APPROVED all of them, now they charged me 7 NSF fees of $35.00 each, I talked to management they said ALL ACCOUNTS were reset as the law would be changing AUGUST 1st and people had to opt in to not have the fees anymore. You think you have your account set, but this bank with Deep pockets just wants to take what they can until the law passes. They have no compassion, they even admitted it was changed, NOT BY ME, , , , they decided to line there cheating pockets before they lost income from broke people. WATCH out if you bank there they are HORRIBLE>

I went to the Bank of America branch in Lilburn, GA on July 22, 2017 to make a deposit consisting of some cash and checks. I am a server so I have a lot of ones in my deposit but I counted them in to two stacks of $100 consisting of mostly ones but some fives. I counted the money at least 4 times to ensure it was 100% right.

I went through the drive through window to make my deposit even though I thought it probably wasn't a great idea to deposit cash through the drive through. I sent my money to the teller and a couple of minutes later she says that the cash only comes out to $196 and if I want to make the deposit I will have to give them an additional 4 dollars.

I tell the teller that I have counted the money numerous times and tell her to send the deposit back. I pulled forward to recount the deposit and magically $4 in cash is missing. If she was going to steal I would think that she would have at least been smart enough to steal an even amount. I know it is just $4 but it could have been a lot more.

I went in to the bank and closed my account where they proceeded to tell me that I should keep the account open and just do business at another branch. What a joke, what is wrong with this bank that they would rather loose me as a customer than get the $4 from their teller and keep the account open. They can have the $4 but I am taking my account somewhere else.

The other day I looked at my Bank of America checking account and found out that I was $19.00 overdrawn on my account. Four transactions had caused me to go over only $19.00. I couldn't figure out why I had gone over so I went back and looked at my statements and found that back in May 2017 that I was charged an overdraft fee, yet my account never showed to be overdrawn.

I went to talk to the branch manager, but he was out of town so I talked to one of the Banks financial managers. He told me that it was because I had gone over my limit. My account showed to be in good standing and he said that was because the same day that I went over that I made a deposit, but the deposit was after I made the transaction.

For years, Bank of America has maintained that if you are able to bring your account current before anything posts that you will not get any fees. However, the financial manager told me that they had just introduced a new policy stating that if you go over your limit you will get a fee and it doesn't matter if you get funds into the account the same day or not.

After this I showed him that the same thing happened in June 2017 where I went over and brought it current the very same day, yet there was no fee assessed. I asked him why I got a fee in May but not for June and he could not tell me. He told me that I would have to talk to the branch manager, the one who was out.

I came back and tried to talk to the branch manager but he was still out. So they told me to talk to the second financial manager who told me the exact same thing as the first, but like the first person I talked to, as soon as I presented my case about doing the same exact thing twice but only getting a fee the first time, she just threw up her hands and told me that I needed to talk to the branch manager.

I came back into the bank the following Monday to talk to the branch manager, yet he was still not back and I was told that he would be the next day. By this time the four transactions that caused me to go over by $19.00 had each received a $35.00 fee so my account was now over by $159.00.

I went to another local branch and talked to their branch manager. After presenting my case to her she sided with me and said that I should have not gotten any fee back in May. She told me that she would credit me back the $35 dollar fee from May. Now I thought that this would automatically cancel out the others. After all, if I had not gotten the $35 dollar fee back in May by account would have been in the positive by $16.00 and I would have never gotten the other four fee's. However the next day when I check my account, not only was my account still over, Five more transactions had come in over night and each one of them had a fee of $35.00 tagged on to them. So now my account was over by almost $400 dollars.

I called the bank and told them what had gone on and that I talked to a girl named Debra, a branch manager, who said that she was going to remove the fee from back in May. I asked why it did not erase the fee's that I have currently and I was told that all fee's had to be removed manually. I asked if I could get the others removed and I was told YES. I was placed on hold and after a few minutes the person comes back on the line and tells me that his computer will only allow him to remove 3 of the fee's. I asked him why and told him that if I had not gotten the very 1st fee then my account would not have gotten 4 more fee's which caused the $140 dollars in fee's to come in which in a chain reaction caused 5 more transactions to come in overdrawn causing $175 dollars in more fee's. The person that I was talking to told me that they understood my situation but that they could not remove any more fee's. By the time that I got off the phone it was about 5:30 and my local branch was closed so I decided to go back into the local branch the next day.

