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Shipping, customer service, quality, refunds
I ordered several items and put in the initial welcome code to receive a discount for my first purchase. It did not work. I emailed them and asked them to apply it and they refused. They held my order though until I sent them proof of my id and credit card since the order was over $300 dollars. During this time they still refused to apply the discount. They then ran out of stock for one of the items and assured me I would have a credit on my account for it. I have no credit on my account. My items arrived and one of them is just flat out not what I ordered, the other has rips and loose stitching everywhere. I have been trying to email and contact them with no help. I have commented on their instagram to try to get a response and they have blocked me. the company is a scam DO NOT buy from them.
Was supposed to get my order over two weeks ago
I was supposed to get my dress in late March and it is now mid April and I received nothing yet. I needed the dress on a certain date and they promised that I will get it, so I even paid for the express shipping. I sent them several messages and at first they did reply, but they completely ignored my two last emails. I don't know is BabyBooFashion just another scam site or there is really something wrong with the order. I need more information!
I was told that they would not refund me for the leather pants that I purchased. The button immediately popped off before I could even try the garment, as if it was glued and not stitched. Not to mention the quality of the garment is quite poor. Do not buy from this company - they have bad business strategies.
Not replying to various emails and online messsges. I returned a £174 with their return label in may. No answer to any communication and no credit note. Feeling tricked!
I returned two dresses I paid £174 for. I used Babyboo return label and sent them back mid May. No credit note, no reply to over ten emails and online messages through their website, no response at all and I’m out of pocket £174. Thieves
Babyboo are a joke! Both times I've ordered from them I've received faulty items and they refuse to refund even when they admit the item is faulty.
Both times I've used the department of fair trading.
The clothes are nothing like the pics. It's cheap garbage that you wouldn't even buy at an op shop.
Honestly first and last time I order from @babyboofashion worst experience of my life!
1. It took two months for me to receive my dress
2. Once I received it I took it out put it on and it had stains and marks on it
3. I contacted them to let them know my problem it took then two weeks to reply
4. In efforts to return my dress I had to pay $40extra to ship it back to them they didn't provide me with a return label
5. Once they got it back they said they will not return it to me because it smells like perfume and it has marks. Which I told them everything about. I even sent in pictures. And it smelled like perfume because when I put it on I was already wearing perfume.
I hope you all can see why this company I do not see fit to order merchandise from I 100% prefer Mura boutique and fashion nova .
About BabyBooFashion
BabyBooFashion Customer Reviews Overview
Here is a guide on how to file a complaint against BabyBooFashion on ComplaintsBoard.com:
1. Log in or Create an Account:
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2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue you have with BabyBooFashion in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with BabyBooFashion.
- Mention key areas of concern, any transactions with the company, the nature of the issue, steps taken to resolve it, and the personal impact.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you seek.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission Process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Follow these steps to effectively file a complaint against BabyBooFashion on ComplaintsBoard.com.
Babyboo Fashion is an online retailer that specializes in women's clothing and accessories. Whether or not the company is legitimate would depend on their reputation and customer feedback.
Yes, there are likely many reviews and feedback from customers who have purchased items from Babyboo Fashion. Checking these reviews can provide insight into the legitimacy and quality of the company's products and services.
It can be safe to make purchases through Babyboo Fashion's website, provided that the website is secure and the company has a good reputation. It is important to check for secure payment methods and look for any red flags, such as overly low prices or poor customer reviews.
The length of time that Babyboo Fashion has been in business can be an indicator of their reputation and legitimacy. It is worth researching the company's history and checking for any customer feedback or reviews.
Babyboo Fashion may accept various payment methods, such as credit cards or online payment options. It is important to ensure that any payment method used is secure and protected from fraud or theft.
Babyboo Fashion offers a wide range of women's clothing and accessories. The quality of the products can vary depending on the specific product and the manufacturer.
Babyboo Fashion may offer competitive prices compared to other online retailers. However, it is important to ensure that prices are not excessively low, as this may be a red flag for a scam or poor quality products.
Babyboo Fashion may offer customization options for products, such as selecting preferred sizes or colors. It is worth checking the company's website or contacting their customer service to inquire about available customization options.
The shipping process for products purchased on Babyboo Fashion's website can vary depending on the location and the shipping method used. It is worth checking the company's website or contacting their customer service to inquire about shipping times.
It is important to check Babyboo Fashion's return policy before making a purchase, to ensure that returns are possible and to understand any associated fees or requirements. Hidden fees should be avoided.
The quality of customer service at Babyboo Fashion can be an indicator of their legitimacy and customer focus. Checking customer reviews and feedback can provide insight into the helpfulness and responsiveness of the company's customer service representatives.
Babyboo Fashion may allow changes to orders after they have been placed, but this may depend on the company's policies and the specific product purchased. It is worth checking the company's website or contacting their customer service to inquire about available options for changing orders.
Babyboo Fashion may offer various discounts or promotions throughout the year. Checking the company's website or signing up for their newsletter can provide information about any available discounts or promotions.
Babyboo Fashion may offer sizing guides or measurements for their products, which can be helpful for ensuring proper fit. It is worth checking the company's website or contacting their customer service to inquire about available sizing information.
Import fees or taxes may apply when purchasing products from Babyboo Fashion, depending on the location of the buyer and the destination of the products. It is worth researching the import requirements for the specific location and product.
The process for tracking shipments of products purchased on Babyboo Fashion's website can vary depending on the shipping method used. It is worth checking the company's website or contacting their customer service to inquire about available tracking options.
The reputation and legitimacy of Babyboo Fashion can vary. It is worth researching the company's history and checking for customer feedback and reviews. Red flags may include excessively low prices, poor customer service, or a lack of clear return or refund policies.
Ensuring the legitimacy of products purchased from Babyboo Fashion can be important. Checking for the use of reputable manufacturers and checking for any inconsistencies or poor quality in the products can be indicators of counterfeit products.
Babyboo Fashion may offer warranties or guarantees on their products, such as a satisfaction guarantee or a warranty against defects. It is worth checking the company's website or contacting their customer service to inquire about any available warranties or guarantees.
The opinions of industry experts regarding the legitimacy and quality of Babyboo Fashion can vary. It is worth researching the opinions of industry experts and checking for any relevant certifications or awards that the company may have received.
Overview of BabyBooFashion complaint handling
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BabyBooFashion contacts
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BabyBooFashion emailscontactus@babyboo.net.au100%Confidence score: 100%Supportcontactus@babyboofashion.com100%Confidence score: 100%
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BabyBooFashion addressA. RMB 33 Windsor Rd, Baulkham Hills, New South Wales, 2153, Australia
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BabyBooFashion social media
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Was supposed to get my order over two weeks agoRecent comments about BabyBooFashion company
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