Menu
Backpage Customer Service Phone, Email, Contacts

Backpage
reviews & complaints

www.backpage.com
www.backpage.com

Learn how the rating is calculated

1.1 132 Reviews

Backpage Complaints Summary

2 Resolved
130 Unresolved
Our verdict: If considering services from Backpage with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for Backpage has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Backpage. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Backpage reviews & complaints 132

Sort by:

Newest Backpage reviews & complaints

ComplaintsBoard
J
1:59 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Backpage credit purchase

I was sent $500 value money order in 11/09/2017. And u guys cashed on 11/16/2017. But I still did not get the credits. I was try to call this number [protected] and sent several email to them, but still did not get right answer from backpage. My email address is "[protected]@yahoo.com" And phone number is [protected]. Pls contact me as soon as possible. Thanks

Read full review of Backpage and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
mama2018
mama2018
Chicago, US
Apr 06, 2018 12:05 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

at last, how long u got the credits ?

ComplaintsBoard
T
12:05 pm EST

Backpage an add

Hi I had a problem couple months ago where an ex took some prove photos of me and put them on your site and tried to Solicitate me( on backpage). I have contacted you guys before and you have sence taken those adds down. But I have people contacting me on snapchat cause those adds are on your sister sight list crawler. I was wonder how I can have this takin down. This is Absolutely embarrassing and degrading . Is there and way you can help or tell me how I can have tthese adds taken down. You can email me at daniel.[protected]@yahoo.com

Read full review of Backpage
Hide full review
ComplaintsBoard
M
5:36 am EST

Backpage social media spot

Wtf do u want and need to pit in that spot ?! I have made up my stagename..a facebook page a twitter account and a link for kingdom99 and it says im wrong ! What gives?! Because of your bs im losing my apartment ! Ill be homeless with 3cats with nowhere to go because i have no money and i cant post anywhere! I will sue the fck out of you guys for other things ...

Read full review of Backpage
Hide full review
ComplaintsBoard
M
3:36 pm EST

Backpage an old ad

I had posts up on your site over a year ago and now my old posts and some fake reviews are all over some random [censor] website ESCORT Babylon! I have people still contacting me and harassing me! I went through your site over a year ago and now these posts are now put on somewhere else and they are saying you allowed it and gave it to them?! I need my info and posts off this site ASAP or I'm gonna have to take further steps to look into this and I'm sure it's gonna get a lot of people in trouble!

Read full review of Backpage
Hide full review
ComplaintsBoard
M
1:28 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Backpage your phone number cannot be used as only physical mobile devices are supported.

I have been using the site Backpage for years now & have never had this problem before. My ad expired & this phone number verification has caused me not to be able to use your site properly anymore. I don't understand why my number can not be verified. Please help me in fixing this problem so I can use the site again without this interference. Thank you.

Read full review of Backpage
Hide full review
ComplaintsBoard
S
5:34 am EST

Backpage a girl stole my money and left.

Through the backpage, I contacted a girl in Las Vegas in January 01 to come where I stay and have fun together. When she came, she asked for tips and I told her that I don't any more money to give her tips. She accepted to get $160. After she hold the money, she threatened me to call the police and she left the room. She did not do what I wanted from her. And at the same time, I was afraid if try hard to get the money back, she will call the police and I don't want her to do that. I'm very sad she threatened and stole $160 with no any providing services. So, hopefully, you can contact me through my phone number and see how we can solve this problem. Also, when you give me a call I'll give the girl's phone number to contact her.

My phone number is : +[protected]
My email address is: Florida.[protected]@hotmail.com

Read full review of Backpage and 2 comments
Hide full review
2 comments
Add a comment
M
M
Mr. West
, US
Jan 17, 2018 12:37 pm EST

This ad is a scam

View 0 more photos
T
T
trina.ballcrzy
, CA
Jan 04, 2018 12:35 am EST
Verified customer This comment was posted by a verified customer. Learn more

its like if a weed dealer rips u off. u take the L b.

ComplaintsBoard
T
5:01 pm EST

Backpage unable to edit my ad

I have been unable to edit my ad therefore having my heading stuck as available Monday 11-4pm which is affecting my business for almost 2 weeks now. I have even paid to move to top but am nit getting calls due to being unable to edit my heading which I have done everyday for 2 years. Also the body of my ad has never changed and it's saying it's too long. This is not right and is wasting my money. Hopefully you can correct this or I may have to publish elsewhere. Please rectify ASAP

Read full review of Backpage and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
C
C
Chris Cobb
, US
Jan 15, 2018 11:23 am EST

Just create a new ad~ that will solve all your problems.