The next day I go into my local branch and talk to the branch manager who was finally back from his vacation. I talk to him and tell him my whole situation. My wife also had come into the bank with her payroll check which would have put us way into the positive but only if the fee's would be removed. If the fee's would not be removed then my wife's entire paycheck would get eaten and we would have still been in the hole about $150 dollars. After talking to the branch manager, he too sided for me and said that he would remove 'some' fee's. He too said that the computer would only allow him to remove 3 fee's and that I would have to call the bank call center to get all the fee's removed. He told me that the call center had the power to remove all the fee's but that at the bank they did not. I don't understand why he did not call the call center for me but whatever. I asked him why I had gotten the one fee but not the other and like all the rest, he tried to explain what he 'thought' might have happened, but wasn't for sure. He even told me, just like the first manager that I talked too, that if I am able to bring my account current the same day that my account goes over that I would not get a fee. So did I cause my account to go over, YES and I admit that, however as soon as I realized it I brought my account in good standing the very same day by depositing money back into my account. This I was told would not have given me a fee, yet I got one. Remember that I went over and brought it current the same day both in May and June, but only got a fee for May. Remember that my statement also shows that back in May that I never went overdrawn on my account because I made this deposit. Same thing goes for June.

I called the call center again and talked to a woman and explained to her what was going on with my account. She refused to refund any more fee's because she explained to me that I have had over 20 fee's removed off of my account in the past 3 months and that there was nothing she would do about the current situation. I asked her even if 2 different branch managers had decided that this current situation wasn't my fault and all I got was an 'I'm sorry, there is nothing I can do'.

Let me back up. I'm sure that your wondering why she said over 20 fee's. True, however two months ago back in May my niece had a baby. My wife and I went to the gift store and bought a $7.00 stuffed animal for her and the newborn. When I checked out a local volunteer, an elderly woman about 95 yeas old had checked us out. Mistakenly she charged my account $700 dollars instead of $7.00. Mistakes happen and I know this so I wasn't mad because I knew that it would all work out and that any fee that I got(because my account was now overdrawn) would get credited back to me. I went and talked to a hospital manager and she immediately refunded the $700 and charged my account the correct amount of $7.00. It took about two weeks for the $700 credit from the hospital to go back on my account. During the time of waiting, the bank had charged me 12 fee's and one overdraft fee, a total of $430 dollars. As soon as the $700 dollar credit came in from the hospital came in I called the bank in which they gave me credit for all $430 dollars. No problems what so ever. So that's why the lady that I was talking to said that I had over 20 fee's.

I tried to explain this to the lady that I was talking to and told her that the incident with the hospital was not my fault and two branch managers have sided with me that this current issue is not my fault either and have refunded $245 dollars worth of fee's but says that the call center has to remove the rest. However this lady refused to hear me out. In total I have talked to at least nine people and Bank of America refuses to remove any more fee's. The incident with the Hospital has marked me a a terrible customer who can't handle their finances even though it was not my fault and so has this current issue who at least 3 people, 2 of them managers, have told me that it wasn't my fault. If it is not my fault, then why won't Bank of America remove the fee's that I have gotten. This all boils down to one fee in which I was told by two different managers that I should have not gotten. But because I have had so many fee's removed the bank has marked me as a terrible customer and won't remove any of the fee's. If all the fee's were removed they I could get my account back in good standing. Bank of America has even started rejection payments and giving me a fee every time that they reject a transaction. The fee's keep coming yet there is nothing they will do even though I was told that it WAS NOT MY FAULT!

