B HerbertParcel tracking and shipping?

Tracking number RC102196807MY, order was placed on the 13/03/2017 an posted on the date of 18/03/2017 shipping an yet I have not had an update on the package since the 22/03/2017 ? I have since ordered another package from same place a week later an that order has arrived before this one I'm enquiring about .what is happening with my parcel ? Shipping was suppose to take 15 to 25 days an it's now over that ?

Apr 20, 2017

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