Menu
Badoo Customer Service Phone, Email, Contacts

Badoo
reviews & complaints

badoo.com
badoo.com

Learn how the rating is calculated

4.3 1170 Reviews

Badoo Complaints Summary

375 Resolved
204 Unresolved
Our verdict: With a good resolution rate, Badoo generally handles customer issues well. However, it’s important to be proactive. Familiarize yourself with their processes and services. Reading through various customer experiences will provide valuable insights into how they handle complex issues.
Claimed
Badoo has claimed their business profile
Get notifications about new complaints and reviews of Badoo. We promise not to send you any unrelated messages.
Share
Write a review File a complaint

Badoo reviews & complaints 589

Filter reviews by rating
5
590 reviews
4
0 review
3
0 review
2
1 review
1
0 review
Sort by:

Newest Badoo reviews & complaints

ComplaintsBoard
W
5:46 pm EDT

Badoo Don't join

When you read the the info about membership the quote of fees in "nothing, nada, diddly squat" it gets not clearer than that... Should be nothing right? Well, the only authorized charged I ever gave them was to bump me up to be seen and they do show you the 12.49 charge and give you points. I never authorized any more after that! My cc bill was 191.00 in one month! Just called my cc company to dispute this and deleted my profile. I also want to warn all of you of some weird things that happened on my computer since joining. I had many viruses and had to get it serviced and that cost 200.00 just other day and the technician told me that site like badoo and facebook are causing computers to become zombies. He told me he has never see so many worms and viruses on one computer and that I was lucky I brought it in when I did. I was on my fb and I noticed yesterday a comment by me stated that "I was so happy that I was a tester for an I pad and got my free one just this morning and telling my friends they needed to do this". Thank god I saw this, deleted it and told my friends I did not post that statement. Most of my friends knew I didn't. I believe all these problems began with signing in with badoo... So beware stay away!

Read full review of Badoo
Hide full review
ComplaintsBoard
S
11:54 pm EDT

Badoo Horrible site

I just searched myself via google, and was shocked to find that badoo.com has me listed as "free online dating girl..." and then my name. This is slander, defamation of character, and needs to be addressed immediately. It can hurt my business reputation, can prevent me from being hired, and needs to be eliminated.

Read full review of Badoo and 8 comments
Hide full review
8 comments
Add a comment
W
W
Wereske
, US
Oct 05, 2012 6:54 am EDT

Mainly scammers I'm afraid if you stick to the free elements of the site.

M
M
mommabear29
Longview, US
Oct 18, 2013 4:21 am EDT

I can't opt out of emails from Badoo unless I'm at a computer and if I want to completely shut down my account, I have to be at a computer. I feel like I am being harassed by Badoo because I get dozens of emails a day from them. This is terrible business practices!

N
N
non -user
Pendleton, US
Jun 20, 2013 1:44 pm EDT

this worst site ever send people that have never chatted and they say they would like chat with you contacted the person and she told me about badoo they send to non users and say they are users please shut them down thanks

U
U
Unknwn
, Australian Ext. Territory
Feb 06, 2013 3:32 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Badoo is complete trash and borderline criminal business model. It EXPLOITS average users general social networking habits of accepting application linking, the high majority of which are COMPLETELY unaware that they're suddenly giving Badoo permission to HIJACK the users FB account for their own underhanded marketing schemes. No. That was not said as an over-exaggeration to prove a point. That is 'exactly' what it does, period. The entire Badoo website screams of needy/greedy call-to-action buttons, push-marketing techniques and strong, over-dramatic comments.

My profile deletion experience:
[First Page] Please.. don't go. [Second Page] We're so sorry, please take these 3 days free with superpowers and forgive us? [Third Page] Why would you leave us? [ Final Deletion Page] We don't understand, we can't believe you're gone... We'll send you an email to let you know your accounts been deleted... we guess...

Seriously? I can understand someone at Badoo may have thought they were being witty or creative. Making the website sound like... you're breaking up with it(?) when you delete your account. It's a great way to make the end user feel bad too! I'd like to say they won't be seeing ANY returning customers with manipulative garbage content copyrighting like that, but they will. Because they prey on peoples emotions and insecurities (the biggest things people who join sites like Badoo already feel to begin with).

