Bally's Fitness / Unauthorized debits!
I have been a member of Crunch Fitness for 4 years. This company was recently purchased by bally's fitness in the past 6 months in this time - i have been robbed TWO times. They doubled billed me one month and did not credit me back - they sent me a voucher for a free month which expired before it even got to me. Not the bigger problem - after paying my regular monthly dues on 1/9/07 as i have every month for the past several years - this comes out of my checking account, btw - they went in and helped themselves to another $80 on the 1/18/07. I have placed btw 9 and 10 calls, sent a fax and a letter. I have been given the run around like u cannot believe. They take messages and say we will call u back. and they don't. They have stolen from me and countless others. When i reported this to the bank, they immediately credited me and told me that 'bally's does this ALL the time'.