After lot many calls & e-mails nobody was responding. At last I mailed things to Chairman of Axis Bank. Within 24 working hours i got call from their Mumbai office & Delhi Office. Delhi guy named Mr. Gulati promised within two days his person will visit to settle the things. Till date even after one week nobady came, no phone calls. Above all my saving account kept in lien & sending me legal notice. If you call customer service its pathetic. They will keep you on hold for more than 5 to 10 min. after which response will be of no use.