Badoo. If you want a decent platform, build it on a decent and respectable business model. Right now you are a failing, begging trash of a site. To make it even worse, you're letting that show shamelessly.

I
I
I am a complainer
, SG
Mar 16, 2012 12:16 am EDT

I consider Badoo like a virus that uses your data to engage in a very questionable activities.
For example: Badoo SPAMS all your address book with "Message From you", they don't include the message but they do include your name so your friends are let to do 2 clicks to see the message but instead it automatically signs them in Badoo (using the data in your own account). They have in gray and little letters "by clicking this button you agree on our terms and condition". Signing to a site should be a CLEAR work flow of sharing your own data by typing your name, last name, user name, password etc so that it's CLEAR the intention of the user to sign up for their services. What they do is a TRAP (similar to the old "I love you" email message), to me they should be sued for such behavior but whatever. For us working in Enterprise we just put their own entire domain in our anti-spam (all their Emails are automatically dropped) and we filter their domain from our proxy so that users can't view anything related to Badoo. If you are a private user just open a new Email Account, Alert all your friends to remove their account from Badoo and that should fix it. Hopefully anti-virus will get smarter and filter out automatically those virus sites.
To AVOID at all costs as the majority of the people have realized.

E
E
evelyn soto
, PR
Jan 23, 2012 11:45 am EST
Verified customer This comment was posted by a verified customer. Learn more

i have been blocked from my account in badoo. i have submitted the neccessary evidence and i was not contacted by badoo to have my account fixed
i had sent the conversation and the situation to badoo. and no one has contacted me to have the problem fixed
my msn is zodiac118_@hotmail.com that is my badoo account

B
B
Badoo Support Team
London, GB
Jun 01, 2011 12:14 pm EDT

Hello,

This is the Badoo Customer Support Team, we can confirm that it's not compulsory to be added to Google and a user can opt out at any time via their Profile Settings. You will notice an option to 'Show real name to visitors from third-party search engines', if you click No you won't appear, alternatively if you don't include your surname users will be unable to locate you in Google. If you previously were included in Google this can take between 4-8 weeks for your information to be removed.

If you need any further help or advice please contact us via the web-site.

Kind Regards
Badoo Support Team

S
S
Sud1db
, GB
Jun 01, 2011 12:53 am EDT

Hi,

I'd invite you to contact them via their twitter account ( @badoo )because they've solved the same problem for me a while ago. It was a quick fix.

ComplaintsBoard
M
10:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Badoo False dating site

I got a email from badoo website and it says that I had a message from this lady I knew. But to read the message, I had to subscribe to the site, wich I did thinking that it was a similar site like facebook. Well almost 8 months later I get a phone call at work from my husband saying that I was on the dating website and looking for a man between the age of 31 to 45 and that I was on that website last month... Not true! I was lucky enought to delete my account with them and find some other complaints with this website to corrobarate my story... Unbeleivable!

Read full review of Badoo and 1 comment
Hide full review
1 comment
Add a comment
IronGrudge89
IronGrudge89
Mountain Top, US
May 13, 2011 10:42 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Why would you think that someone would message you through a website which you have had no previous affiliation with?

ComplaintsBoard
L
5:47 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Badoo - If you receive an any email that includes the words badoo it in anywhere, I would strongly advise that you delete it immediately

I received an email from a friend saying she had left me a message on a site called BADOO for me. She is German, so I received the message in German - I then clicked to view the message in English. I assumed it was a social networking site similar to Facebook for German people and that she was inviting me to join… How very naïve! I clicked the link to the...

Read full review of Badoo and 5 comments
ComplaintsBoard
N
4:46 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Badoo has left an official reply on this complaint.

Badoo Stay away from this spam house at all costs

This is a total scam, ripping off your well-earned money! Got there, went out in 5 mins, and after that, I got 20 emails, lol:) Most of them were from people from other countries, etc.. And Badoo also spammed my contacts lists with messages from "ME" ? I mean, wtf?

Stay away from this spam house at all costs!

