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Babys r us / ordering product

1 MA, United States Review updated:
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On Jan 14th I ordered my 2 year old daughter her toddler bed. Was told it should arrive with in 3-5 business days. Jan 27th I called the babys r us hot line, inwhich it's a porn site. so I called the toys r us hotline. They told me that no one shiped it out yet and they will get on it. Ok fine I was some what o.k. The next day doing some searches about babys r us I found the THOUSAND of complaints about online shoping. So I called again, they then told me that where the bed is coming from "Dream on Me" that they are out of stock. Sorry we can only give you back the shipping (33.00) and you can expect your order by the end of FEB. Hello this is for my daughters birthday Feb 1st. So after them not really caring about pushing these people in getting the bed, I called again that night. Talked with 2 suppervisors, and was told we'll e-mail the compainy. I asked call the compainy. they then said they don't have a phone number only e-mail. WHAT COMPANY DOESN'T have a phone number? January 29th, called again talked with a male supervisor who's nothing but a womanizer.
well it's being worked on" is the only answer I got. THey couldn't seem to figure out what was being worked on. I finally said "it's to bad you people don't want to do your job, when thousands of people are with out a job and would love to have your job and you can't do your job" I will never shop at a toys r us or babys r us again. With our next child I will make sure all there stuff comes from a compainy who cares.

Me
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Comments

  • Ha
      24th of Mar, 2009
    0 Votes

    if you got the sex line, that's your fault. The number for babies r us is 1 888 not 1 800, it says it right on the website. And they do care about their customers and stand by their products. If the maufacturer is out of stock, then they can only do what they offered to do for you. After that they have to wait for the manufacturer. So get off your high horse and have a little patience, lady.

  • Jb
      4th of May, 2011
    0 Votes
    Babys r us - non working items
    Babys R Us
    United States

    I received a number of gifts from Babys r Us at my baby shower. A few of the more expensive items did not work properly. But b/c these things were not taken out of the box and used for a couple months I could not return them. Not fair. How was I supposed to know the baby monitor didn't work until I tried it?! They also have misleading promotions and "rewards" which expire quickly and always have a catch. i hate this store.

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