I read an article yesterday how banks are trying to hurry and charge fees before the new federal is in place. The article was 100% right, especially with BANK OF AMERICA. Recently the bank lowered my credit limit, when called they wouldn't raise it because I was too close to my limit. Well, yeah you dummy you dropped my limit now I am. Now, to top it off I have an overage fee of $39 added to my account because the finance charges made me go over my balance. They want to do nothing to help me, it's like they want to see their customers fail. Maybe since they did it makes them feel better to watch others fall. Needless to say I am paying off the card an closing out my account. I will never speak highly of BOA again, I have constantly gotten screwed by their dirty business. Watch out for your money, I wouldn't trust them.

I had a credit card with Bank of America and carried a balance. I purchased, from Bank of America's website account insurance to take care of this debt incase of involuntary unemployment or disability. I suffered a disabling injury in Oct. 2017 and filed with the insurance company that Bank of America owns. They repeatedly denied my claim.
I have been declared permanently disabled for a year by the Social Security Adminstration as my arm is not likely to grow back.
The insurance company that Bank of America markets on their website is liable for this debt, not me because of the insurance I had purchased in good faith. I filed a claim and they repeatedly denied it.
I look forward to seeing them in court and intend to sue for fraud for selling insurance and not having any intent for honoring claims.

On 12-28-09 our home loan was given an appoved modification and now a year later we are being told that the Bank of America and its investors have decided to revoke the approval. We have upheld our end of the modification agreement for 12 months now, due to the fact that our loan was made affordable with the hardships that we have encountered over the last 2 years. I would have to think that there is some lawyer out there that can see the dollar signs in there eyes over this whole mindboggleing criminal act that is being displayed by a bank that should forced to remove the word America from its name. Erin Brockovich are you still out there! A hardworking family from the hills in VT.

Bank of America’s Home Modification Program is nothing but an intentional run around for most people. I’ve learned they look at your property and its location from a business prospective rather than trying to truly help families who are struggling. If your home has value chances are they will not approve your home modification and they do everything they can to drag the process out until you are in foreclosure. It’s more lucrative for them to acquire your property if it has value or future market potential rather than helping you to get back on track. In my case I have always had excellent credit and a great work history until recent problems in the economy. I just needed a little help to reduce my mortgage payment for a while to keep my home and support my family until things picked up. I have followed their modification process to the Tee and with great detail expediting everything they asked of me. I was told I met all the requirements in the beginning too but I’m convinced now they have intentionally dragged this thing out. It’s been nearly a year now and they have been coming up with every little excuse they can to avoid completing the process for me. I have compared notes with many others in my area now who are in this process and Bank of America has used the nearly the exact same strategy on them too pretending they didn’t receive something, saying they had trouble reaching them, continually asking for documentation they’ve already received, saying they just need this, or the just need that etc… I am currently a full payment behind for the first time ever as a result and don’t know how I am going to ever catch up, also I am really struggling with other bills too while trying to make my mortgage. Recently when I called again for a current update (because they never call me) and to make sure they now had absolutely everything they could possibly need from me in addition the the checklist of documents from the beginning I gave them and thinking now there’s no way they can come up with another excuse right? They simply informed me I was now declined with no explanation and I was told I would have to resubmit all my paperwork once again to start an “alternative” processes with them that I may qualify for.
Words can’t describe my disgust and complete hatred for this company.

My husband has been trying for more almost year to work with Bank of to get our home loan modified. He has had to summited numerous times all of the information that BOA requested. Each time he has summited his information there was missing information. He sent that in then there was something else. They lost the file about three times or more, we call one department the send us to another one, that person knows nothing about anything thfing ect... Now, today they tell us we are not qualified for a loan modification because we fail to except the first modification. WE NEVER GOT ONE... HELP!

I refinanced with Bank of America on 10/25. Old loan was paid off. New loan payment starts 12/1. No payment was due 11/1. I went online to my BOA account and removed my automatic payment info. I followed up with a phone call to BOA to ensure that I'd done what I needed to do to stop the automatic 11/1 payment. BOA assured me I had -- even said they'd track it to ensure it wasn't taken out of my checking account. On 11/1 it was: almost $2500. I've been calling them ever since. Every day it's a different story -- check's in the mail...this will be electronically restored to your checking account within 3-5 business days...today was told it would be 14 calendar days from the day they "discovered" the error...! No one there cares about the customer. Stay away from doing business with this bank!