Read full review of Badoo and 3 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
3 comments
Add a comment
Z
Z
Zainab Hassan
, US
Nov 30, 2017 5:50 pm EST

I Have never in my mind do such act someone we disagreed and I was just jokingly ... Out jealously he may act that way to blocked my account

View 0 more photos
L
L
LEISA RUSH
Muncie, US
Jan 29, 2013 10:12 am EST
Verified customer This comment was posted by a verified customer. Learn more

THIS WEB SIGH IS FULL OF "NIGERIAN SCHAMMERS" THEY WORK TOGATHER MAKING FAKE PROFILES STEAL YOUR INFORMATION AND GET YOU EXCEPT CHECKS FROM OTHER WOMEN YOU CASH THEM AND SEND THEM TO SOME PLACE IN NIGERIA OR OTHER OVERSEAS PLACE. THEY GIVE YOU ASSRESSES OF PROPERTY FOR SALE. ALWAYS GOOGLE PEOPLE YOU DO NOT KNOW DO BACKGROUND CHECKS ON THEM ITS WORTH THE MONEY YOU PAY TO FIND OUT BEFORE YOU END UP IN FEDERAL PRISON OR OWING THE BANK 5000 TO 50000 DOLLARS.
THESE ARE NAMES i KNOW TO BEWARE OF: DANIAL ANDERSON WESTFALL HIS PICTURES WERE STOLEN AND USED IN SCAMS ON WOMAN. THE PICTURES ARE OF HIM THE PERSON USING IT IS NOT! ALSO TREVOR BECK IS ANOTHER SCAMMER BIG TIME. PLEASE PLEASE BE WARE LADIES...I HAVE BEEN THERE I KNOW!

T
T
tommo662
Sydney, AU
Aug 14, 2012 5:53 am EDT

The site is completely f...ed. So many fake profiles.. Disgusting people posting dirty pics. Not to mention they charge insane prices just to view who wants to meet you?! Wat the hell they need to be shut down they are making millions of dollars for doing nothing it is so sick!

ComplaintsBoard
B
8:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Badoo has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Badoo - Fraudulent account creation and unauthorized personal data usage

Here is a very dirty way Badoo conducts business. Under the disguise of answering questions about your friends, the Badoo Facebook application takes advantage of access to your personal information and creates a public dating profile without your knowledge. To make it look as if it was a genuine account they even make choices for you by specifying variou...

Read full review of Badoo and 9 comments
ComplaintsBoard
A
4:00 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Badoo has left an official reply on this complaint.

Badoo Fraudulent

Anyone thinking of paying for extra services such as “super powers” on the dating site Badoo…DON’T! I have paid and recieved nothing. I have sent numerous emails to the site and recieved no reply!

Read full review of Badoo and 3 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
3 comments
Add a comment
J
J
Jeanzaza1
, CA
Nov 18, 2017 6:18 am EST
Verified customer This comment was posted by a verified customer. Learn more

I want to complain against badoo id [protected] dominic who is rude and never willing to help me and respond to my questions regarding badoo charges. Thanks

Badoo
Badoo
London, England, Greater London, GB
Jan 12, 2018 7:52 am EST
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Jeanzaza1

Hi there!
Thank you for your message.
We're very sorry to hear this. Please get in touch with us via Twitter or Facebook (BadooHelp) and we'll do our best to resolve this issue for you.

B
B
BadooHelp
Oxford, GB
Mar 23, 2011 1:08 pm EDT

Hi,
my name is Niccolo Formai and I am a representative from Badoo.com
I'm sorry to ear that your experience with Badoo is not as we hoped it would be.

Please, if you haven't done so already, complete the form at badoo.com/feedback and the support team will deal with your case as soon as possible.

I would like to apologize on behalf of Badoo for this inconvenient.
We are constantly working to improve our service on all fronts and constructive comments are very important in this process.

Thank you for your help
Kind Regards

R
R
Rose502
, CN
Mar 22, 2011 4:04 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Yes, this kind of message is just a scame.I got a same email from them before.And later they may call you and ask for collecting the parcel and pay the extra custom penalty...Be cautions!

ComplaintsBoard
N
9:34 pm EDT

Badoo Fraudulent account acquisition

I would strongly recommend to avoid Badoo like the proverbial plague. I was “left a message” by someone I know, and when I contacted them it emerged they had not written a message at all. Instead, it appears a Badoo Facebook app had started walking through their address book.

