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overall complain of this company
Terrible, it looks legit but it's totally not! I ordered an Armani ring for my boyfriend and since I live outside the US, with shipping, the total was around $130. I ordered the ring in July and I checked the tracking number a month later only to show me that it's been delivered to France! I live in Canada! I called numerous times and i'd be constantly connected to the same customer service agent, some guy with an accent who sounded like he could care less. I wanted a refund after months of contacting and in October, I called once again; he said he'd call me back as soon as he gets permission to give a refund (since he can't handle them). Of course, it's March the next year and i've not received or heard anything. I've been putting off calling them since I've been busy but enough is enough and no matter how many times I call or email them, they'll never contact me. Even the online customer service chat is useless and disconnected me. Don't buy from this company, it looks somewhat legitimate but it's a SCAM and i'm reporting them to my credit card company and the BBB (Better Business Bureau) so I can get my $130 back and so hopefully this so called "business" could be shut down. I'm a student barely making any money and I get ripped off by a horrible company like this because I wanted to merely buy a gift.
The complaint has been investigated and resolved to the customer’s satisfaction.
Save your time and money and go somewhere else
I have ordered a watch over 45 days ago, and watch was sent and i keep getting the deaf ears, they rarely answer emails unless threatened, SAVE YOUR TIME & MONEY and go somewhere else.
Using Paypal as a middleman can sometimes be worth the trouble for times like this
Terrible, it looks legit but it's totally not! I ordered an Armani ring for my boyfriend and since I live outside the US, with shipping, the total was around $130. I ordered the ring in July and I checked the tracking number a month later only to show me that it's been delivered to France! I live in Canada! I called numerous times and i'd be constantly connected to the same customer service agent, some guy with an accent who sounded like he could care less. I wanted a refund after months of contacting and in October, I called once again; he said he'd call me back as soon as he gets permission to give a refund (since he can't handle them). Of course, it's March the next year and i've not received or heard anything. I've been putting off calling them since I've been busy but enough is enough and no matter how many times I call or email them, they'll never contact me. Even the online customer service chat is useless and disconnected me. Don't buy from this company, it looks somewhat legitimate but it's a SCAM and i'm reporting them to my credit card company and the BBB (Better Business Bureau) so I can get my $130 back and so hopefully this so called "business" could be shut down
wife is delighted great buy very fast delivery many thanks hope to shop more.
wife is delighted great buy very fast delivery many thanks hope to shop more at bakzo.com
thank you.
very fast shipping. very satisfied with the purchase.
thank you bakzo.com
Overview of Bakzo.com complaint handling
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Bakzo.com contacts
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Bakzo.com phone numbers+1 (407) 351-9153+1 (407) 351-9153Click up if you have successfully reached Bakzo.com by calling +1 (407) 351-9153 phone number 0 0 users reported that they have successfully reached Bakzo.com by calling +1 (407) 351-9153 phone number Click up if you have UNsuccessfully reached Bakzo.com by calling +1 (407) 351-9153 phone number 0 0 users reported that they have UNsuccessfully reached Bakzo.com by calling +1 (407) 351-9153 phone number+1 (800) 660-6036+1 (800) 660-6036Click up if you have successfully reached Bakzo.com by calling +1 (800) 660-6036 phone number 0 0 users reported that they have successfully reached Bakzo.com by calling +1 (800) 660-6036 phone number Click up if you have UNsuccessfully reached Bakzo.com by calling +1 (800) 660-6036 phone number 0 0 users reported that they have UNsuccessfully reached Bakzo.com by calling +1 (800) 660-6036 phone number
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Bakzo.com addressP.O Box 691171 Orlando, Orlando, Florida, 32869, United States
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I'm assuming you used a credit card, filing a dispute with the CC company is the best way to go. There is a bit of paperwork involved, but it shows the credit card company you are serious. Looks like that site uses Paypal, I recommend having an account with them, as they're easier to get back money with with scammers.
Although you probably shouldnt have waited these months. What does the tracker number say now?