I am very disappointment in the costumer service provided. Talking to a Supervisor was a complete wast of time because they did not even help with the situation. I was charged a fee twice and charged a supposedly fee for protection on fee which was ridiculous and help for nothing !!! Worst costumer service ever with no help provided to solve this issue charging a fee twice !!! what was the point of speaking to a supervisor if they DO NOT provide no help!!! AT ALL!!! been banking with BOA for a long time and this costumer service i just got was the worst Ive ever had !!! I will take this to all Media !!! POOORRR Costumer Service and to top it off from a supervisor!!!