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CB Banks Review of Bank Mandiri/alibaba.com
Bank Mandiri/alibaba.com

Bank Mandiri/alibaba.com review: THIEF 3

A
Author of the review
8:07 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LOOK AT THE EMAIL BELOW FROM BANK MANDIRI! DO NOT TRUST BANK MANDIRI! DO NOT BUY ANYTHING FROM ALIBABA.COM
THEY ARE ALL THIEFS. BANK MANDIRI DID NOT WANTED TO PROTECT ME FROM THE THIEF EVEN THOUGH I CONTACT THEM WITH ALL THE DOCUMENTS FROM THE SCAMMER!
BANK MANDIRI IS HELPING THE CRIMANALS FROM ALIBABA.COM
[CM-KS] Reply from Bank Mandiri CBCC/0000013.06/10‏
From: Customer Care (customer.[protected]@bankmandiri.co.id)
You may not know this sender.Mark as safe|Mark as junk
Sent: Thu 6/03/10 10:07 AM
To: [protected]@hotmail.com

Dear Mr.

Thank you for your email.

We would like to inform you that in accordance with Bank Indonesia Regulation concerning the confidentiality of customer data, we regretly says that we could not tell you the email address you needed. But we can assure you that we have already process the necessary step as in the Bank s authority.

Should you have any queries, please feel free to contact us again through this e-mail address or Mandiri Call (24 hours) (+62 21) [protected].

Thank you for your kind attention

Regards,

PT Bank Mandiri (Persero) Tbk.
Customer Care
Banking Contact Center

Tiket ID : CBCC/0000013.06/10

Tgl : [protected]:06:00

Nama :

Jenis eMail : Informasi

Topik : Internet Banking - Indikasi Fraud

Lampiran : -

Isi eMail :

Please answer me or my bank Chase regarding the following cases: JPM100601 and JPM100524-
It has been one work day for you and you could have stopped the transfers by now. Please return my money to my bank.
Thank you, As a proof of the scam please see e-mail below:
------------
email sebelumnya
I sent wire transfer to following account: Bank Name : Bank Mandiri Account Name : Abdi Santoso Account Number : [protected] Bank Address : Kcp Medan Karya Cilincing Swift Code : BMRIIDJA Country : Indonesia PLEASE DO NOT GIVE ANY MONEY! THIS PERSON IS TRYING TO STEAL MONEY FROM ME! I`ve already contacted my bank CHASE! There were two transfers. one on 05-21-10 and the seond one on 05-27-10 EACH TRANSFER WAS $935. PLEASE STOP THE PAYMENTS AND IF YOU NEED CONTACT ME ON FOLLOWING PHONE NUMBER:
------------------
Please be informed that your information has become our concerned. However, we would like to inform you that under Indonesian Banking Secrecy Law, we are not allowed to disclose customer account to any other parties without customer prior written consent or in criminal cases is subject to government authority discretion (Police or District Attorney).
We are not involved with customer transactions to any parties as the bank just follow customer instructions comply with Banks policy and standard procedures. If you feel there is a suspicious transaction (fraudulent transfer order) to our customer then you are oblige to ask your bank to send a cancellation transfer order by authenticated SWIFT to our bank as receiving bank. If the fund has not been credited to the recipient account, “bank to bank” instruction will be considered.
If you believe that there is a fraudulent has occurred regarding your transaction with our customer, please take a legal action to our customer directly to closely monitor and investigate.
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Sorry for delay reply your email, You do not be afraid because we are contacting you are already shipping and tomorrow can hear from us.We can contact you if we have news from shipment. We do not have you money transfer. Hearing from you soon, Regards Joyo This means that he did not collect the money from your bank or from his account. I already told my bank CHASE about this.They have sent you an e-mail to stop this transactions so please do it as soon as possible. It is 7:45am June second in Indonesia now. I called the phone number (+62 21) [protected] and your bank is not open yet, so You can still stop him! PLEASE PLEASE do something and STOP him to get my money! Thank you for uderstanding and helping me! ----------------- email sbelumnya I sent wire transfer to following account: Bank Name : Bank Mandiri Account Name : Abdi Santoso Account Number : [protected] Bank Address : Kcp Medan Karya Cilincing Swift Code : BMRIIDJA Country : Indonesia PLEASE DO NOT GIVE ANY MONEY! THIS PERSON IS TRYING TO STEAL MONEY FROM ME! I`ve already contacted my bank CHASE! There were two transfers. one on 05-21-10 and the seond one on 05-27-10 EACH TRANSFER WAS $935. PLEASE STOP THE PAYMENTS AND IF YOU NEED CONTACT ME ON FOLLOWING PHONE NUMBER: ------------------ Please be informed that your information has become our concerned. However, we would like to inform you that under Indonesian Banking Secrecy Law, we are not allowed to disclose customer account to any other parties without customer prior written consent or in criminal cases is subject to government authority discretion (Police or District Attorney).
We are not involved with customer transactions to any parties as the bank just follow customer instructions comply with Banks policy and standard procedures. If you feel there is a suspicious transaction (fraudulent transfer order) to our customer then you are oblige to ask your bank to send a cancellation transfer order by authenticated SWIFT to our bank as receiving bank. If the fund has not been credited to the recipient account, “bank to bank” instruction will be considered.
If you believe that there is a fraudulent has occurred regarding your transaction with our customer, please take a legal action to our customer directly to closely monitor and investigate.
--------------
Hello, My bank chase has opened a case to stop the money transfer from 05/27/2010. The other transfer (from 05/21/2010) it was supposed to be stopped because the recipeint last name was spelled wrong on the wire transfer document. Please put yourself in my position. I am not asking you to disclose any informations to me. I am asking to stop my money transfer to the account below. My bank is asking for the same thing, and I would not send e-mail to you, if I recieved the goods from him. If you don`t do anything you are helping him! Please note that this person is doing criminal act and you should take some legal actions against him and stop him. Your can get involved and help to stop someone who is trying to steal money! Now that you know he is already trying to do a fraud, if you do not try to collect my money back from his account and return them to my bank you are doing criminal act! All what I ask is to PLEASE "freeze" both money transfers in his account from me now that you have all his informations. If I do something wrong you can "unfreeze" the money and he can have them. But I know I am right, and CHASE is already contacted you. If he is right he will come out and say something, not hide as he does. I really appreciate your time and help! Thank you, Dimce Stancev
email ke-2
this is the e-mail I recieved from the person I am trying to STOP the wire transfer
RE: :þ
From: Joyo Sentosa (sentosa.[protected]@yahoo.com)
Sent: Tue 6/01/10 10:28 PM
To: [protected]@hotmail.com
Hello,
Sorry for delay reply your email,
You do not be afraid because we are contacting you are already shipping and tomorrow can hear from us.We can contact you if we have news from shipment. We do not have you money transfer. Hearing from you soon,
Regards
Joyo
This means that he did not collect the money from your bank or from his account. I already told my bank CHASE about this.They have sent you an e-mail to stop this transactions so please do it as soon as possible. It is 7:45am June second in Indonesia now. I called the phone number (+62 21) [protected] and your bank is not open yet, so You can still stop him! PLEASE PLEASE do something and STOP him to get my money! Thank you for uderstanding and helping me!

