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Bally's Total Fitness / Owes Me Money

1 United States

I will never recommend or use Bally's Total Fitness again. On August of 2009 I signed up online to Bally's on a 30 day month to month no contract for $30 a month. I had a toddler and figured I could take the baby and work out however I found out Bally's child care schedule didn't fit my schedule and wasn't always available. Then I cancelled after 3 months via phone and email. Bally's continued to deduct/draft $30 for over a year out of my account after my cancellation and now I am owed a little over $400 dollars and they refuse to refund me. Why should I pay for a service I didn't use? All because they are saying I didn't put a cancellation in writing. If and when you sign up via email it never states that. I have written several letter to the Refunds Dept & Corporate Office and still no response. I would never recommend Bally's to anyone or do business with them again.

Ma

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