Bank of America didn't send me my august bill & I called them why haven't I still didn't receive my bill, the first person I talk 2 said I didn't send a july payment that's why I didn't receive my august bill. I couldn't believe it because I always made my payment on time, so I had 2 go back & check & sure enough I didn't made a july payment, turns out they never send me my bill when I called back & asked the second person why they didn't send me my bill he said they didn't update my account. I called them again & I said I'm going 2 make a payment over the phone but I'm not going 2 pay a late fee because it wasn't my fault & I don't want it 2 affect my credit the 3rd person I called said they r not require 2 send a paper bill & so therefor it's not their fault & it's not going 2 affect my credit.Well, they laid. Now I'm trying 2 refinance with other bank but it's not going through because I was 1 month late with my payment when I told them the reason they said they need me 2 call them & clear my record. Well, I called them & explain the situation they denied any wrong doing & said it's my fault. & now I'm stuck with them. I think they did it intentionally because they knew I was refinancing with other bank. They were sending me later quit often asking me 2 refinance with them.

I have the same thing going on, I took a $20, 766.. loan in 1995, it was suppose to be an 'Accessibility Loan' low Int. and payments for disabled persons on a fixed income.
The LOW Int.rate is 8.53% for 25 years. I had a checking account with automatic payment taken out on the 1st. of the month. Their payment was deducted the second my SSI payment was deposited into my account. About 7 or 8 months went by and I got a notice that my home was in foreclosure because I had missed one (1) payment of $170.55. I asked how that could be when they got paid before I had access to my money. Well, the woman got a flustered and had to check on that and would get back to me. They had to MODIFY the loan and I had to pay fee's to do this.

Then in Sept. of 2017 they applied the Oct. payment to Sept. so it shows 2 payments made in Sept. and none in Oct. I said does that look feasible? I have an income of $848.00 a month, why would I make two payments in a month and none the next. They just ignore this and keep on about missed payments.

I closed my checking account with them in 2017 and every month I take the cash into the bank and pay it in person and get a receipt. BUT they still insist that I have missed a payment, or 2 or 3 depending who I talk to. And the year and the months of these missed payments keep changing. The last notice was 3 missed payment's, two (2) in 2017 and one (1) in 1996. I have asked in writing oh, 6-7 times or more for the past 2+ years to show me proof of these missed payments, and to give me copies of every piece of paper they have on me for this loan and my checking account, they keep telling me that the loan history is so old they can't find it.. I told them in that case I guess I don't have a loan with them, and to send me paper's showing the loan paid off. That has not happened.

My credit rating is so bad now I can't get refinancing anywhere, even though the house is worth around $450, 000.00 and the balance on this mortgage is about $13, 000.00. I have paid Bank of America approx. $34, 792.20 for this $20, 000.00 loan and that is not counting the extra fees for that mistake of theirs back in 1995/96. I still have 7 years left on the loan.for a total of $51, 165.00. That's $30, 399.00 in Interest.

Here is another illegal thing Bank of America does...according to 'AARP' " they deduct overdraft fees from customers 'Social Security' deposit. In a class action lawsuit filed in 1998 they were accused of illegally seizing the directly deposited Social Security funds of beneficiaries without their consent, to pay bank fees they ALLEGEDLY owed. From 1994 to 2017 the bank collected $280 million in overdraft fees from S.S. deposits. Bank of America lost the case in 2017 and was ordered to pay up to $1 billion in damages." " AARP and other consumer groups, filed a friend of the court brief noting that state law protects S.S. deposits from creditors that do not use the judicial process to collect debts." "Social Security is meant for basic necessities" says AARP lawyer Barbara Jones. "Banks can't just go into people's accounts and take money needed for food or rent or health care".*
*(from an article published in 'Parade magazine' date unknown, )

