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Back2Back Moving & Storage / Beware

1 United States Review updated:
Contact information:

Back2back in California gave my mom an initial quote of $3909. She lived in a small duplex. The day she was to be out of the house they arrived demanding an additional $5, 000 or they wouldn't move her. She was frazzled and paid the money. They are a terrible company. I believe they take advantage of the elderly. They boasted about free storage and then charged $800 for warehouse handling fees. Please look elsewhere - don't even get a quote - they lie. They are unwilling to negotiate and need to be removed from service. We are waiting to see how the items arrive.

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  • El
      18th of Jul, 2008
    0 Votes

    I had a similar experience ... huge hidden charges for unloading at the storage facility at double time! (3 hours to unload ... 10 hours claimed at their facility)

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