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Back Joy / Deceptive Advertising

1 West Valley City, UT, United States Review updated:

I saw a TV Infomercial for the BACK JOY . Was told that the product would be billed over two month period. I got a two month billing on my credit card for what I thought was for the Back Joy in one month. I then got a small package of some JOINT RELIEF COMPLEX, QR/QUICK RELIEF pain relieving spray. To be honest I didn't realize that what I got was a monthly product that would continue until I stopped the product. I was then billed for this product for the third month. Called Back Joy CUSTOMER SERVICE and then found out that I had 30 day's to RETURN THIS JUNK (CAPSULES/SPRAY) to stop further charges and delivery of this stuff.

On the product it has a warning:"CONSULT A HEALTH CARE PROFESSIONAL PRIOR TO USE" No where in their advertising does it have this "WARNING" appear, only when you read the LABEL, after the product has been delivered and yes billed to your credit card. To get this SCAM STOPPED you need to call their CUSTOMER SERVICE REP. and stop this ever shipped/billed product EVERY MONTH.

These INFOMERCIALS like this BACK JOY is nothing short of a CONTINUOUS MONTHLY SCAM!

The seat product does help while you use it...however the pain returns the minute you stand up!

The capsules and spray that comes monthly and billed monthly do not WORK period. At least not for $49.80 each month.

When ever I hear in a conversation around my peers I will then continue my comments and my experience about this COMPANY.

I have just called my credit card company and they are sending out a "dispute form" for which I will only be happy to fill out my experience with this company and monthly scam.

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Comments

  • Mi
      18th of Oct, 2010
    0 Votes

    I have been looking into this product. My wife bought on from a late night tv commercial, but my research into the product finds nothing other than a slick marketing program for a device with dubious benefits. I can't find any peer reviewed papers, only testimonials, and magazine articles. This sounds like a scam, or just a product that is sold to people who want to believe any sales pitch, and don't do diligence.

  • Bl
      19th of Dec, 2010
    0 Votes

    I purchased the Back Joy Orthosis for my mom and both of my parents use it as it seems to help both of them with their back pain. We did not think of it as a "cure all", so we weren't looking for complete, permanent relief. However, it does help reduce/eliminate their pain while sitting. As a therapist, I see that it does promote better posture/improved correct pelvic tilt and this most likely is why it reduces their pain. We also received one bottle of Joint Relief Complex, which my mom used. She has been on Glucosamine/Chondroitin/MSM prior to this product. She felt both products worked equally well. Dr Oz promotes Rseveratrol (which is in the product JRC), but recommends 500 mg per day. These pills have 50 mg and you take 1-2 capsules per day. I checked the price of the Resveratrol online, and it is not cheap!! We were not billed for anything more than our shipment (the pills/spray were both no charge). So far, we have been satisfied and I am glad I bought the Back Joy for my mom!

  • An
      14th of Jan, 2011
    0 Votes

    I've had two Back Joy devices and both worked in alleviating back pain. I do have issues with their business practices when it comes to wanting to push their pain spray and pills. They called me up and told me they were going to bill my credit card for more spray, after the free trial, and some pills. I told them no, no and no after several minutes of high pressure salesmanship.

  • Do
      13th of Nov, 2011
    0 Votes

    I would just like to say a word in defense of one of the original developers of this product. We met in Orlando, Fla. back in the 80's (yes the 80's), when he and his partner were trying to get this off of the ground. I don't know what's happened since. Maybe they sold the Patent, the name, were bought out, whatever. What I do know for a fact is that it was NEVER meant as a cure and there were NO meds involved. It was meant to alleviate pain while sitting...nothing more, mainly by removing pressure from the coccyx. It was a legitimate attempt to create and market a product for nothing more than what it was. These guys had little money, no investors I was aware of, and they were simply trying to make an honest living. These were decent guys. Whatever it may have become I can say without reservation they weren't trying to scam anyone. Marketing co's, money men, etc, take every chance they get to gobble up good ideas and turn them into something perverted and steal your money. Inventors are honest people. Sadly, they more often than not find themselves in league with leeches for partners. That's America for you.
    W. I hope you were able to get a little something for your hard work, and better your life some.
    Best wishes,
    Jerry

  • Da
      25th of Jun, 2013
    0 Votes

    Hi, I live in Malaysia and I was able to pick up one of these Backjoy Posture+ seats from a local company that promote health products. It cost me more than UDS$50 almost $60 for this device as it is imported from the US. After using it, I found the product to be quite effective for posture seating. There's no claim for cures or medical guarantees, just that I was allowed to try it out before I purchased it.

    So far, I'd say there's no complaints. I used it for 6 months whilst recovering from a swelled vertebrae which had contact with my spinal cord. This caused extreme pain just to stand still. But the seat helped me sit down without the pain for my recovery period. Specially when I have to drive.

    I have stopped using it since my recovery completed, but now and again, when I feel uncomfortable with normal seating, I pull it out and use it.

    Other than that, I can't speculate on the marketing side with the pills and sprays, but I would never buy anything that required oral consumption unless it is from a pharmacy recommended by the pharmacist or doctor. And personally, I wouldn't recommend anyone to take anything that is orally consumed unless they have an okay with their doctor/physician. You can never tell with the amount of allergies and side effects out there.

    Best of luck and wish you all well.

    Daniel from Malaysia

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