Bank of America will also pay an electronic debit over and over again, and then deduct overdraft fees. They did this to me, a Co. kept running the same charge through my account and even though I put a 'stop payment' on it, at a charge of $20.00, BofA kept paying it. I owed this Co. around $125.00 for a purchase I made and BofA paid them over $1, 000.00 out of my account. I finally got BofA to return about $300.00 of that to my account..

footnote*
I borrowed that money to make repairs to my house, now I need to make some of the same repairs again, and I have a water pipe leaking and it is rotting the wood floor in the bath around the shower. I don't know when the shower is going to fall through the floor, but soon I think. The tile step into it has crumbled and I put bricks around it. One of these days I may get so fed up with BofA that I will tell them to take the house, won't they be happy when they find out the floors are rotted and molded, the plumbing needs to be re piped, and the electrical system is about shot. Well, the house was built in 1956, if I could get refinancing with a decent Int. rate things would get fixed.

I used to work for Bank of America and as an employee they offered a benefit where if you used them to finance your home they would give you a $5000 loan and all you were required to do was pay the interest on it for the duration of the loan. I knew that would change when I decided to leave the company, and was prepared to pay back the remainder of the loan along with a reasonable interest rate...What I was not prepared for was to have my interest rate raised to 15.5%. Both my wife and I are on the loan and both of us have credit ratings over 750. I am not sure how two co-borrowers with such excellent credit ratings could get stuck with a 15.5% interest rate, and I would like to file a complaint

Bank of America kept my husband and me tied up for 3 months, from December 17, 2017 to March 18, 2017, waiting to close on a small loan in the amount of $40, 000 on a home short sale price of $54, 000. We agreed to put an additional $10, 000 down in the beginning of February, making the loan only $30, 000, and were told we would close in one week if we did that. Then 3 weeks later we were told no. I contacted the regional manager of the bank in Reno, who called JulieDonald, who was the Loan Approval Dept manager, and then we were again accepted for the loan, but now they had to send the loan to their legal Project Approval Dept because the Heritage South HOA was in litigation with many other condo associations against another bank for not paying 9 months of HOA fees in foreclosure sales. This had ABSOLUTELY NOTHING to do with anything at all with our loan, but after 2 more weeks, we were denied for that reason. My husband and I own our large home free and clear, own another condo which is rented for $775.00 month, and have a land contract where we collect money every month for that. We owe nothing. If we cannot get a loan, who can? We are irate at our treatment by Bank of America. The American public bailed these banks out, and they were given money to assist people with buying homes, but they keep looking for any loophole so they do not have to loan money. We are going to lose our home because of them.

Filed a complaint with better business bureau and got an email saying needing more info but cannot get to site they sent me. I have been trying to do a loan modification with BAC and I am not getting anywhere with them they tell me its in process and everything looks good well now I am getting foreclosure letters to appear in court after Thanksgiving.
I dont understand why they are so difficult to work with. I have been in my home for 21 years and trying to keep it.. I have no where to go and cannot get any help. I have given them everything they have asked for to get this loan approved. SOMETHING NEEDS TO BE DONE WITH THIS BANK

it sounds like to me quit simply you dont keep enough money in your account. i used to get fees all the time, and it would be because i would spend more than i have. i dont think its fair that the bank get to make money off of me, but they were very clear. if you dont wont to be charged then dont spend more than you have. i since started to use the tools that the bank have to monitor my day by day expenses. i now have a phone app that i love. the online banking gives me the info to help me to not over spend. i look at my checking more closely now. the bank will never get another fee from me again.

