Banana Republic

Store # 06356, in San Marcos Texas, cashier 1329614 Number the store was in disarray, asked for help and the girl was dressed funky, trashy which is surprising for banana sales reps. Then when I asked for a size she said to look around me that probably it would not be here. I got a credit card from banana based on my customer experience in this store. With a high credit limit! The only nice person was in the fitting room he was nice to talk and very friendly. I literally just went in there to talk to him because he was sooo human. Everybody else in the store looked like they were miserable and I soon found out why! I got ready to check out and there was only one cashier at the checkout that was talking to a girl that worked there but was shopping on her day off. It took more then 10min. because they were chatting. The manager did not tell them anything but rudely not politiely told me "I had to wait" really I get better service at Walmart. But my son wanted some sweaters and he insisted I "WAIT" what a nightmare that turned out to be. The manager finally decided that the cashier wasn't budging so she yelled that we could go the last register. Well how kind of of her ! NOT!As if she was doing us a favor. Then I asked her if that blouse was on sale was not sure due to how the sales ads were placed. But I didn't get to explain she said that was the price and looked at me as if I was crazy. I thanked her and thought I will just check out and get out and never see this miserable manager or store again. But it got worse, I had a coupon that Banana sent me and I wanted to use it, well I didn't know it was one day expired and the lady/manager freaked out. Said it was expired as if I had defunded the company! So I apologized and said I didn't know I didn't check so I told her that I was going to use my card and that they usually did 10 % or 15%. She said rudely to look for it because she wasn't ! Can it get any worse . But I looked and the wifi by the way in there is awful so I had to use my own. Then she told that online coupon was not working and grab her computer monitor and flipped it so I could see. She was so angry I thought she was going to throw it at me. I told her that I was just getting from the online web at retailmenot and so the manager I guess thought we were in court and began saying that is not legitimate. So I had to pause I looked at her and asked her if she was alright if she had a long day. Really crazy lady whose the customer here.! So then she began to rebuttal said I was using coupons that she couldn't input and that she could not override, that I want things she couldn't give me. Really like what! I had to stop her I told her to forget that I would go online and that all I wanted was the sweaters for my son. I couldn't even ask her how that went or what prize they were. She was a true horror. I felt like I was begging for hand outs and money. I did inform her that I have never had a bad experience there and this would be the first time and last. Then she repeated again you want this---- ; I told her just forget about everything I want nothing keep your clothes, Im checking this two items because my son wants them not because I have a need for you to personally scrutinize me. There was no apology no sympathy, no compassion, the women lacked appeal, sensitivity and my goodness at least put a positive spin on it! This was hell on wheels and she was loud she kept screaming at me! I was so embarrassed for even attempting to use something banana sent me it was one day old lady! She dressed horrible I seen better at Walmart with there smocks. poor representation of Bananas clothing she looked as miserable as her staff or maybe her staff was miserable because she is miserable. Don't work somewhere, where you have to have customer interaction the lady was so loud my son thought we were both in trouble. Here Im a college graduate with a high credit limit getting scolded by a miserable old wench that couldn't even talk positively without screaming or yanking the computer monitor. NOT Going back that's for sure!