Who is "WE"? If a person has a complaint against a contractor, and fails to put their own name and city on the complaint, it's not valid. How do I know if the complaint was made in fact, by another tankless installation company that was competing against Ballintine Plumbing? Any other contractor out there could go around on the internet, and make false claims about his competition all day long. In fact, the credibility of this entire website is put into question in my mind. The site should include mandatory fields, name, address, phone number etc. If someone made false statements against a contractor, they could be held liable for their comments.
If this website had some credibility, a copy of the complaint should also be emailed to the contractor in question! That way a contractor could respond with their side of the story for crying out loud. How dare a website like this to allow persons to say anything they want, without taking the responsibility of taking ownership for who they are, and if there really was an issue!
Sorry folks, no credibility here at all. By the way, what person would be so foolish as to pay for something in full until they received the goods? And what person would not have an original copy of the original contract that they signed with a contractor? Give me a break!!!
I found this site in my search for Ballintines.
By the way, in my original submission, I'm being forced to leave my name and email, and joining this website.
Need I say more?
Jim in Orange County