Please know that you are NOT alone in this total disaster of a Bank. They have screwed me over so bad it's not even funny. They have destroyed my credit so badly that i will never be able to get another mortgage and get this, it wasn't even my fault. It was a TOTAL error on BOA's part but i'm paying the price for THEIR mistake! My mortgage is up to date after fighting with them for 2 YEARS and they STILL send me foreclosure notices. I finally contacted the State Attorney General's Office who is helping me which ALL consumers should do, but it has been a nightmare. BOA has only had my mortgage for 3 years and the last 2 have been horrible. Of course I would have NEVER gotten a mortgage w/BOA but my mortgage was sold to them like so many others. What totall gets me is the fact that they were bailed out by the government, sued for falsifying records and still screw the consumer over. At what point is somebody going to hold them responsible for their actions?

SKOR does have a car. She drives it to work at the Tavern on 74. Why she would come here and lie, well, she does lie all the time. Kelley, stop telling lies.

Every time you come back and post, you sound even more desperate and deranged than you did before. Whatever really happened, you have obviously got busted and are in a lot of trouble...a kind word from a poster here will not assist you. If you end up in court over this, no judge will care if the internet agrees with you - you need a GOOD LAWYER.

I doubt a good lawyer would waste their time on someone who starts by asking them what car they drive (as if it can tell you anything about the person). A good lawyer will also wonder why you kept this account a secret from your husband if the money was for your father (why would anyone hide that from their spouse?), or why you called BOA six months ago and specifically told them your husband must never know about these accounts (even though he was never listed on the accounts to start with). A good lawyer will wonder why a woman with 12 cars and rental property is hiding a secret account (for her father) in the first place, or why BOA would call and follow up over $8.00 outstanding (even if it was their mistake), considering your assets and wealth...banks treat rich people very differently. Or why BOA would follow up with her husband instead of the account holder (or even how BOA got his name and telephone number - he was never on the account in the first place).

You specifically asked PLEASE LET ME KNOW WHAT OR IF I CAN DO ANYTHING - the answer is you need legal counsel, which is not available on complaintsboard.com. The challenge for you is being sensible and reasonable long enough to talk to a lawyer - you could very well end up making things even worse for yourself.

Whatever decision you make, I wish you luck, and may God bless you and lead you through this.

thank you to m3cents.com
AND TO YOU SKOR THE FIRST TIME I CALLED THE PERSON THAT SAID THAT THEY DID THE RIGHT THING WAS HELPING THE PERSON THAT SAID IT. THE NEXT TIME I CALLED I TALKED TO A SUPERVISER AND THE 2 I TALKED TO SAID THAT I WAS RIGHT THAT IT SHOULD NOT HAVE HAPPENED AND THAT THE PERSON WILL BE IN TROUBLE FOR IT.
I BET THE CAR YOU OR YOUR "CHAUFFEUR" DRIVES IS A FORD 90% OF FORD DRIVERS ARE ASSHOL%$ THE OTHER 10% ARE JUST MISS PLACE AND PEOPLE LIKE YOU IS WHY THIS WORLD IS SO NASTY AND DIRTY BECAUSE YOU DON'T HAVE A KIND WORD IN YOU HEART OR MIND ALL YOU THINK OF IS WHO AND HOW AND WHAT YOU CAN DO TO THE NEXT PERSON THAT COMES YOUR WAY. I HOPE THAT YOU NEVER HAVE KIDS THEIR WORLD WOULD BE A NIGHTMARE SHAM ON YOU FOR BEING SO NASTY AND BEING ON A THIS PAGE TO HELP PEOPLE YOU ARE MOST LIKELY GETTING YOUR ROCKS OFF AND THIS IS THE ONLY WAY YOU CAN! ENJOY YOUR LIFE AS IT IS THE WAY YOU WANT IT!

OZMAMA ..Most of these members on this site are trolls. They trash all the reviews like SKOR here. You should post this on my3cents.com where the members are much civil then the trash on this site.

Your first post: 'WHEN I CALLED THEM THEY SAID THAT THEY CAN TELL MY HUSBAND EVERYTHING HE WANTED TO KNOW THAT IS THE LAW.'
Your last post: 'WHEN I CALLED BOA THEY DID SAY THAT THE PERSON THAT DID CALL MY HUSBAND WAS WRONG AND IT SHOULD HAVE NEVER OF HAPPENED!'
Which one is it?

