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1.3 12 Reviews

BabyCenter Complaints Summary

1 Resolved
11 Unresolved
Our verdict: If considering services from BabyCenter with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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BabyCenter reviews & complaints 12

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ComplaintsBoard
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4:32 pm EDT
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BabyCenter Community Boards are toxic

I only used Babycenter community boards for a couple of days. It was so bad and full of hate directed at other women that I had to leave. The women on there are brutal little petty piranhas, ready to devour anyone they don't like. A lady was asking for advice regarding a cheating spouse and was cannibalized by the other women because of the situation. Insults were thrown around and a lot of cursing. No advice given! Their behavior is apparently all within the "rules" but God forbid you say someone is trolling (which is a banable offensive)...That is not an environment I want to be a part of. I found it unbelievable on a PREGNANCY SUPPORT GROUP that insulting others and pornography is allowed (it is, I checked the rules). And Lord have mercy if you are a Christian, it's okay to bully women for their religious beliefs despite them saying it is "against the rules." This site needs to get nuked.

Desired outcome: Accountability

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ComplaintsBoard
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6:02 pm EST
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BabyCenter barycenter community boards

I was a member on baby center on and off since 2016. I have never verbally attacked anyone, been mean or nasty or the like. I have not made violations to the rules. My account was recently banned for 'violations' that I did not make. I did not violate any of the board rules of bargain hunters and mommytotwingirls the GO reported my profile although others on bargain hunters board were calling me rude names, saying condescending and smug things to me and attacking my character for no reason. I never responded with any personal attacks or snark. This website is a place for sad and lonely women to be mean and attack people verbally while hiding behind their screens. It is really sad. They verbally attack you if you state that you are Christian. They call you names and insinuate that you are uneducated and delusional. kkkandy calls people names if they state their beliefs. it's really sad and pathetic and the site should be dismantled because mods pick and choose what they are going to report...

Desired outcome: the website should be dismantled

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12:43 pm EDT
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BabyCenter Banned for absolutely no reason explanation

My screen name is Lovnmomma46 my account was disabled for absolutely no reason and no explanation! I have been being bullied and harassed since December of 2017 on Bargain Hunters Board by the same ladies I have reported and reported this issue many many times and absolutely nothing is done to about abuse! Even GO (mommytotwingirls) is participating in the bullying and harassing of me I have screenshots of all the bullying and harassing of me by these ladies GO show favoritism towards these bullies . Absolutely no one deserves to be treated the way these ladies have treated me! Baby Center site needs to be thoroughly cleaned up Staff members need to do there job instead of doing nothing at all about all the bullying and harassing that goes on on BabyCenter I have been a member of Baby Center since 2014 . I have never bullied or harassed anyone of these ladies. One lady who was bullied and harassed on BabyCenter has committed suicide ! Please take action against Baby Center I added photos and I have more if need be. Thank you so very much for taking the time to address my complaint Sincerely Dionne Foley (Lovnmomma46)

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Smelly Goats
Los Angeles, US
May 10, 2022 8:36 pm EDT
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My screen name was SmellyGoats, I posted there 24 hours a day. Nothing else to do!

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fatmichelle2
Denver, US
Feb 15, 2022 6:58 pm EST
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Mommytotwingirls was fired.

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seanwils
Steamboat Springs, Colorado, US
Jun 18, 2021 10:58 pm EDT

The mods on babycenter encourage bullying and get texts whenever there is drama on a thread, so they can go there and make the drama worse. The site has links and it helps them make money. People will keep going there to see the drama. This is their "job" as a group owner. Isn't that pathetic? They don't have real careers or any skills that are worth a damn so they do this as a "job". Classic underachievers.

Is BabyCenter legit?

Our verdict: Complaints Board's thorough examination reveals BabyCenter as a legitimate entity with notable strengths. Despite a 8% resolution rate on customer complaints, which invites a closer look, BabyCenter stands out for its commitment to quality and security. Clients considering BabyCenter should delve into its customer service record to gauge compatibility with their expectations.

BabyCenter earns 91% level of Trustworthiness

Perfect Trust Endorsement: BabyCenter achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for BabyCenter. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of BabyCenter's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Babycenter.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up BabyCenter and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While BabyCenter has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 8% of 12 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • BabyCenter protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to BabyCenter. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
R
5:12 am EST

BabyCenter It's the worst website

I can't imagine that those angry and mean women are someone's mothers. They are disgusting.
No matter what kind of question you ask, you will be cursed, screwed and "yelled at" by those crazy moms.
Stay away from this website society, they will eat you alive. I wonder how all of them survive among sharks like them. I think it's the worst website for parents.

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ComplaintsBoard
R
1:52 am EDT

BabyCenter Cruel community

The community on this website is very cruel. I don't recommend to use this website as a place for looking for answers.
Don't even try to post anything, don't ask questions. Those women from the community are like angry dogs willing to bite and eat you.
They may offend you. They curse, call names. Do you need it?
I am very frustrated. I know what this site used to be several years ago. I don't know what happened.
They have to drive all those women away not to make other normal women nervous.
Oh god, they are someone else's mothers... I honestly don't envy their husbands and children...

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ComplaintsBoard
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2:11 am EDT

BabyCenter Terrible society

Only negative experience. Women registered there as users are mean and will laugh at you if you need their support or to ask a question. If you comment on something be prepared to be laughed at as well. It's not a kind place. I'm so disappointed by women from this website, they are like me, they are mothers, but why are they so angry? Mom shouldn't be like that. For real. Who in the world wants to be treated by unknown women from the internet? It's a terrible place.

