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1.1 132 Reviews

Backpage Complaints Summary

2 Resolved
130 Unresolved
Our verdict: If considering services from Backpage with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Backpage reviews & complaints 132

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M
3:40 pm EST

Backpage ads changing again - for the worse!

I honestly don't understand why Backpage feels the need to once again, change the way we can post an ad under the dating category. Why are they taking awy the option for us to post a clean ad to help ourselves stand out? My ads have gotten flagged, community removed (and were clean, with no vulgar language or pics) but yet I see tons of these types of ads in the feed. WTF? With all the money they make, I know they can stop this from happening. Instead, they are now forcing everyone who puts up a new ad to use a phone number. There is no way anyone is going to make money like this. They are hurting people who need to put food on the table and at a bad time of year. What they're charging $7 per ad in NY, is a complete rip-off as well, especially to end up posting a lousy phone number which will get overlooked by the title ads that are still running. I can not believe it has come to this with BP and advertising. I hope something is done about it. If you are reading this, please please start a massive complaint to BP about this. The only way change can take place is in numbers. They are messing with people livelihoods.

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U
9:46 pm EST

Backpage posting in wfm section

Why is the dating section posting requirements always changing? Now its just a phone number that shows up. There is no room for a title. WTF am I paying for? Before that bp was asking for a social media link. Whats next my [censor] ss number. There is no box for location, invest in more bandwith since u are charging 10.00 an ad.

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MarissaNY
, US
Dec 01, 2017 3:21 pm EST

I agree. I just noticed this the last few weeks and now that I want to put up more ads, I have to enter my phone number. This is terrible. I don't know how anyone is going to stand out and make any money this way. They are hurting people at a very bad time of year too. I don't know why they have to do this... ? To pay $7 per ad and only be able to list a phone number is a massive rip off. It's also not fair that there are still a bunch of people who are able to use the old adds. If I were browsing, I'd sure skip over the phone numbers and go to the adds. But I'm sure BP knows this. I hope something is done about it.

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Y
6:06 am EST
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Backpage massage

My wife placed an ad for her business on Saturday November 25. When placing the ad, she accidentally submitted $700 instead of $70, like she normally does. She contacted her bank Saturday after she discovered her mistake, but they were unable to help her. She is now not seeing the $700 on her Backpage account and needs some help to reverse the charges. She places ads daily and is not seeing the correct credits at this time. Can you please email her at [protected]@icloud.com and help her with getting her situation resolved. Spanish is her primary language, so a Spanish speaking customer service rep. would be helpful.

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9:23 am EST
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Backpage backpage website

I'm not sure why but every time I go to the website it tells me access blocked, and that a duplicate page or something like that. It said I could be at risk for the website to use all my in and I'm really irritated. I don't understand what's going on. I respect the terms of service and I paid money to use the site. Please help ASAP. It's been down since last night.

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Update by Teenytiny
Nov 26, 2017 9:26 am EST

I’m sorry that didn’t make sense.I can’t access backpageand i wanttobynderstand my access is blocked.

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C
8:11 am EST

Backpage women>men

I am so sick of this. I advertise on women searching for men, just for massage. I have spent hundreds of dollars down the drain for flagged ads. On back page, I have seen "cum" shots, transvestites, people threatening me that if I don't offer sex they will flag me, and so on. I would love to be able to go to the gym, not wasting money, and actually being able to put money in my savings. Yes, I know women>men is quite tricky after censorship, though my ads are clean. Many of other ads are very graphic. Please stop the flagging.

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S
3:37 pm EST

Backpage I can't update my ads for some reason and I have like 30 dollars on there.

It says my ads are successfully being updated but when I check from my other device its showing the old ads and there are know new ones under my account. I can't send the bitcoins and exchange them through my other backpage so therefore im just stuck with a account I can't use for anything. It will be fine if I could just get the bitcoins on my other account or unlock my main 1.

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J
8:57 pm EST

Backpage personal ad in orlando women

A female came to my resort, we chatted, I showed her around and then she asked me if I could pour a drink. When I went in the other room she stole my money and took off down the stairwell out to the parking lot and took off.
Her ad's are all on orlando backpage and these are her posts:
[protected] orlando
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
All of these ads are for the same girl. She is a con artist and unfortunately I trusted her and got robbed!
Beware of this woman!'

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7:05 pm EST
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Backpage my paid ad keeps getting deleted - says 'community removed'

Hi.. My last two paid ads have been deleted. On my account, it says 'Community Removed'.

I have lost $4 over this, but I am not really concerned about that. I would just like for my paid ads not to be deleted anymore.

My ads were deleted on 11/15/2017 and 11/10/2017.

The email I use to post ads is [protected]@gmail.com

Thanks for your help,
Emma Summers

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Aloveidont
, US
Mar 28, 2018 12:04 pm EDT
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Ive tried starting a whole new bp account and started using pictures with any watermark on any of my pics. Also i use a real bland website link and so far its been working ive had 4 at the most get deleted. And of course over 8 hrs another ad gwt deleted but i think it's competion flagging them. I know for a fact if it gets deleted within 5 mins its bp. Other girls cant make sure [censor] come down that quick. Hope it helps anyone!