ComplaintsBoard
M
5:04 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Backpage backpage money order credits

So from what I see, backpage is stealing your money! I'm also a victim. I bought a money order for $30 and mailed it in in Dec 13 2017 well that credit is still not in my account. What the hell is going on? I've mailed money orders before and I would see my credits within 3 to 4 business days! Now I don't know what the hell is going on with backpage? I been making my payments through Tarsap, but they charge a lot. If I buy a $10 credit, they keep $5 and add the other $5 to my backpage account. Plus BP charges $7 per ad, meaning I have to buy $20 credit on Tarsap so they pocket $10 and add the other $10 to my BP account. That's like $20 per ad! Backpage needs to be shutdown this time for FRAUD! Stealing peoples money is not good!
My account is [protected]@gmail.com
I think posting on Myproviderguide is way cheaper and easy to use! Girls and guys move there instead! Or CityVibe-

Read full review of Backpage
Hide full review
ComplaintsBoard
C
11:04 am EST

Backpage misprint in ad listing

There has been an add posted on backpage with my phone number as the contact. I've been getting numerous text messages because of this and I am not happy about it! Please have this ad removed ASAP. I've had to block numbers that have been texting my phone and it's very frustrating and uncalled for. I would like this removed right away. I'm tired of having to block numbers or reply to text messages of people I do not know looking for some kind of woman to satisfy their needs! This is NOT ok!

Read full review of Backpage
Hide full review
ComplaintsBoard
G
4:00 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Backpage backpage no title, body, or location

This Is Really Affecting My Business As I Live In Chicago. I Am Posting In The Women Seeking Men Dating Section And Not Being Able To Post A Location People Are Calling From All Over The Place And I Can't Get Any Clients For My Specific Location. I Really Need To Let People Know Exactly Where I Am. I Miss Being Able To Make My Unique Ad Title So I Can Stand Out From The Rest Of The Ads.. Now My Ad Looks So Dull. I Miss Being Able To Tell People About Myself In The Ad Body. Is There Any Way You Guys Can Switch It Back? Its Affecting My Business Severely

Read full review of Backpage and 5 comments
Hide full review
5 comments
Add a comment
C
C
Crissy Cross
, US
Mar 27, 2018 3:14 pm EDT

please place your ads in the MASSAGE Area with your TUMBLR acct. you can write more in there without being too specific. I only go there to massage .. I know that bp clients are flakey and cheap but I get few now and then.. AVOID backpagedollars.com STOLE from me I complained to bp support and nothing.. I use the seedy paxful for bitcoins but for 25 u get 18 bitcoing and then buy credits for backpage and gets down to 16 credits ..

C
C
Chris Cobb
, US
Dec 23, 2017 7:05 am EST

I think BP caught on with all the girls going to massage section, so they have limited the text to only 140 words now~ you can barely describe yourself, let alone your services in 140 words. So i photoshop my own text & placed it into a photo~ yes it's small, but when you click to enlarge within ad, comes up regular size. Also like the person said above, create your own webpage & place link in social media section, any teenager can create a webpage for you. Now the worse thing you can do is nothing & just pay $$ to list your phone number, with 100 other people, believe me, no one is going to scroll number to number, trying to find someone. That's just a waste of $$, especially if your 75 numbers down the page. Sometimes you just have to be a little creative, until they through in the next road block.

M
M
Ms Kitty415
, US
Dec 20, 2017 7:29 pm EST

Yes this sucks and its making it really hard what u can do is create a very detailed social media link like i did from my google plus page and it also links them to my website. I am a fbsm provider but i also post on other sites like nightshift.co, myscarletbook.com, and www.eros.com I also post in the massage section on BP seems to be working but its still a little slow.( God bless regulars) I also wrote a bio in a pic creater app and posted it on my ad. Them doing this is going to make it harder but if you do these things it also makes you stand out and if a guy click your ad and link. I promise he will call rather than texting and calling all the other girls because u look more professional and everything is already outlined for him. Good luck and be safe this is also open the door to weridos and every guy thinking then can call you all hours of the night and you offer every services so I also did this for safety.

L
L
Lizzy Luv
, US
Dec 17, 2017 10:35 am EST
Verified customer This comment was posted by a verified customer. Learn more

Some girls have location and wording on their ad. How do you get to do that?