And I do not drive myself...my chauffeur drives me everywhere I go. What a silly question.

NOT TRUE BOA DID DO WHAT I SAID AND NO IT WAS NOT THAT I WANTED BOA TO HELP ME HIDE MY ACCOUNTS.
THESE ACOUNTS WERE FOR MY FATHER AND HE DID NOT WANT ANYONE TO KNOW ABOUT THEM. IT WAS NOT ANYONES BIZ BUT ME AND BOA, NOW THAT MY FATHER PASSED MY FICA IS VERY HIGH I DO NOT HAVE ANY TROUBLE WITH PAYING MY BILLS. ALL THAT MY HUSBAND AND I OWN IS PAID FOR WE OWE NOTHING ON OUR HOME, 12 CARS, AN A40X40 2STORY SHOP WITH A APT. ON THE TOP FLOOR. THIS WAS A MISSHAP. I AM NOT MAKING ANYTHING UP. WHEN I CALLED BOA THEY DID SAY THAT THE PERSON THAT DID CALL MY HUSBAND WAS WRONG AND IT SHOULD HAVE NEVER OF HAPPENED! OS BEFORE YOU MAKE A COMMENT LIKE YOU DID WITH OUT KOWING ALL ABOUT IT YOU SHOULD NOT MAKE A COMMENT LIKE YOU DID.! OH I ALWAYS USE CAPS ON I HAVE VERY POOR EYE SIGHT! SO DON'T SUME YOU KNOW ALL, I AM SURE YOU NO WHAT THAT MEANS.

THIS WAS JUST A MISSHAP. I WAS JUST WANTING TO KNOW IF THIS HAS HAPPENED TO ANYONE. I DO KNOW THAT MY INFO IS MINE AND IT IS NOT TO BE GIVEN TO ANYONE BUT ME ULESS I GIVE MY PERMISHION TO GIVE IT OUT! THE THAT IS THE LAW AS A USA SIDDASON MY RIGHTS ARE SHOULD BE SAFE AND MY RIGHT IS NOT TO JUST GIVE MY INFO OUT TO ANYONE AS LONG AS I AM ALIVE. AM I RIGHT? IF NOT THEN WE DO NOT LIVE IN THE LAND OF THE FREE! MY SPELLING IS NOT THE BEST AS I HAVE A TROUBLE WITH SPELLING I DO USE THE SPELL CHECK BUT IT DOES NOT ALWAYS GET THE MISS SPELLED WORDS. ON THING I WOULD LIKE TO KNOW FROM YOU SKOR IS WHAT KIND OF CAR DO YOU DRIVR?

1. Caps lock
2. Paragraphs
3. You are either making stuff up, or leaving important details out. No bank is going to give out account information to someone who is not listed on those accounts, or call their husband (instead of the account holder) over $8.00 owing - you must have had some history with your accounts and debts. One guess is that you recently applied to refinance existing debt.

The problem is not BOA...the problem is that you are trying to hide your debts from your husband, and expect the bank to help you.