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Aloveidont
, US
Mar 28, 2018 12:04 pm EDT
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Replying to comment of Aloveidont

***With out any watermarks on my pics

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Hialeah Martinez
, US
Mar 28, 2018 11:47 am EDT
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I am having the same problem! I have lost over $300 from posting ads in the dating section as well. I don't post nudes and I put up classy photos along with screenshots of my websites where I have reviews and also a correct person link to my blog. My ad gets taken down within 2-3 minutes. I didn't know if it's competition or maybe bp doing it automatically since I have so many flagged ads in my account. I haven't had this issue before. It started recently. I have over 100+ ads and barely any got community removed until 3 weeks ago when I traveled to other states. Even revisited certain states where most my reviews came from and I'm getting my ads removed left and right. It's stressful. Any feedback would be welcomed. Maybe I should just stick to my home state lol

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Hialeah Martinez
, US
Mar 28, 2018 11:48 am EDT
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Correction: personal blog

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Aloveidont
, US
Mar 14, 2018 8:26 pm EDT
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Anyone can help? I post an ad and immediately it gets removed within 5-10mins i dont post anything inappropriate or explict i have the proper weblink i used before a couple of days before. . I wasted 8 paid ads on women seeking men section and all keep getting deleted says community removed i dont believe its other girls deleting my ads its way to quick although i have had almost 250 ads posted in the same account i dont know if that would be an issue? I see other girls with way too explict pics and their own twitters/Instagrams on their ad.. seems like everywhere i go different cities & states im having trouble! Anyone else going through the same? Please help!

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Hialeah Martinez
, US
Mar 28, 2018 11:50 am EDT
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Replying to comment of Aloveidont

I'm going through the same! I'd really like some answers as well. I do feel less stressed knowing I'm not alone in this struggle. Hopefully you and I can get this fixed it's just not fair to people who are being honest and sincere.

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Chris Cobb
, US
Dec 18, 2017 3:27 pm EST

BP is not removing your ads, it's your competition, they are reporting your ads & they are automatically being removed. Sadly this happens a lot, it's like the old hookers, kicking the new pretty girl off the corner, because she looks better.

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C
2:02 pm EST
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Backpage its not allowing me to post or renew my account

Ive been trying to renew my post on backpage and Im having alot of problems. I havent posted sense August due to a surgery I had in September, but Im ready to work again. It was surprising when it said I have to put social media. I think thats being intrusive, never the less I put my facebook as my social media and it keeps saying its not correct, can you please help me.

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Laceylove42
, US
Nov 15, 2017 10:10 am EST
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I am having the same problem it want take my social media account can someone help me please

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dieannadoll
, US
Nov 29, 2017 10:59 am EST

I'm also having problems with my social media account. Please help me to answer correctly so I can proseedin posting my add.

ComplaintsBoard
C
7:35 pm EST

Backpage sexual

My number is on here and I never put it on this nasty site I'm not a prostitut and I want to be off of here please I have a kid and a job that I can not lose over this crap my number is [protected] I need this off of here now! My name is Courtney I don't need my number on here it's nasty and I'm not that kind of person so please take my number off of this site please

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Z
9:21 am EST

Backpage buy credits

I obtained a $50 Best Buy Gift card, which I sold to BackPage and after entering I usually check to see if it was processed because for some reason it doesn't process correctly. But anyway after I sold said Gift Card the funds were not added to my account which would have been $56 with some change because of the +10% bonus for using Best Buy. I then re-entered said Gift Card and BackPage informed me the Gift Card was already received, it's been almost a week and I haven't received either my funds or any messages from Backpage regarding this issue. It's only $50 but this should be handled a little better or at least respond to my email regarding the situation, at the moment I'm not sure if I trust BackPage enough to sell any more Gift Cards or continue using their service. This happened on 11/06/17 at the Publix Store on 400 E Central Blvd, Orlando, FL 32801 at approximately 10am, payment was in cash so I don't really have any proof other than what information BackPage has. My email associated with the account is [protected]@icloud.com. The Gift Card was not defective as it was considered received, The physical card was discharged after uploaded as it usually takes 1 hour to acquire the funds and I thought it was gonna go through like normal.

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4:42 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

Backpage - posting ads requiring social media account

I am now unable to create a new ad or edit an existing ad since it appears Backpages has added a new requirement: A Social Media Account or Profile. I do not have a social media account that I want associated with my ad. There is no purpose for that. Backpages should make this feature "optional", not a required field. If Backpages fails to remove thi...

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T
5:04 pm EST

Backpage I wasn't credited my bitcoins to me account and now my account wont let me post

I purchased bitcoins yesterday amd had them transferred to my bp account.. I received an email saying I was credited but nothing has appeared.. I have called and emailed u since yesterday with no response.. And now I am unable to post.. I keep getting that opps message.. Whats going on.. I need answers and this fixed asap

Dating
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My email [protected]@gmail.com

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1:36 pm EST

Backpage ads taken down after I pay

No way the community is flagging my ad, I think it's backpage doing this to us to get us to pay more money! They're not fixing anything, it's a joke! All my ads are being flagged and no response from them! I'm so sick of them, they're about done so they're taking all the can from us! We need to just stop posting and giving them anything maybe they will fix it then. I'm so mad I won't stop until they make it right and I'm not giving them a dime again until and I've been with them for years! They're messing up big time

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Emma Summers
, US
Nov 15, 2017 7:12 pm EST
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I just submitted this same complaint. My past two paid ads have been deleted. My account says 'Community Removed'.
This has never happened to me before, and I have been posting on bp for almost 3 years.

