Bank Of America Corporation / customer service

Secaucus, NJ, United States

Stopped in after work to obtain a temporary debit card for my lost card. This is not my regular bank but closest to my work and with the limited banking hours offered, I stopped here for my bank needs. Sadly, I was kept waiting for 30 minutes and when I asked if someone else was available, I literally got no response. After my 2nd request for someone to help me besides the worker who with 1 costumer, I was told she is the only one to do debit cards. So I was forced to wait. This went on for 1 hour. I am so disgusted with the customer service at this bank and I will never use this branch for any reason!

Oct 11, 2018

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