FIRST OF ALL I PAY MY CARDS ON TIME AND I DO PAY MORE THE WHAT I NEED TO PAY BUT THIS TIME I PAID WHAT THEY AS FOR THE 8.00 THAT WAS STILL OWED THAT I DID NOT KNOW I WAS SHORT WAS NOT BECAUSE I DON'T PAY MY BILLS. I PAY MY BILLS ON TIME EVERY TIME THEY ARE DUE! WE ARE STILL TRYING TO FIND OUT WERE IT WENT WRONG I AM VERY SURE IT WAS BOA FULT AS IF YOU LOOK AT MY PAYMENTE I AM ON TIME AND I PAY AHEAD. SO I AM NOT TRING TO GET OUT OF THIS! WHAT MAKES ME MAD IS THEY DID NOT TRY TO GET IN TOUCH WITH ME AT ALL!
BUT NOT ONLY DID THEY GIVE HIM ALL THE INFO ON THIS ACCOUNT BUT ON ALL MY OTHER ACCOUNTS. THESE ACCOUNTS I HAVE HAD FOR MANY YEARS THEY HAVE BEEN IN MY NAME. PLUS MY HUSBAND DID NOT HAVE MY INFO TO BE ABLE TO GET ALL MY INFO NOT THE PASSWORD OR THE OTHR INFO. SO TELL ME WHY SHOULD HE BE ABLE TOI GET THE INFO ON ALL MY ACCOUNT. BOA EVEN GAVEN HIM ALL THE INFO FOR MY OTHER ACCOUNTS THAT THER WAS NOT ANY TROUBLE ON IT. NOW YOU TELL ME IF YOU HAD SOME ACCOUNTS FOR A LONG TIME AND YOU TOOK CARE OF THEM ON YOUR OWE AND A TIYPO IN YOUR PAYMENT AND SOME ONE IN YOUR FAMILY WAS TOLD ABOUT IT AND THE THE CARD COMP TOOLED THEM EVERYTHING ABOUT YOUR CARDS ALL OF THEM NOT JUST THE ONE TELL ME HOW YOU WOULD FEEL! I HAD A PASS CODE ON MY ACCOUNT AND HE DID NOT KNOW IT SO WHO IS IN THE WRONG!

When you sign up for a credit card, you are required to list your TOTAL annual household income on the application. If that total included income from your husband, he is a guarantor on the account, and has legal access to the account information (as he can be legally held liable for unpaid balances).

Given that you admit you were late in paying off your balance, and insist you do not know how you were late (really? you do not know?), it is reasonable for the bank to decide you are not capable of managing your debt, and instead go to the guarantor for payment.

It sounds like you are asking if you can get compensation because the bank spoke to your husband, and did not call or email you first...none of that would have happened if you acted responsibly with your debt and paid your bills on time.

Well we are in America but banks like Bank of America is owned by China and other countries, because we buy from China and every thing you see in the stores are from China. They are making a lot of money from the Americans. They love us because their citizens don't buy very 3 or 4 years like furniture and they or some may buy furniture ever 10 years. I had an instructor that traveled to China for business and he was told this from another Chinese Businessman.

My relative is have went through this same scenario and after 2 years they putting the house on auction sale in one month and going through NACA and B of A (Loan Modified Loan Specialist) stated to forward all documents to NACA (Neighborhood Assistance Corp. of America), The notice for the auction sale was posted on the gate of the secured community. It so happened a neighbor that is a real estate agent give it to my relative and informed her and now my relative is going through a Quick Sale and the RE Agent will negotiate for the quick sale or short sale process. The relative has received info from the RE agent & stated the banks only want to talk RE for Short Sale.

My relative was doing the Home Affordable Modification loan.
http://homeloanhelp.bankofamerica.com/en/home-affordable-modification.html

Remember and that I heard China owns Bank of America.

Now my relative is going through the below program with a RE Agent or called the "Short Sale".
Home Affordable Foreclosure Alternatives
http://homeloanhelp.bankofamerica.com/en/home-affordable-foreclosure-alternatives.html

The Home Affordable Foreclosure Alternatives (HAFA) program was developed to give homeowners a way to settle their mortgage debt without going through a foreclosure.

The goal of this program is to help you sell your home in a short sale and settle your mortgage debt if you owe more on your mortgage than your house is worth and are unable to qualify for a home loan assistance program.

This federal government program streamlines the short sale approval process and offers financial assistance to help you with relocation.

You may be eligible for the Home Affordable Foreclosure Alternatives program if:

the property is your current principal residence, OR the property has been vacant or rented out for less than 12 months, and you have not bought another principal residence during that time.

the amount you owe on your first mortgage for your property is equal to or less than:

$729, 750 for 1 unit
$934, 200 for 2 units
$1, 129, 250 for 3 units
$1, 403, 400 for 4 units

you owe more on your home than it’s worth

your current mortgage was taken out on or before January 1, 2017

you are experiencing a hardship (such as a job loss, divorce or medical emergency) and are unable to afford your current home loan