Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Bank Of America/fia Card Services / not honoring written agreement

DE, United States
5
I was to ld to by FIA card services to make a payment of $110 to keep my account from being charged off and that they would settle my debt for $900. I told them to send me this in writing and they did. I made th e$110 payment in Feb 2008 and the settlement papers said that they would break up the $900 in 3 payments of $300. My first $300 payment was due on March 29, 2008. I called on March 28, 2008 to make the payment only to be told that the account was charged off ANYWAY. After speaking with a manager, I was told that B of A wasn't under any "obligation" to honor the agreement even though it is in writing. Needless to say, I am in the process of taking appropriate action to get this resolved.
Ta
0

Post your comment

Submit
Bank of America Corporation Logo Bank of America Corporation
Customer Service
Overall Satisfaction Rating

848 Reviews
100 N Tryon St.
Charlotte
NC
United States - 28255-0001
+1 800 432 1000
View Full Information
     

Reply to

close
Send