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We have already process the necessary step as in the Bank s authority. For legal purpose please contact your local Police Department to proceed the further step. Interpol coorporation will be considered. We have already process the necessary step as in the Bank s authority. For legal purpose please contact your local Police Department to proceed the further step.

Perhatian: E-mail ini (termasuk seluruh lampirannya, bila ada) hanya ditujukan kepada penerima yang tercantum di atas. Jika Anda bukan penerima yang dituju, maka Anda tidak diperkenankan untuk memanfaatkan, menyebarkan, mendistribusikan, atau menggandakan e-mail ini beserta seluruh lampirannya. Mohon kerjasamanya untuk segera memberitahukan PT Bank Mandiri (Persero) Tbk di alamat email yang tercantum di atas serta menghapus e-mail ini beserta seluruh lampirannya. Semua pendapat yang ada dalam e-mail ini merupakan pendapat pribadi dari pengirim yang bersangkutan dan tidak serta merta mencerminkan pandangan PT Bank Mandiri (Persero) Tbk., kecuali telah terdapat kesepakatan antara pengirim dan penerima bahwa e-mail ini termasuk salah satu bentuk komunikasi kedinasan yang dapat diterima oleh kedua pihak.

Caution: The information enclosed in this email (and any attachments) may be legally privileged and/or confidential and is intended only for the use of the addressee(s). No addressee should forward, print, copy, or otherwise reproduce this message in any manner that would allow it to be viewed by any individual not originally listed as a recipient. If the reader of this message is not the intended recipient, you are hereby notified that any unauthorized disclosure, dissemination, distribution, copying or the taking of any action in reliance on the information herein is strictly prohibited. If you have received this communication in error, please immediately notify the sender and delete this message.Unless it is made by the authorized person, any views expressed in this message are those of the individual sender and may not necessarily reflect the views of PT Bank Mandiri (Persero) Tbk.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

3 comments
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Michaelrio
, AF
Apr 06, 2015 8:40 am EDT

Expertenginepart ltd is another fraud company they corporate with a fraud shipping company
Lbcair.com they work through bank mandiri. Sent wire transfer on 2/4/2015 to day is holiday, hope I can stop transfer 7/4/2015.

J
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jb1988
, PK
Nov 18, 2010 11:55 am EST

We are making a unique forum where those who have been scammed by Alibaba, GlobalSources, Made-in-China can submit a complain. Apart form that this forum provides free of cost reports, how-tos and a definitive guide to those who are new in the sourcing business. To make this happen we need your assistance. This forum is an initiative taken by the people who have been scammed by these Chinese sites. Please contact us hujelabs[at]gmail.com with a subject "I was scammed".

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ADAMS.FETCHER
, GH
Sep 26, 2010 6:13 am EDT

Good Day, just read through your complain on alibaba.i was also scammed by Sunrise East Asia Culture Art Development Co., Ltd. $2800.In the past 2 weeks i was contacted by a body in west Africa who have been of great help to me getting a compensation on money duped from me as a representative of my company.Presently i have been refunded and have balance my shortage with my company.Feels so great.If you still wish to get a compensation on money scammed contact me so i can give to you contact of agency conducting compensation.(adams.fetcher@yahoo.com)

SINCERELY

ADAMS