My husband and I have been members for almost a year and have been pretty satisfied with everything, but lately we are finding that the Bally's' that we go to in So. San Francisco has fell a little short as far as housekeeping goes. They use to have a little Spanish girl, who cleaned the women's bathroom wonderful; she also wiped the equipment down, washed windows, etc. She was a real asset to the company, but is no longer there. Lately the bathroom has had toilet all over the floors in the stalls, some with no toilet liners to put down when using the toilets. My husband said the new guy they have cleaning the men's does not do a good job cleaning the men's bathroom or shower area; he said the previous guy they had really scrubbed everything down and that's important, especially with everyone walking around with bare feet after showering; my husband wear thongs, but he says a lot of the guys don't. He also brought up how dusty the equipment is out on the floor, which isn't very healthy. We thought if we brought this to your attention you may be able to rectify the problem. We really enjoy working out at this facility, as it is close to our house, which is very convenient. We would rather stay anonymous to anyone at this facility please. Thank you.
Sincerely, Samuel&Darlene Perry