The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

BabiesRUs diapers / Return Policy

1 NC, United States

Tried to return BabiesRUs branded diapers to store an hour away from my home. Boxes had never been opened. I could not find my receipt and only wanted to exchange them for a bigger size. They refused to exchange for bigger size without a reciept. I might could understand this if these were not their brand of diapers. I think this is terrible customer service. What am I going to do with diapers that no longer fit my babies. I am more than frustrated. Especially when I contacted the corporate office and told the lady this new policy was not stated on the website. She put me on hold and never came back to the telephone. I will never buy anything from them again. I urge you to never buy from them either.

Post your comment