C
C
Chris Cobb
, US
Dec 15, 2017 7:24 am EST

I agree, but i think they are just covering their butts & may be time for all of us to put the closed sign up & get a job. Can't sit at home now, hoping the clients decide to click on your "phone number"

ComplaintsBoard
J
10:15 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Backpage ask for credit

I was sent the value $ 600 best gift card and $500 money order the same day on 11/09/2017 with certificate mails, only gift card the value $ 660 were received on Thursday. But the value about $500 I still didn't receive yet. And i wrote on money order email address is wrong. The correct one is "[protected]@yahoo.com" pls check for me as soon as possible.

Read full review of Backpage
View 0 more photos
Update by Jenny422
Dec 14, 2017 10:17 am EST

I didn't receive any credits from backpage about $500 money order. You guys received my money order and cashed on 11/16/2017. My email address is wrong, the correct one is "jennycui422@yahoo.com" pls double check for me

View 0 more photos
Hide full review
ComplaintsBoard
E
7:58 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Backpage my ads are not removed

I
I removed my adds on backpage but they are still available on Google. I dont know what i need to do to make sure everything is delete.I would like to remove it all on backpage Babylone and google. I want to make sure my photos will be remove.My accounte is emilie.[protected]@hotmail.com.
https://my.backpage.ca/classifieds/central/ManageAds
Thank you

Read full review of Backpage and 3 comments
Hide full review
3 comments
Add a comment
M
M
maxinemtl
, CA
Feb 06, 2018 12:14 pm EST

You can signal to google that you want that result erase ive done it before its work

E
E
Escort101
, US
Dec 20, 2017 1:18 am EST

Backpage is not reposting your ads, and have no control over where they are redistributed. You must contact each individual website if you would like them pulled. I know it's frustrating, but that's the price of doing business my dear.

C
C
Chris Cobb
, US
Dec 15, 2017 7:27 am EST

Once it's on the internet, there is nothing you can do. I still have ads from 5yrs ago that show up on google, when i search my phone number.

ComplaintsBoard
Q
7:27 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Backpage - backpage ad chicago illinois

I woke up this morning several calls stating crazy things .someone created an ad using my phone number can you please remove it . [protected]. I am a mother this is not me in the photo I never gave anyone. Any permission to use my number . I would gladly appreciate if you reach out or remove the ad because it's not safe for me or my family. My phone will not stop ringing

Read full review of Backpage and 5 comments
ComplaintsBoard
S
12:33 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Backpage - women seeking men dating posting ads

Posting ads on backpage under women seeking men is getting ridiculous. Within the last three months I noticed the ridiculous changes that aren't helping people who want to post on backpage and have to pay for this by the way. First thing I noticed was I was only able to write a small sentence describing myself. If I didn't write it small enough it wouldn't...

Read full review of Backpage and 33 comments
ComplaintsBoard
M
8:40 am EST

Backpage fraud identity theft and no copyright on photos that were stolen and abusing real people with changing their numbers and exploitation

My account is [protected]@gmail.com Devon hunt my ex boyfriend is havin his white hoe to get into my account and upload fake posts and use real people phone numbers she is always tying up my phone so I can't receive phone calls or even texts by remotely getting into my phone because Devon hunt stole my phone 3 times I want to exploit their activities and I have full proof if what I saying the post are in Reno Nevada look at them because this can happen to anyone she is the blonde underage young girl and I have seen her flaunt around me and have emails of her prison boubd activities her number is [protected] her name is hollie and she had been doing this to me for quite sometime with the help of Devon please be safe and protect your data and phone people will get jelous and love to hate on whatever they can. It's a shame. These are federal felonies on both of these people who enjoy to make my life hard for no reason

Read full review of Backpage
Hide full review
ComplaintsBoard
B
1:46 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Backpage payment with walmart card

3 weeks ago I bought a $ 200 Wal-Mart card to pay for ads, I entered it on my backpage account and it said it had to verify the card.
3 weeks later and it's still hasn't been credited to my account, it was processed 3 weeks ago.
I have been sending emails and leaving messages on their complaint line, no one has bothered to return my emails or call me back .
I have been posting with backpage for over 9 yrs .
I need those ads to make a living.

Read full review of Backpage
Hide full review
ComplaintsBoard
S
4:25 pm EST

Backpage w4m posting

Why aren't I allowed to post an ad with with words or a title.. it's now only my number.. first you started to require a social media site, and now u can't even put my own words to make myself or my ad stand out. So what the hell am I paying be $7 an ad for..
Someone please help me.. hell I can't even put a location in it so now all they see is city of Denver. Denver is huge and people are calling and just eating my time as well as their own time because they don't know my location.. so again can you please tell me what the hell am I paying $7 to post for..