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Lovnmomma46
, US
Jun 26, 2020 1:35 pm EDT
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I sincerely hope something is done about all the bullying and harassing and abuse on BabyCenter Sincerely Lovnmomma46

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ComplaintsBoard
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5:12 pm EDT
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BabyCenter community boards

This website allows bullying and moderators not only condone it, they encourage it. Grown women are harassing other members but nothing is done about it. The regular users bully new members on a daily basis but the group owners/moderators do nothing about it. Avoid if you can! This place is a soul sucking hole where cliques and immature behaviors are prevalent.

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ComplaintsBoard
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12:04 pm EST

BabyCenter Website

Your website moderators do a TERRIBLE job of managing bullies and harassment on your site. Do a quick search and see how many women have complained. I was attacked simply for deleting comments from a thread after I realized it was old. Babycenter did nothing about it. I reported several comments that were made and all I got was an email saying they would: Look into it and a friend of the poster commenting that somehow her comments were considered just "snark." They don't seem to care that this is happening to many women.

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ComplaintsBoard
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5:44 am EST

BabyCenter Angry women

What a terrible website Babycenter is! It is full of angry and nasty women and I did the biggest mistake in my life when I decided to try this site. I left a comment and because my point of view was a bit different from theirs, I received tons of negative replies. They literally mentally attacked me, told me to leave the site, and other stuff. This website and its users are absolutely disgusting and gross! I left Babycenter not because they told me to do so, but because I could not stand it any longer. And the worst part is that Babycenter moderators don't seem to care! Do not waste your time here, you'll get nothing but headache!

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ComplaintsBoard
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4:14 am EDT

BabyCenter Rude and mean people on the website

OMG. I wanted to warn all pregnant ladies that the website www.babycenter.com is terrible place to visit and read. I registered and joined one group on the forum. But the ladies there were mean and rude, as well as they criticized everything what other people posted there. It wasn’t good and I was upset all the time. My husband told me to cancel the registration. I did as he told me and started to feel myself better.

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11:48 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

BabyCenter Spam Email Never Ends & You cant Cancel Accounts

WATCH OUT FOR THIS WEBSITE - ONCE YOU CREATE AN ACCOUNT IT CANNOT BE CANCELLED and no matter how may times you click unsubscribe or go into you account to opt out THEY NEVER STOP SPAMMING YOU. Even if you change your email address they keep it on file and you see duplicate spam mail in your new and old accounts. Seriously, don't join this site.

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J
3:53 am EDT

BabyCenter The birth boards are full of crazy and downright combative ladies

Let's say you're pregnant. Perhaps you have some questions, need some support, or just want to form positive connections with other pregnant ladies. Then don't go to babycenter! The birth boards are full of crazy and downright combative ladies who spend days on end posting rude comments. And the mods do nothing about it, sometimes they even join in! I am due in November 2012 and hoped to use this site frequently but ended up giving up on it within a week. My birth club had over 11k members but only a handful commented and the comments were overwhelmingly snarky/nasty. Oh, and to top is all off, if you want to cancel your account, you have to beg and hope they actually get around to it.

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seanwils
Steamboat Springs, Colorado, US
Jun 18, 2021 10:59 pm EDT

I think mommytotwingirls was fired.

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rrr444
, US
Feb 24, 2017 11:59 am EST

This is the WORST place to go if you are looking for a site with supportive, welcoming women. These women are a nightmare and will attack over NOTHING. I posted on a thread that I later realized was old. Figuring I would get no responses I deleted my comments only to wake up to nasty messages with women accusing me of "stirring the s*** pot" (i was told to lick the spoon) and screenshooting the fact that I had commented. When I responded, all my responses were (of course) reported and I was given a violation. WTH? Crappy site - try whattoexpect instead.

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jylalad
, US
Apr 06, 2016 3:46 pm EDT
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The harassment and stalking on the site babycenter.com is out of control. I believe some of it is serious enough that the site needs to be shut down. What someone above said is also true, if you report any harassment to a moderator, they will give you a warning instead. There is no one who is moderating the site the way that it should be. They allow posters to keep posting harassing comments to the same person over and over again, as long as it meets certain "criteria" (i.e. doesn't make direct threats, etc). It is still harassment and stalking. If you ask the person to stop bothering you, its considered a "violation" of the terms of the site! Johnson & Johnson please shut this monster down! There is also a lot of questionable "medical" advice being given out by random posters on the site, that should be concerning enough to shut the whole thing down.

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Mother of DS
, US
Oct 26, 2011 2:28 pm EDT

This company made a log-in to BabyCenter.com, joined a forum for mothers who are sharing their stories about raising children with Down Syndrome and solicited their website and company. Stating they have a "cure" and our children can lead "normal" lives and go to "normal"school. They can get rid of the Down Syndrome they claimed. I e-mailed the company and they persisted that they could do what they claimed and provided "proof" to their claim which was a little boy who has DS from the age of about 10 months to 2 years learning to walk, three pictures throughout this time line were included; 1 sitting @ 10 mo, 2 standing while holding on to something @ 18 mo, and 3 standing unassisted @ 24 mo. Clearly praying on those that do not know this is possible without any so called "treatment".

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Chabele
, US
Apr 22, 2012 5:38 pm EDT

This site is the tops when it comes to $#*!y women, snarky attitudes and cliques all over the place. Very rarely can you ask a question and get an honest answer without receiving "Omg, how stupid are you?" comments. Unless of course you're one of the popular girls who take great pleasure in belittling everyone else. Avoid this site like the plague.

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Rimshek
, US
Nov 22, 2012 9:36 am EST

The women on here are horrible, mean and cruel. As far as information, it's a little confusing as you see two doctors with opposite opinions on the same page.

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Lipkole
, US
May 29, 2012 11:30 pm EDT

The birth boards are the worst in terms of snarky & judgmental comments and mean girl attitudes! Unfortunately, the moderators let this slide and the women who report someone end up getting warnings themselves. This is not a support group.

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