Banfield Pet Hospital reviews and complaints 1
View all 523 complaintsBanfield Pet Hospital - anal gland expression
My dog was injured after the anal gland expression. She's been scooting, panting and licking. They returned her to me full of crap. Date of incident 1/28/2016
I want my dog checked to make sure her glands weren't ruptured. I sent banfield an email today and will call them tomorrow morning, because i took time off yesterday for their dental visit, i couldn't take time today as well. They did a lousy job. My 2nd dog, sophie was returned to me full of feces in her back side and other her tail also. Unacceptable. When marlene assistant came to take them to the back, she was dragging them. I had to ask her to carry them. One is 12 lbs and the other 14. I should have followed my instinct and just walked out with them.. Now my dog is sick and this could be serious. I had to ask the doctor to come out and give me some type of instructions after their dental cleanings, anesthesia and anal gland expression. He didn't say much. I had to ask him for a prescription because one of them was found to have anaplasma. He reluctantly gave me doxycycline. I will have to check with another vet. I have lost all trust in banfield. It was better when dr. Ortiz worked there and people who cared. This happened at the banfield at yonkers, ny, yesterday. My pet names are sophie and tokyo. My number is [protected].
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I know I have been there many times before and have asked for medication for my pet for his health and they said they needed to see him again. The charge would be 120.00. They would not dispense the meds until I made a visit only so they could charge 60.00 office visit and 60 dollar med charge. Also they would not see him because they closed in 20 min.