I haven’t got all of it confirmed yet (it’s hard to trace back everything that happened with non-technical people), but it is a fact that I was told a lie by Badoo, which was made credible by theft of contact details.

Read full review of Badoo and 5 comments
Hide full review
5 comments
Add a comment
K
K
karavi
, CY
Oct 27, 2012 8:17 am EDT

Dear all,

As to the payment problem I am facing, please note that just some time ago I made a payment to another account with my Internet visa cart and without any problem.
This is mean that the problem is at your site.
Please look after it and inform me accordingly.

Thank you
karavi

A
A
aester
Los Angeles, US
Aug 03, 2012 10:35 am EDT

Badoo is a haven for scammers. 99% of the women are from Ghana and you can tell the website does not have any type of filtering system to show IP address correspond to where members are really from. The girls are not shy as they will tell you, the majority of them that they are from Ghana or some other country in Africa. Gimme a break when do you see babes that need a date? This is supposedly a dating site though most of the women claim they have no cam so you cannot verify photo with chatter, dead giveaway! This site is probably run by some pot bellied 40 year old guy sitting in his mother's basement. Do not give your information to anyone or anything on this site.

D
D
DarleneW
, US
Nov 10, 2011 2:57 am EST
Verified customer This comment was posted by a verified customer. Learn more

READ Below of my Email Sent to Badoo Social Network as to why I deleted my account with them:

To Badoo Representative/Support

I am sending this email to you in regards to cancelling my Badoo Account Completely and would appreciate a CONFIRMATION back to me that it is Fully Deleted.

I am extremely disappointed in the social network website sad to say but there seems to be some on this website with FALSE IDENTITIES! I actually sent to you a few men on this site and using the same type of story and ALL CLAIMING TO WORK IN NIGERA! I never got a reply from Badoo about this?

Seems some of these men-

1. Use false picture's probably hacking images online to use

2. They claim to live somewhere in the US when listing on Badoo.

3. Some even claim they are widowed-a trend of a few men

4. Several when you chat claim to have been living in the UK and only reside in the US for work, but then claim they now work in Nigeria

5. Those whom supposivley claim either US or initially UK can't even use proper grammar relating to the English language. It is one thing for a person to be honest of their origin and not having command of English and try too sure understable but to lie well sad!

6. They all seem to chat with you and then want to have you send them your email because they claim the Badoo
site chat lags too much, which I never have a problem with.

It is one thing to be upfront stating where you reside via even Nigeria but all of these men use a similar story line as if following some sort of script as stated above give or take.
Badoo seems to have no security in regards to checking and making sure people email's when
they make an account on Badoo are truly theirs which you could have a search engine to see if their IP ADDRESS is VALID!

For Anyone having issues of how to contact Badoo to get your account Deleted just email your request as I did to
support_en@badoo.com
They Replied saying it may take up to 1 or 2 months to delete all my information. I find this quite daunting and ridiculous since anyone can delete, with technology today in a nano second! Unless Badoo has many complaints that they can't seem to keep up with!
I hope this helps others and be mindful diligent when signing on to any social network...Good Luck!

B
B
Badoo Complaint
, RO
Apr 04, 2011 9:05 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I posted this as separate complaint, but I'm attaching here the details as well as this might help readers of this thread to get a clearer picture of what they are getting into if they allow the Badoo Facebook application access to their personal data, so here it is:

Under the disguise of answering questions about your friends, the Badoo Facebook application takes advantage of access to your personal information and creates a public dating profile without your knowledge. To make it look as if it was a genuine account they even make choices for you by specifying various criteria that you are looking for in a date. So, you end up receiving dating requests from all sort of freaks although you are not looking for any dates, whatsoever. Okay, so far so good, you can ignore those and treat them like spam in your inbox.

But, what do you explain to your friends when they search for your name in Google and they see that according to this profile, you are open for dating, but at the same time have a successful marriage with 3 children? What about the husband himself? Well, it gets even dirtier than this.

Next, try to clean your public image and delete the profile: surprise, it doesn't work since you are not the one who created it in the first place, it was the Facebook application that created it and their system is configured in such a way that only those who personally created a profile are allowed to delete it. Since you never personally created the dating account you are out of luck.