Read full review of Backpage and 4 comments
Hide full review
4 comments
Add a comment
E
E
Escort101
, US
Dec 20, 2017 1:27 am EST

Ya, once theirs renews, it'll be a number only format. The last of mine just did this. I have also noticed that backpage is falsely and prematurely deactivating my ads anytime I transfer money into my account. I had many live ads tonight, which were set to expire next week, and they were live until they got the deposit. They were LITERALLY deactivated the moment I got credits. It's so [censor]ing shady. I paid for those weeks, WITH EXTRAS, for all those ads. However, they shut them down so I would have to pay to renew them if I wanted them all. I wouldn't have believed it if I didn't see it 1st hand. As of late, I'm only sending in tiny amounts because I'm using other sites like eros, which gives me a better audience than backpage. I'm so [censor]ing over backpage and all their [censor] games.

C
C
Chris Cobb
, US
Dec 15, 2017 7:49 am EST

The ads with the full texts like the old days, are old ads. Once they expire & have to be renewed, it will look just like yours.

M
M
Mikey Dreyer
, US
Dec 14, 2017 4:38 am EST

Also why/ how can certain people still have a full title while im only allowed #? I haven't found any paid options to get a title / traditional lay out...Is there some trick im missing? Anything other than phone number disappears asa i click to next tab

E
E
Escort101
, US
Dec 10, 2017 6:37 pm EST

The site is dying. there are a ton of alternatives. start investing in different sites. backpage is under investigation for how they handled their site... for [censor] that had nothing to do with the average escort. they [censor] up, and are now making us eat their mistake. smh.

ComplaintsBoard
M
1:13 pm EST

Backpage ads

Why are you making us have a physical phone number do you understand how many people you're putting at risk and how much [censor] you're bringing into everyone's life? I'm pretty sure you guys have lined your [censor]ing pockets with our money, it's about time you stood up for us and stop making our life so difficult by using your stupid [censor]ing ad.
Because eventually we're going to get sick of it and then we'll move onto another website just like what happened with Redbook. You are replaceable.

Read full review of Backpage and 1 comment
Hide full review
1 comment
Add a comment
L
L
LaylaMorris
, US
Dec 20, 2017 9:07 am EST

I cannot wait until they are completely obsolete. We should really start making this move now. Twice i’ve been burned on my credits and paying for bitcoins is ridiculously expensive. I’m so sick of their [censor]. I paid for credits with a walmart gift card and never received the credits but they did use my gift card at walmart. I tracked the card. It was in cali somewhere spent at samsclub. If anyone knows about some good sites in florida or period lmk. Let’s put bp out of business. They’re not going to stop [censor]ting us

ComplaintsBoard
M
12:57 pm EST

Backpage harley quinn, escort posting in albany ny

I, m a disabled Vietnam vet., wheelchair bound. made plans for this girl to come to my place for 2hrs, she showed up 1 1/2 hrs late, came to my room demanded $400 up front then immediately went into bathroom where she stayed for then next 1 3/4 hrs locked in talking on cellmmphone . Then at 2:30am bolted out of bathrioom/my room and building. Wanted to be gentleman so I never knocked on bathroom door, thought she was sick or something. Coujldn't run after her so she effectively stold $400 from me. You should ar this girl from your site or give strong warning never to pay this girl up front.

Read full review of Backpage
Hide full review
ComplaintsBoard
B
10:35 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Backpage backpage.com

First off taking the location off of the ads means they can't tell where we are there calling for 40 minutes away the calling say I post on the northside the whole northside on a day are usually make 1500 to 2000 I Re:ZERO are going to have to move on to someone else if they don't change it back soonAnd to add insult to injury everybody's ads are doing it yeah just those who are expired so clients are having a hard time figuring out who's working and who's not it would appear when you search which people mostly do when they use Backpage use the search bar they only girls that come up or three or four who's ads didn't expire in the last week I paid money I don't get what I paid for

Read full review of Backpage
Hide full review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Backpage customer service

Phone number

+1 (866) 456-6877

Website

www.backpage.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Backpage?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Backpage Customer Service. Initial Backpage complaints should be directed to their team directly. You can find contact details for Backpage above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Backpage. Discuss the issues you have had with Backpage and work with their customer service team to find a resolution.