Ayers Automotive Repairs
My VW Jetta overheated while driving through Santa Barbara and I found a 10% labor discount coupon on the internet for Ayers Automotive. I took my car there not knowing the horrible service and high prices that I would receive. The mechanic and owner Robert took advantage of the situation and charged me exorbitant amounts for unnecessary repairs and services. He replaced everything from the computer temperature sensor to the timing belt without my authorization, when in reality only the water pump, hoses and thermostat needed repair. When I finally picked my car up 4 days later, he handed me a bill for $1300 and made several excuses for why his services are the most expensive in town. When I presented the coupon to him he refused to honor it stating he had already done me a favor. Overall I found him to be rude and disrespectful, stating "well it's a good thing you live in LA" when I expressed my dissatisfaction with his prices and services. As a young female I felt discriminated against and talked down to, when I actually have a decent understanding of mechanics. He is truly a blue collar crook.