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S
1:49 pm EST
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Backpage my ad been flagged

I paid for an ad twice today it got flagged I email Backpage twice and never gotten back with me at all I try to call their 800 number no response I think it's wrong when you pay for an ad and flagged my ad twice . I think it's bogus! This is happened several times never gotten a refund you flag my ad for no reason I'm not sure why it be Community remove anyways I'm tired of my ad being flagged all the time for no reason.

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Emma Summers
, US
Nov 15, 2017 7:11 pm EST
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I just submitted this same complaint. My past two paid ads have been deleted. My account says 'Community Removed'.
This has never happened to me before, and I have been posting on bp for almost 3 years.

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T
4:37 pm EDT
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Backpage massage posting

Please call me asap and tell me where my $150.00 money is and why it has not posted as my credit. You got it thursday is this week. Then today I bought a walmart gift card and sent$ 16.00 which you have not posted that credit either. I would like to know what is going on? It is keeping me from working. Cathy at [protected] posting is for massage money order #r207660063920 sent 10/31/17 to posting solutions/back page to arrive thursday 11/2/17 sent from prestonwood p. O 5995 summerside dr. Dallas, tx sent first class domestic certified mail

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6:42 pm EDT

Backpage ad posted without my consent

To whom it may concern ;
An ad was posted recently without my consent using real photographs of me but listed under an email that isn't mine, and I request it be removed immediately . As title is Monica (Jones) Sexy [censored] MILF- 35. The Facebook link associated with this post is also a fake account that I can't get into. Please remove all ads and post with my photographs as soon as possible. Please contact me at my email address or phone number listed below with any questions, concerns, or additional actions I may need to take to have this account removed. Thank you for your help.

Regards,
Jen Slyvester aka Monica Jones ?
Email address: [protected]@gmail.com
Phone number [protected]

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9:06 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

Backpage - social media and profile

On backpage ad format you added a space that asks the ad owner for social media or profile. If the space is left blank the ad wont post.. What info do you want in this space? There are many people who do not use social media to protect their privacy. You can not put potential baxkpage ad owners safety and pri vacy at risk by linking a backpage ad to their...

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3:35 pm EDT

Backpage buying credits

Wow I never thought a reputable site would advertise to purchase credits from a complete scam. I used bitcoin4backpage.com and was robbed. Backpage advertises this site to buy credits. It’s all on their site. Someone is getting rich off this scam. $25 gift card stolen by backpage. In my photo you can see where backpage directs us to purchase credits on these sites. Unfortunately they’re all scams. Smh shame on you backpage

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An Unhappy Women
, US
Nov 26, 2017 10:30 am EST

Backpage is the worst kind of thief out there! As others are saying is true. Our ads that we PAY for are any where from a dollar a single post up to five dollars. They are simply stealing our money because they no longer have the adult section so they are re cooping their losses by stealing from the hands that feed them. No wonder Eros is the number one site. Its just a matter of time before bp is no longer. Its sad that they steal from people who HAVE to post on their site in the first place. None of us want to be there in the first place. For most of us we have a situation in our lives that either we're unable to get a job or all of the other millions of reasons a person has to use that forum. Also do NOT send them more than $20. at a time. They haven't cashed a $50.00 money order through Amscot. When i mail in my payments i keep mentioning to them the non credited money order with the money order number. I my have forgot to put my new number cause i wasn't exactly sure i had the new number right but i know for fact that i pit in my email address. I write clearly. My suggestion is start asking around for other forums. Angry [censor]!

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Emma Summers
, US
Nov 15, 2017 7:18 pm EST
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I had the same issue! I lost a lot time on the internet trying to figure out bitcoin, and $10. Lots of headaches..
Anyways, I only send bp money orders now of $10 or $20.

ComplaintsBoard
C
10:31 am EDT

Backpage backpage credits

I have emailed BP twice about this. I paid 25$ in total to buy 18 credits so that I could post a few ads. I cannot find them and I know they're not showing up because I've even google searched them and have had nothing come up for replies. I would either like all of the credits refunded or for them to fix the ads so that they show up and aren't marked as spam, and the dates reset since it says they've been LIVE for 2 days when they're not even showing up. Please fix this now.

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Bestever
, US
Oct 26, 2017 6:50 pm EDT

Where you able to fix the issue? .my ads are being ghosted when I post them they stay up for 5-10mins and then they are gone when you contact back page theirs no answer and now they have a thing when u post the ad it says there’s too many words in the ad and to remove some but it doesn’t allow you to post it just says the ad will go live in 30min and if it doesn’t then email them but they don’t respond.

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