Next logical thing is to file a complaint with their support department to have the account deleted at their end. Do they respond? Nope.

And here is how they artificially boost their membership base to trick their potential legitimate users that they become members into a large dating site.

I think this application should be banned from Facebook as it uses way too dirty methods taking advantage of the access that they get to Facebook users personal data.

B
B
BadooHelp
Oxford, GB
Mar 18, 2011 3:05 pm EDT

Hi,
my name is Niccolo Formai and I am a representative from Badoo.com
I'm sorry to ear that your experience with our Facebook Application is not as we hoped it would be.

Our Facebook App is basically a question&answer game where users can answer questions about
their friends; players then have the opportunity to post a link to their friend's wall to encourage them
to view the answer and try the application.
The reason why you could not see the answer at first is probably related to the fact that you have to
answer questions as well before being able to view what your friends said about you.

Furthermore, the only way Badoo's Facebook App can collect information from users, in order for it to work, is when granting access upon the install;
you can revoke this grant anytime from your Facebook Privacy Settings page.

We are constantly working to improve our service on all fronts and constructive comments are very important in this process.

If you have any questions please contact www.badoo.com/feedback ;
I would like to apologise on behalf of Badoo.com for any inconvenience.

Kind Regards

ComplaintsBoard
S
2:20 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Badoo has left an official reply on this complaint.

Badoo Very unhelpful company

Hi signed up for badoo a while back and have recently found the time to get nore involved with it...Accept I have now forgotten my password and have several times been through all the correct procedure of retrieving it and when I check my mail the password does not arrive (yes I also checked junkmail). I have sent at lease 8 separate message to the so called help facility asking for assistance with this and I still have not had an answer from this company. I would expect that with the growing competition of these social network services the level of service would be a little more acceptable. I cannot just open another account either as I have some valuable contact info on that particular profile as well as the fact that I do not wish to use another e-mail address except my own.

Read full review of Badoo and 80 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
80 comments
Add a comment
J
J
Jaiul Khan
, US
Dec 11, 2023 10:08 am EST

Hi too many Racite female on badoo and nasty and ignoring, horrible

D
D
Dan Calver
, US
Dec 02, 2023 5:25 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Hi,

I believe I was wrongly banned from using the app.

View 0 more photos
N
N
Nazier Felix
, US
Nov 25, 2023 9:09 am EST
Verified customer This comment was posted by a verified customer. Learn more

I purchased twice the premium for 1 day. And both times the money was deducted from my bank account but the service never activated.

Purchase was done on the 17th of November and again on the 19th with no activation.

T
T
Theresa Breen
, US
Nov 19, 2023 10:01 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Hi

Just went on my badoo account & my photos are gone. I did not delete them. Does this mean I have been hacked. Advise please

Regards

Theresa

L
L
Laurent Bourgeois Gauthier
, US
Oct 22, 2023 3:36 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

A got ban of the app

Tcheck what I am baned might be a mistake if not or a fals conplain

If no Well ist all good, but a want to be unsucribed of the paying service

If I don't a have an answer all call my bank and tell them to block further payment toward badoo

Forest.gum@hotmail.com

H
H
Hedgepiggle
Hinckley, GB
Oct 22, 2023 4:16 pm EDT

I can't make a new account because my email is in use but I cannot get any emails to reset my password and get on to my account.

A
A
ajeb24
, US
Oct 11, 2023 7:17 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Badoo continues to charge me. There is no subscription of badoo under my Google play account. They are ghost charging me. It's been going on at least 3 years now. It's 19.99 a month so it hasn't been high on my radar but I unsubscribed years ago that's why it's not on my Google play account anymore. I want every penny back!

M
M
Malithedog1234
Airdrie, GB
Oct 11, 2023 5:15 pm EDT

Can't get logged in to my account

C
C
Cs transport Coordinator
, US
Oct 11, 2023 12:22 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

My account is blocked for unknown reasons kindly check

View 0 more photos
J
J
jackie_0701
, US
Oct 11, 2023 7:05 am EDT
Verified customer This comment was posted by a verified customer. Learn more

please permanently delete my existing photos under Badoo account name jackie0701 i have found a partner and i will be back if this didn't work again

email jacquilyn0701@yahoo.com

thank you

View 0 more photos

Badoo Customer Reviews Overview

Badoo is a dating-focused social network that offers a platform for users to meet new people. With a user base that spans across the world, Badoo provides features such as chat, photo and video sharing, and instant messaging. Users can create profiles, connect with others based on location, and use search functions to find individuals who share similar interests. The service is accessible via their website and mobile applications, catering to a diverse audience seeking social connections and potential dating opportunities.

