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Bank Islam (BIMB) Shah Alam


Poor manner of BIMB CSR staff

Complaint Rating:  100 % with 3 votes
100% 3
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I'm really unsatisfied with the service provided by CSRO of Bank Islam (BIMB) at Shah Alam (PKPS Building) branch.

On 2/08/2010 (Monday) at 10am-12pm.I went to BIMB Shah Alam PKPS Building’s for applying a new smart card.
The person in charge who is a male without a name tag at counter number 5 on that day was very rude and arrogant. He really have a straight face and unfriendly manner when dealing with the customers. He also failed to greet customer in a good manner. I do believed that he is stupid and undedicated staff compare with both side counter of another agents. Never give a proper guidance and totally not professional at all. It’s really humiliated thing to have staff like this with a bank with name of ISLAM.

My complain can be proved when dealing with another BIMB agent at Bangi, Selangor who are really easy going person to deal with, within 5 minute all of the problem solve.TQ for the termination at all. So, its clarify that this agent at BIMB Shah Alam have a problematic with his behavior, interpersonal skills and manner of doing job.
Complaint comments Comments (0) Complaint country Malaysia Complaint category Banks

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