Badoo In-depth Review

User Interface and Design:

The website layout and navigation of Badoo are user-friendly and intuitive. The design is visually appealing, with a modern and clean aesthetic. Users can easily navigate through different sections and features, making it easy to find what they are looking for.

Registration and Profile Creation:

The sign-up process for Badoo is simple and straightforward. Users are required to provide basic information such as their name, email address, and date of birth. Profile customization options are extensive, allowing users to add photos, write a bio, and specify their interests and preferences. Privacy settings are available, giving users control over who can view their profile and personal information.

Matching and Search Functionality:

Badoo's matching algorithm provides accurate and relevant suggested matches based on users' preferences and interests. The advanced search options and filters allow users to narrow down their search criteria to find compatible matches. The compatibility algorithms take into account various factors to ensure better matching results.

Communication and Messaging:

Badoo offers a variety of messaging features and options for users to connect with each other. Users can send messages, emojis, and virtual gifts to express their interest. The platform also provides chat rooms and forums for users to engage in group discussions. Additionally, Badoo offers video call and voice chat capabilities for more interactive communication.

Membership and Pricing:

Badoo offers both free and premium membership options. Free members have access to basic features, while premium members enjoy additional benefits such as advanced search filters and unlimited messaging. Pricing plans for premium membership are available at affordable rates, and the platform accepts various payment methods for convenience.

Safety and Security:

Badoo implements verification processes for user profiles to ensure authenticity. Users can report and block individuals displaying inappropriate behavior, and the platform takes swift action against such accounts. Measures are in place to prevent scams and fake profiles, providing a safer environment for users.

Mobile App Experience:

Badoo offers a mobile app that is available for both iOS and Android devices. The app provides the same functionality as the website, allowing users to access their accounts and use the features on the go. User reviews and ratings on app stores are generally positive, highlighting the app's usability and performance. The app is synchronized with the website, ensuring compatibility and seamless transition between devices.

Community and Social Features:

Badoo has a vibrant and engaged user community. Users can engage in various social networking elements, such as liking and commenting on each other's profiles. The platform also offers virtual gifts that users can send to express their appreciation. Badoo organizes events and meetups, providing opportunities for users to connect in person.

Success Stories and Testimonials:

Badoo has numerous success stories of real-life matches and relationships. Satisfied users have shared their testimonials, highlighting the platform's effectiveness in finding compatible partners. The platform also provides statistics and data on its success rate, giving users confidence in its capabilities.

Customer Support and Assistance:

Badoo offers reliable customer support that is available and responsive. Users can contact support through various channels, including email and live chat. The platform also provides a comprehensive help center and FAQ section for self-assistance, addressing common queries and concerns.

Overall User Experience:

Users generally report high satisfaction with their experience on Badoo. The platform stands out compared to other similar platforms due to its user-friendly interface, extensive features, and active community. Recommendations for improvement include enhancing the matching algorithm and providing more personalized suggestions based on user preferences.

Pros and Cons:

Key advantages of Badoo include its user-friendly interface, extensive profile customization options, and a vibrant user community. Limitations to consider include occasional fake profiles and the need for further improvement in the matching algorithm. Unique features of Badoo include its virtual gifts and the organization of events and meetups, fostering a sense of community among users.

How to file a complaint about Badoo?

Here is a comprehensive guide on how to file a complaint or review about Badoo on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Badoo in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Badoo. Mention key areas of concern, transactions with the company, steps taken to resolve the issue, personal impact, and the nature of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint or review about Badoo on ComplaintsBoard.com.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Badoo customer service

Website

badoo.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Badoo?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Badoo Customer Service. Initial Badoo complaints should be directed to their team directly. You can find contact details for Badoo above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Badoo. Discuss the issues you have had with Badoo and work with their customer service team to find a resolution.